MIS 3301
A key-indicator report provides a summary of critical information on a recurring basis.
TRUE
A report typically contains data from many unrelated records or transactions.
TRUE
A single menu has obvious advantages over a command language but may provide little guidance beyond invoking the command.
TRUE
Highlighting cannot be a valuable technique for notifying users of errors in data entry or processing.
FALSE
Most forms have a stylized format and are usually simple row and column format.
FALSE
________ is a usability dimension concerned with how difficult it is for the user to perform a task for the first time. A) Learnability B) Memorability C) Satisfaction and aesthetics D) Efficiency
A) Learnability
"Clear and specific titles describing content and use of form or report" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
A) Meaningful titles
"Current date, which identifies when the form or report was generated," is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
A) Meaningful titles
"Revision date or code to distinguish a form or report from prior versions in a report" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
A) Meaningful titles
"Valid date, which identifies on what date (or time) the data in the form or report was accurate," is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
A) Meaningful titles
Size differences and reverse video are common methods of highlighting information.
FALSE
Under which design specification category for interfaces and dialogues do environmental characteristics appear? A) Narrative Overview B) Interface/Dialogue Designs C) Testing and Usability Assessment D) Database Design
A) Narrative Overview
Under which design specification category for interfaces and dialogues do user characteristics appear? A) Narrative Overview B) Interface/Dialogue Designs C) Testing and Usability Assessment D) Database Design
A) Narrative Overview
Under which design specification category for interfaces and dialogues does interface/dialogue name appear? A) Narrative Overview B) Interface/Dialogue Designs C) Testing and Usability Assessment D) Database Design
A) Narrative Overview
According to guidelines for selecting tables versus graphs, we should use tables for ________. A) Reading individual data values B) Providing a quick summary of data C) Detecting trends over time D) Forecasting activities
A) Reading individual data values
A ________ is a business document that contains only predefined data; it is a passive document used solely for reading or viewing. A) Report B) Form C) Flowchart D) Word document
A) Report
Which error is addressed by the recommendation to avoid using large images, lots of images, unnecessary animations, or other time-consuming content that will slow the downloading time of a page? A) Slow download times B) Bleeding-edge technology C) Nonstandard use of GUI widgets D) Scrolling test and looping animations
A) Slow download times
When designing forms and reports, which characteristic focuses on the platform on which the system is constructed that will influence interaction styles and devices? A) System B) Task C) User D) Environment
A) System
To clearly show how to move forward and backward is related to balance the layout characteristic during the design of forms and reports.
FALSE
In business-related systems, ________ is becoming increasingly important as text-based applications such as electronic mail, bulletin boards, and information services are more widely used. A) Textual output B) A form C) A report D) A chart
A) Textual output
Use abbreviations and acronyms only when they are widely understood by users and are significantly shorter than the full text" is not a guideline for displaying text.
FALSE
A style-sheet based HTML is a Web design approach that separates content from the way in which it is formatted and presented, making ongoing maintenance easier and site-wide consistency much higher.
TRUE
Define form and report. What is the difference between the two?
A form is a business document that contains some predefined data and often includes some areas where additional data are to be filled in. Most forms have a stylized format and are usually not in a simple row and column format. A report is a business document that contains only predefined data; it is a passive document used solely for reading or viewing. Forms allow for input of data, whereas reports are used for reading. There are also different type of reports.
The ________ report highlights data that are out of the normal operating range. A) Exception B) Scheduled C) Drill-down D) Key-indicator
A) Exception
Which usability factor specifies that information format should be consistent between entry and display, and format should distinguish each piece of data and highlight, not bury, important data? A) Format B) Clarity C) Consistency D) Flexibility
A) Format
"Similar information displayed in multiple columns should be sorted vertically" is related to which guideline for displaying tables and lists? A) Formatting columns, rows, and text B) Formatting numeric, textual, and alphanumeric data C) Use meaningful labels D) Meaningful titles
A) Formatting columns, rows, and text
"Left-justify textual data, use short line length, usually 30-40 characters per line" is related to which guideline for displaying tables and lists? A) Formatting numeric, textual, and alphanumeric data B) Use meaningful labels C) Formatting columns, rows, and text D) Meaningful titles
A) Formatting numeric, textual, and alphanumeric data
An icon may also look like a button that, when selected or depressed, causes the system to take an action relevant to that form, such as cancel, save, edit a record, or ask for help.
