Microsoft Outlook
A conversation is
A series of related messages
Bcc
Blind carbon copy
The original email for a forwarded message can be included as
Body text, or an attachment , or not included at all
The ___________ is used to keep track of meetings
Calendar
Cc
Carbon copy
To mark a message as read
Click on the message and read it, or select message, home tab, unread/read, or right-click choose read
Send
Click to deliver the finished email
Compose
Click to start a new email
The 4 elements of outlook are
Contacts, messages, calendars, notes
Miriam is going on vacation and would like to add an event to her calendar for the week she should:
Create an appointment, check all day event, choose start end date
By default, where would deleted messages go?
Deleted folder
Outlook can only display 1 calendar at a time - true or false?
False
Outlook can only manage one email account. - true or false?
False
The procedure for adding a gmail account to outlook
File tab, account settings, add account
To create a signature for each mail account:
File tab, options, signatures
Contacts are stored by
Last name. First name
Inbox
Like your mailbox, where you find all your messages
The task pane can show
Meetings, or tasks, or people
Which tab/group contains the controls for attachment tools?
Message/include
Messages that are distributed by electronic means from one computer to one more recipients by a network. Exe. Gmail.com
What options are available when inviting others to meetings?
Propose new time, and request response
Adding a new sub-folder to your mailbox can be done by:
Right-click select new folder, OR Folder tab, new folder
Closing
Your "goodbye" to the person, the last part your message
Greeting
Your "hello" to the person, the first part of your message
Subject
What your email is about
Attachment
A file you attach to your email
Signature
A permanent name typed at the bottom of your emails
For email messages multiple addressees can be entered if they are separated by ______
;
At
@
Pop and imap are
Email communication protocols
Gmail
Email from Google
Sign in
Enter your email account
Sign out
Exit your email account
Pop and imap differ because
Imap is real time and pop is batch
The navigation pane can be viewed:
Normal, minimized
What elements can be scheduled using schedule assistant?
People, rooms, or resources
Send receive groups are used to
Schedule communication with mail servers
How would you send a message back to all the people addressed on it?
Select reply all and send
Clicking on the date header in the message window will:
Sort by date
Filter
Sorting for items by specific criteria
If you see small red "x"s in a message it might mean
That images have been blocked
Body
The content of your email.
Delete
To remove an email from your inbox
Reply
To respond/write back to an email
To view all related emails in a message chain:
Turn on conversations
To remove the preview pane:
View tab, reading pane, off
Calendars can be viewed as
Weekly, or Daily or, Work week, or schedule
