MIS chapter 5
What are supporting operations?
1. Backup and recovery plan 2. Disaster recovery plan 3. Business continuity plan
What is a business continuity plan?
A plan for how an organization will recover and restore partially of completely interrupted critical functions within a predetermined time after a disaster or extended disruption
What is a cold site?
A separate facility that does not have any computer equipment, but is a place where employees can move after a disaster
what is web accessibility?
Allows people with disabilities to use the web
what is energy consumption?
The amount of energy consumed by business processes and systems
what is grid computing?
a collection of computers, often geographically dispersed, that are coordinated to solve a common problem
What is a disaster recovery plan?
a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood
what is a data center?
a facility used to house management information systems and associated components, such as telecommunications and storage systems.
what is a hot site
a separate and fully equipped facility where the company can move immediately after a disaster an resume business
what is a warm site?
a separate facility with computer equipment that requires installation and configuration
what is backup?
an exact copy of a system's information
what is a disaster recovery cost curve?
charts the cost to the organization of the unavailability of information and technology and the cost to the organization of recovering from a disaster over time
what is corporate social responsibility?
companies acknowledged responsibility to society
what is virtualized computing?
creates multiple "virtual" machines on a single computing device.
what is sustainable MIS?
describes the production, management, use, and disposal of technology in a way that m minimizes damage to the environment.
what is capacity planning?
determines future environmental infrastructure requirements to ensure high-quality system performance.
what is reliability?
ensures a system is functioning correctly and providing accurate information
What is maintainability?
how quickly a system can transform to support environmental changes
what is serviceability?
how quickly a third-party can change a system to ensure it meets user needs and the terms of any contracts, including agreed levels of reliability, maintainability, or availability.
what is scalability?
how well a system can scale up, or adapt to the increased demands of growth
what is a business impact analysis?
identifies all critical business functions and the effect that a specific disaster may have upon them
What is MIS infrastructure?
it includes the plans for how a firm will build, develop, use and share its data, processes and MIS assets
what is performance?
it measures how quickly a system preforms a process of transaction
What is technology failure?
occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage
What is ewaste?
refers to discarded, obsolete, or broken electronic devices.
What is Moore's law?
refers to the computer chip performance per dollar doubles every 18 months
what is sustainable MIS disposal?
refers to the safe disposal of MIS assets at the end of their life cycle
what is accessibility?
refers to the varying levels that define what a user can access, view, or preform when operating a system
what is portability?
the ability of an application to operate on different devices or software platforms
what is recovery?
the ability to get a system up and running in the event of a system crash or failure
what is multi-tenancy?
the cloud means that a single instance of a system serves multiple customers
What is usability?
the degree to which a system is easy to learn and efficient and satisfying to use
what is incident management?
the process responsible for managing how incidents are identified and corrected.
what is cloud fabric?
the software that makes possible the benefits of cloud computing, such as multiple-tenancy
what is availability?
time frame when the system is operational
what is Administrator access?
unrestricted access to the entire system