TRUE
Facilitating subtle discriminations in complex displays is a benefit of using color.
TRUE
Highlighting can be a valuable technique for drawing attention to keywords, commands, high-priority messages, and data that have changed or gone outside normal operating ranges.
TRUE
Highlighting can be a valuable technique for providing warnings to users regarding possible problems such as unusual data values or an unavailable device.
TRUE
In addition to providing a look and feel that can be assessed, the paper prototype is also used to test content, task flow, and other usability factors.
TRUE
Which of the below is a problem from using a color in forms and reports? A) Soothes or strikes the eye. B) Printing or conversion to other media may not easily translate. C) Evokes more emotional reactions. D) Draws attention to warnings.
B) Printing or conversion to other media may not easily translate.
________ is a usability dimension concerned with how enjoyable a system's visual appeal is and how enjoyable the system is to use. A) Efficiency B) Satisfaction and aesthetics C) Error-rate D) Memorability
B) Satisfaction and aesthetics
The ________ report is produced at predefined intervals-daily, weekly, or monthly-to support the routine informational needs of an organization. A) Exception B) Scheduled C) Drill-down D) Key-indicator
B) Scheduled
A paper prototype is a series of mock ________ that can be used to test content, look, and feel, as well as the task flow and other usability factors. A) Papers B) Screens C) Reports D) Forms
B) Screens
Increasingly, developers are using tools that can quickly create screen mockups, referred to as ________, to show the placement of information elements on a screen and the space needed for each element. A) Prototypes B) Wireframes C) Forms D) Reports
B) Wireframes
Increasingly, developers are using tools that can quickly create screen mockups, referred to as wireframes.
TRUE
Offsetting the position of nonstandard information is one of the methods of highlighting information.
TRUE
The benefits of color only seem to apply if the information is first provided to the user in the most appropriate presentation format.
TRUE
The usability of information displayed in tables and alphanumeric lists is likely to be much more heavily influenced by effective layout than most other types of information display.
TRUE
User-centered design refers to a design approach that involves an understanding of the target audience, their tasks and goals, information needs, experience levels, and so on.
TRUE
When displaying textual information, we should also be careful not to hyphenate words between lines or use obscure abbreviations and acronyms.
TRUE
Using acronyms only when they are widely understood by users and are significantly shorter than the full text is related to which of the guidelines for displaying text? A) Case B) Abbreviations C) Justification D) Spacing
B) Abbreviations
Which error is addressed by the recommendation to make sure that one avoids designing any legitimate information in a manner that resembles advertising? A) Bleeding-edge technology B) Anything that looks like advertising C) Scrolling test and looping animations D) Displaying long lists as long pages
B) Anything that looks like advertising
Which error is addressed by the recommendation to make sure that users don't need the latest browsers or plug-ins to view the site? A) Outdated information B) Bleeding-edge technology C) Scrolling test and looping animations D) Nonstandard use of GUI widgets
B) Bleeding-edge technology
Which usability factor specifies that outputs should be self-explanatory and not require users to remember information from prior outputs in order to complete a task? A) Consistency B) Clarity C) Format D) Flexibility
B) Clarity
________ is a usability dimension concerned with how quickly users can perform tasks once they know how to perform them. A) Learnability B) Efficiency C) Error-rate D) Memorability
B) Efficiency
A ________ is a business document that contains some predefined data and may include some areas where additional data are to be filled in. A) Report B) Form C) Flow-chart D) Word document
B) Form
"Place a blank line between every five rows in long columns" is related to which guideline for displaying tables and lists? A) Formatting numeric, textual, and alphanumeric data B) Formatting columns, rows, and text C) Use meaningful labels D) Meaningful titles
B) Formatting columns, rows, and text
"Use same family of typefaces within and across displays and reports" is related to which guideline for displaying tables and lists? A) Meaningful titles B) Formatting columns, rows, and text C) Use meaningful labels D) Formatting numeric, textual, and alphanumeric data
B) Formatting columns, rows, and text
"Right-justify numeric data and align columns by decimal points or other delimiter" is related to which guideline for displaying tables and lists? A) Use meaningful labels B) Formatting numeric, textual, and alphanumeric data C) Formatting columns, rows, and text D) Meaningful titles
