MIS Chapter 14

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web conferencing

-also called a webinar -blends videoconferencing with document sharing and allows the user to deliver a presentation over the web to a group of geographically dispersed participants

What are the challenges of ebusiness?

-identifying limited market segments -managing consumer trust -adhering to taxation rules -ensuring consumer protection

ebusiness model

A plan that details how a company creates, delivers, and generates revenues on the internet

instant messaging

a service that enables instant or real-time communication between people

videoconference

allows people at two or more locations to interact via two-way video and audio transmissions simultaneously as well as share documents, data, computer displays, and whiteboards

podcasting

converts an audio broadcast to a digital music player. Podcasts can increase marketing reach and build customer loyalty.

content management system

help companies manage the creation, storage, editing, and publication of their website content.

email

the exchange of digital messages over the Internet


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