MIS Final Chapter 19

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Communication Plan

How, what, when and who regarding the flow of project information.

Status Report

Periodic reviews of actual performance versus expected performance.

Executive Sponsor

Person or group who provides the financial resources for the project.

Project Objectives

Quantifiable criteria that must be met for the project to be considered a success

Project Milestone

Represents key dates when certain activities must be performed.

Project Constraint

Specific Factors that can limit options, including budget, delivery dates, available skilled resources, and organizational policies

Project Requirements Document

Specifications for the product/output of the project and is key for managing expectations.

Feasibility

The measure of the tangible and intangible benefits of an information system

In-Sourcing

Uses the professional expertise within an organization to develop and maintain its information technology systems

Offshore Outsourcing

Using organizations from developing countries. Geographically far away

Tangible benefits

easy to quantify and typically measured to determine the success or failure of a project

Project Deliverable

Any measurable, tangible result or outcome that is produced as part of a project.

Outsourcing

Arrangement by which on organization provides a service or services for another organization

Nearshore Outsourcing

Contracting an outsourcing arrangement with a company in a nearby country.

Examples of Tangible Benefits

Decreased Expenses. Decreased processing errors. Decreased response time. Increased quantity or sales. Increased quality.

Responsibility Matrix

Defines all project roles and indicates what responsibilities are associated with each role

Intangible benefits

Difficult to quantify or measure

Onshore Outsourcing

Engaging another company within the same country for services.

Project Assumption

Factors considered to be true, real or certain without demonstration.

PERT (Program Evaluation and Review Technique)

A graphical network model that depicts a project's tasks and the relationships between them.

Rapid Growth

A reason to outsource. Firms can acquire resources more quickly

Financial Savings

A reason to outsource. It is far cheaper to hire people in china and india than pay an american.

Internet and Globalization

A reason to outsource. More people are comfortable with outsourcing as India and China are now virtual neighbors

Core Competancies

A reason to outsource. Technology is advancing at such an accelerated rate that companies often lack the technical resources required.

Gnatt Chart

A simple bar chart that lists project tasks vertically against the project schedule

Kill Switch

A trigger that enables a project manager to close the project before completion.

Examples Of Intangibles Benefits

Improved decisions. Improved community service. Improved goodwill. Improved morale.

Project Stakeholder

Individual and organizations actively involved in the project

Project Management Office

Internal department that oversees all organizational projects.

Dependency

Is a logical relationship between the project tasks.

Outsourcing Challenges

Length of Contract. Threat to competitive advantage. Loss of Confidentiality.

Project Scope Statement

Links the project to the organization's overall business goals.


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