B) Formatting numeric, textual, and alphanumeric data
Which of the following is a method by which users interact with an information system? A) Report B) Interface C) Form D) Database
B) Interface
Under which design specification category for interfaces and dialogues do form/report designs appear? A) Narrative Overview B) Interface/Dialogue Designs C) Testing and Usability Assessment D) Database Design
B) Interface/Dialogue Designs
"Information should be provided in a manner that is usable without modification" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
B) Meaningful information
"Only needed information should be displayed in a report" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
B) Meaningful information
Which error is addressed by the recommendation to make sure that when using standard design items, they behave in accordance with major interface design standard? A) Fixed-formatted text B) Nonstandard use of GUI widgets C) Outdated information D) Bleeding-edge technology
B) Nonstandard use of GUI widgets
Which usability factor specifies that formatting should be designed with an understanding of the task being performed and the intended user? A) Clarity B) Organization C) Format D) Flexibility
B) Organization
What is usability? Identify three characteristics for assessing usability
Usability is an overall evaluation of how a system performs in supporting a particular user for a particular task. Speed, accuracy, and satisfaction are the three characteristics.
"Adequate spacing and margins should be used in a report" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
C) A balanced layout
"All data and entry fields should be clearly labeled" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
C) A balanced layout
"Information should be balanced on the screen or page" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
C) A balanced layout
Which of the following is a problem caused by using a color in forms and reports? A) Emphasizes the logical organization of information. B) Facilitates subtle discriminations in complex displays. C) Color fidelity may degrade on different displays. D) Accents an uninteresting display.
C) Color fidelity may degrade on different displays.
Which usability factor specifies that there should be consistent use of terminology, abbreviations, formatting, titles, and navigation within and across outputs? A) Format B) Clarity C) Consistency D) Flexibility
C) Consistency
The ________ report provides details behind the summary values on a key-indicator or exception report. A) Exception B) Scheduled C) Drill-down D) Key-indicator
C) Drill-down
When designing forms and reports, which characteristic focuses on social issues such as the users status and role that should be considered in addition to environmental concerns such as lighting, sound, task interruptions, temperature, and humidity? A) System B) Task C) Environment D) User
C) Environment
"Avoid overly fancy fonts and sort in a meaningful order" is related to which guideline for displaying tables and lists? A) Use meaningful labels B) Formatting numeric, textual, and alphanumeric data C) Formatting columns, rows, and text D) Meaningful titles
C) Formatting columns, rows, and text
"Use a single typeface, except for emphasis" is related to which guideline for displaying tables and lists? A) Use meaningful labels B) Formatting numeric, textual, and alphanumeric data C) Formatting columns, rows, and text D) Meaningful titles
C) Formatting columns, rows, and text
All human-computer interfaces must have an interaction style and use some ________ for supporting this interaction. A) Database B) Network C) Hardware D) Software
C) Hardware
Left-justifying text and leaving a ragged-right margin is related to which of the guidelines for displaying text? A) Hyphenation B) Spacing C) Justification D) Abbreviations
C) Justification
________ is a usability dimension concerned with how easy it is to remember how to accomplish a task when revisiting the system after a period of time. A) Satisfaction and aesthetics B) Efficiency C) Memorability D) Error-rate
C) Memorability
Which error is addressed by the recommendation to make sure the site is continuously updated so that users "feel" that the site is regularly maintained and updated? A) Fixed-formatted text B) Scrolling test and looping animations C) Outdated information D) Slow download times
C) Outdated information
Under which design specification category for interfaces and dialogues do testing procedures appear? A) Narrative Overview B) Interface/Dialogue Designs C) Testing and Usability Assessment D) Database Design
C) Testing and Usability Assessment
Under which design specification category for interfaces and dialogues does time to learn appear? A) Narrative Overview B) Interface/Dialogue Designs C) Testing and Usability Assessment D) Database Design
C) Testing and Usability Assessment
