Microsoft Outlook

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A conversation is

A series of related messages

Bcc

Blind carbon copy

The original email for a forwarded message can be included as

Body text, or an attachment , or not included at all

The ___________ is used to keep track of meetings

Calendar

Cc

Carbon copy

To mark a message as read

Click on the message and read it, or select message, home tab, unread/read, or right-click choose read

Send

Click to deliver the finished email

Compose

Click to start a new email

The 4 elements of outlook are

Contacts, messages, calendars, notes

Miriam is going on vacation and would like to add an event to her calendar for the week she should:

Create an appointment, check all day event, choose start end date

By default, where would deleted messages go?

Deleted folder

Outlook can only display 1 calendar at a time - true or false?

False

Outlook can only manage one email account. - true or false?

False

The procedure for adding a gmail account to outlook

File tab, account settings, add account

To create a signature for each mail account:

File tab, options, signatures

Contacts are stored by

Last name. First name

Inbox

Like your mailbox, where you find all your messages

The task pane can show

Meetings, or tasks, or people

Which tab/group contains the controls for attachment tools?

Message/include

E-mail

Messages that are distributed by electronic means from one computer to one more recipients by a network. Exe. Gmail.com

What options are available when inviting others to meetings?

Propose new time, and request response

Adding a new sub-folder to your mailbox can be done by:

Right-click select new folder, OR Folder tab, new folder

Closing

Your "goodbye" to the person, the last part your message

Greeting

Your "hello" to the person, the first part of your message

Subject

What your email is about

Attachment

A file you attach to your email

Signature

A permanent name typed at the bottom of your emails

For email messages multiple addressees can be entered if they are separated by ______

;

At

@

Pop and imap are

Email communication protocols

Gmail

Email from Google

Sign in

Enter your email account

Sign out

Exit your email account

Pop and imap differ because

Imap is real time and pop is batch

The navigation pane can be viewed:

Normal, minimized

What elements can be scheduled using schedule assistant?

People, rooms, or resources

Send receive groups are used to

Schedule communication with mail servers

How would you send a message back to all the people addressed on it?

Select reply all and send

Clicking on the date header in the message window will:

Sort by date

Filter

Sorting for items by specific criteria

If you see small red "x"s in a message it might mean

That images have been blocked

Body

The content of your email.

Delete

To remove an email from your inbox

Reply

To respond/write back to an email

To view all related emails in a message chain:

Turn on conversations

To remove the preview pane:

View tab, reading pane, off

Calendars can be viewed as

Weekly, or Daily or, Work week, or schedule


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