MIS Midterm
Michelle runs a shop on Etsy. One month, she spends $2,800 to promote her shop on Etsy and other social media sites. In that month, she gains 50 new customers. What is her customer acquisition cost for that month?
$56
Michelle runs a shop on Etsy. One month, she spends $2,800 to promote her shop on Etsy and other social media sites. In that month, she gains 50 new customers. All customers purchased products that cost $100, that were marked up 100 percent. What is the actual amount of revenue earned per customer, taking into account materials and promotional costs?
-$6.00
A corporation's Twitter report card indicates that engagement has dropped off in the past two months. What information from the tweet activity dashboard could they use to determine the cause of this drop off in engagement?
A change in demographics of the people who are engaging with their tweets.
Which of the following scenarios represents a customer acquisition cost of $100?
A company spends $100,000 on advertising and marketing in one month. They gain 1,000 new customers in that month.Correct
Select all of the following scenarios that show interaction between SMIS components. More than one answer may be correct.
A company's information systems (IS) group researches, Every day, a social media specialist at a start-up checks the news, Social media providers rely on user data
In which of these situations would an enterprise resource planning system (ERP) be clearly helpful? More than one answer may be correct.
A hospitality brand, An international auto maker
Which of the following is an example of a business that would benefit from scheduling software? More than one answer may be correct.
A local gym, A medi-spa, A library
Which of the following is an example of data in transit? More than one answer may be correct.
A person uses an app on their smartphone to pay a bill., A person transfers documents between their laptop and mobile device.
Which of the following is an example of a primary function of human resource information system? More than one answer may be correct.
A small company, A large corporation, An independent bookstore
How can working with management information system (MIS) affect work-life balance? More than one answer may be correct.
A steady flow of business information, The temptation to work overtime
Which of the following are examples of cloud-based management information systems support offered by mobile POS systems? More than one answer may be correct.
A system that keeps track of which required online training courses each employee has taken, A system that alerts management when different items are selling faster, A system that works with payroll systems to keep track of how many hours an employee has worked
Which of the following are examples of cloud-based management information systems support offered by mobile POS systems? More than one answer may be correct.
A system that keeps track of which required online training courses, A system that alerts, A system that works
Describe advancements made in point-of-sale (POS) system software in the 1990s, in addition to in-store sales and tax tracking. More than one answer may be correct.
Across-chain sales and inventory tracking, Stronger connection with customers, Immediate communication with internal financial teams
Which is the best description of the relationship between "green computing" and management information systems (MIS)?
Advances in MIS technology will help make "green computing" easier and more widespread.
Of the companies listed below, which three are the most influential global e-commerce organization(s) in 2019, according to a graphic provided by Statista?
Amazon, Alibaba, JD.com
According to eMarketer, what are among the most popular B2C sites in the United States? More than one answer may be correct.
Amazon, Walmart
Which of the following is a benefit to utilizing employee scheduling software? More than one answer may be correct
Automatically schedule employees, freeing up management for more important tasks, Automatically record and add up the number of hours employees are working
Which of the following is a benefit to utilizing employee scheduling software? More than one answer may be correct.
Automatically schedule employees, freeing up management for more important tasks, Automatically record and add up the number of hours employees are working
Describe how business-to-consumer (B2C) transactions work. More than one answer may be correct.
Business-to-consumer (B2C) e-commerce, The internet serves, B2C e-commerce
Which of the following is an example of a company using social media during the marketing research process? More than one answer may be correct.
Collect data and information, Analyze data and information
Which type of cybersecurity breach makes a computer, network, or online service malfunction or become unavailable to users?
DDOS attacks
Which of the following statements best defines the purpose of data analytics?
Data analytics helps increase organizational performance by drawing meaning from large amounts of data.
Which of the following statements explain why data and procedures are studied as one social media information system (SMIS) component? More than one answer may be correct.
Data and procedures are work together to keep SMISs functioning, Procedures help provide properly collect, direct, protect, and regulate the use of data
Determine which of the following is an example of data that has integrity.
Data that are used to set sales goals for account executives are stored on a secure server; managers are allowed read-only access to the sales data for the reps they directly manage.
What type of system is used to assist with processes that rely on a large number of inputs that frequently change?
Decision support system
What is the benefit to using social media for conducting market research?
Demographic data and market information is much easier to gather from social media sites than it was to previously collect.
Which of the following is an example of an MKIS being used to evaluate industry trends within a market? More than one answer may be correct.
Determine if a decrease in sales, Determine if increased demand
From the following list, select all the reasons why organizations should identify their target markets when creating a social media information system (SMIS).
Different social media platforms attract and cater to different markets, Social media marketing is more cost-effective if it targets specific markets
What is the correct term for the small computer within a smartphone that analyzes the sounds entering your phone through the analog/digital converter?
Digital Signal Processor (DSP)
Which statement accurately describes the global reach of e-commerce? More than one answer may be correct.
E-commerce allows organizations to reach consumers across the globe, Using e-commerce, E-commerce technology
Of the following statements, choose the ones that correctly apply to issues in m-commerce.