________ is an overall evaluation of how a system performs in supporting a particular user for a particular task. A) Speed B) Accuracy C) Usability D) Satisfaction
C) Usability
"Redisplay labels when the data extend beyond a single screen or page" is related to which guideline for displaying tables and lists? A) Meaningful titles B) Formatting columns, rows, and text C) Use meaningful labels D) Formatting numeric, textual, and alphanumeric data
C) Use meaningful labels
"Break long sequences of alphanumeric data into small groups of three to four characters each" is related to which guideline for displaying tables and lists? A) Meaningful titles B) Formatting columns, rows, and text C) Use meaningful labels D) Formatting numeric, textual, and alphanumeric data
D) Formatting numeric, textual, and alphanumeric data
The ________ report provides a summary of critical information on a recurring basis. A) Exception B) Scheduled C) Drill-down D) Key-indicator
D) Key-indicator
A report typically contains data from many unrelated ________ or transactions. A) Documents B) Form C) Attributes D) Records
D) Records
"All columns and rows should have meaningful labels" is related to which guideline for displaying tables and lists? A) Formatting columns, rows, and text B) Formatting numeric, textual, and alphanumeric data C) Meaningful titles D) Use meaningful labels
D) Use meaningful labels
When designing forms and reports, which characteristic focuses on issues related to experience, skills, motivation, education, and personality that should be considered? A) Environment B) System C) Task D) User
D) User
The ________ report has unplanned information requests in which information is gathered to support a non-routine decision. A) Key-indicator B) Exception C) Scheduled D) Ad-hoc
D) Ad-hoc
"Clearly show where we are (e.g., page 1 of 3) on the report" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
D) An easy navigation system
"Notifying users when on the last page of a multi-paged sequence" is related to ________ for the design of forms and reports. A) Meaningful titles B) Meaningful information C) A balanced layout D) An easy navigation system
D) An easy navigation system
Displaying text in mixed uppercase and lowercase and using conventional punctuation is related to which of the guidelines for displaying text? A) Spacing B) Justification C) Hyphenation D) Case
D) Case
Which error is addressed by the recommendation to avoid requiring users to scroll down a page to view information, especially navigational controls? A) Bleeding-edge technology B) Anything that looks like advertising C) Scrolling test and looping animations D) Displaying long lists as long pages
D) Displaying long lists as long pages
________ is a usability dimension concerned with how many errors a user might encounter and how easy it is to recover from those errors. A) Memorability B) Satisfaction and aesthetics C) Efficiency D) Error-rate
D) Error-rate
Which error is addressed by the recommendation to avoid fixed-formatted text that requires users to scroll horizontally to view content or links? A) Outdated information B) Nonstandard use of GUI widgets C) Slow download times D) Fixed-formatted text
D) Fixed-formatted text
Which usability factor specifies that information should be viewed and retrieved in a manner most convenient to the user? A) Clarity B) Organization C) Format D) Flexibility
D) Flexibility
Describe four issues from using color
Four problems were identified in the textbook, including color pairings may wash out or cause problems for some users, resolution may degrade with different displays, color fidelity may degrade on different displays, and printing or conversion to other media may not easily translate.
A form is a business document that contains only predefined data; it is a passive document used solely for reading or viewing.
FALSE
A paper prototype is a simple design to show the placement of information elements on a screen and the space needed for each element.
FALSE
A report is a business document that contains some predefined data and may include some areas where additional data are to be filled in.
FALSE
Ad-hoc reports provide details behind the summary values on a key-indicator or exception report.
FALSE
Command language interaction does not require users to remember command syntax and semantics
FALSE
Drill-down reports highlight data that are out of the normal operating range.
FALSE
Emphasis on the logical organization of information is not a benefit of using color.
FALSE
"Color pairings may wash out or cause problems for some users" is a major problem of using color.
TRUE
What are three possible solutions to the demand problem of too many Web sites and not enough UI professionals?
There are three possible solutions to the problem: (1) Make it possible to design reasonably usable sites without having UI expertise. (2) Train more people in good Web design. (3) Live with poorly designed sites that are hard to use.