Ethical issues, Due to similarities, Customer loyalty
"Green computing" is another term for "telecommuting," given the many ways in which telecommuting helps to conserve resources and protect the environment.
False
A company that has created connections with its target markets on social media can depend on these followers to regularly engage with its posted content and create traffic to its website.
False
A cost-benefit analysis is a useful tool used to analyze the costs associated with implementing a project or set of activities and the benefits that would be achieved if the money was instead returned to the investors.
False
A target market for an organization is the online audience that has demonstrated its interest in the organization's products, services, or activities by following or engaging with the organization on social media.
False
An organization is said to have "e-commerce universality" if it has a strong online presence that enables it to quickly sell its products and/or services to almost anyone, regardless of the time or their location.
False
As a category of expenses for U.S. businesses, information technology (IT) costs are decreasing. Group starts
False
Buying and selling of goods and services that are executed through wireless mobile devices (including smartphones and tablets) are known as C-commerce transactions.
False
Conversations and interactions on social media are not part of the information provided to organizations.
False
Hardware, software, data, and procedures are four of the five components of a social media information system (SMIS).
False
In an e-commerce presence map, the activity includes the methods used to reach stakeholders and customers, including desktop and mobile platforms, social media sites such as Instagram or Facebook, blogs, magazines, radio stations, and TV stations?
False
Information about geographic locations that is stored in a geographic information system (GIS) is referred to as geoadvertising.
False
Input devices for POS (point-of-sale) stations include monitors, printers, and speakers.
False
Mainframe computers are known for their ability to handle numerous tasks involving application software.
False
Organizations can only use Facebook's Audience Insights to learn demographic information about people who have engaged with the organization by "liking" their page or attending an event hosted by the organization.
False
Output generated by an executive support system includes as much data and information on a topic as is available.
False
Payroll functionality was only added to human resource information systems once they became cloud-based.
False
The practice of trading used, old, or obsolete products via the internet in exchange for other used or similar products is called re-commerce.
False
The type of e-commerce transaction where consumers are able to provide a service to a business often through a bidding or auction type of system is called consumer-to-business.
False
The type of e-commerce transactions that involve the selling of goods and services between businesses is vendor-to-vendor (V2V) e-commerce.
False
A marketing manager requests and receives a report on consumers who use a competing brand of laundry detergent. Included in this report is demographic information such as age, gender, and geographic location; frequency with which the product is purchased; estimated amount of revenue generated by this product per geographic location; and qualities that consumers rank as important to their purchasing decision. These reports represent what function of a marketing information system (MKIS)?
Gathering marketing data
Which of the following statements about location-based services (LBS) are correct?
Geodata, Vector data, Raser data
Information provided by Instagram Insights informed an organization that their sponsored post had 1,000 impressions per day but an unsponsored post written by their new Social Media Director received 15,000 impressions that same day. Why might his information be valuable to the organization? More than one answer may be correct.
If the new Social Media Director is able to recreate that level of engagement, The organization may be targeting the wrong audience with their sponsored posts
Which social media goal directly aligns with an organization's mission to increase the public's environmental awareness by increasing news coverage of environmental issues?
Increasing the conversion rate of its social media posts to full news stories
Which statement defines or explains a characteristic of information density? More than one answer may be correct.
Information density is the total, Information density in e-commerce, Organizations benefit
From the following list, select all the key aspects of today's e-commerce landscape that organizations should consider when conducting business in this environment.
Internet of Things, integrated shopping experiences, m-commerce
A digital music streaming company is promoting its service in a new country with a special discount for residents. How can the company use authentication to help prevent people from exploiting or abusing the deal? More than one answer may be correct.
It can verify that the customer lives in the correct country., It can verify that the customer is new to the company or service., It can grant the customer access only to the music included in the deal.
Which statement accurately describes the need to keep sensitive data, information, and systems confidential?
It is both a major goal and a requirement for cybersecurity.
From the following list, select all the ways in which management information systems (MIS) have changed the management of organizations.
Managers (and employees) can communicate different types of information in a greater variety of ways.Managers (and employees) can communicate different types of information in a greater variety of ways, Managers can have more information and data about the organization to help them make smarter decisions
How are managers' jobs expected to change as management information system (MIS) technology and tools improve?
Managers will be freed from tasks performed by online services or staff using collaboration tools
How are social media metrics and social media goals related?
Metrics that correspond to social media goals can serve as key-performance indicators (KPIs) for them.
What are basic steps in an organization's use of social media to craft a target marketing strategy? More than one answer may be correct.
Obtain user data from social media platforms, Use analytics tools provided by social media tools, Create a marketing program that reaches social media users
Why are probable loss calculations important?
Organizations have limited funds to use toward system protections.
An MICR reader is an example of a
POS input device
What is the benefit of Facebook's Audience Insights tool providing information about users who are already connected to an event hosted by your organization? More than one answer may be correct.
People who do not frequently interact with your brand may have attended your event, People who have attended an event hosted by your organization already have a connection to the organization
What groups of people can Audience Insights generate information about? More than one answer may be correct.
People who speak a specific language, All facebook users, Facebook users who have indicated interest in an event publicized on Facebook
From the following list, select all the statements that correctly describe the re-commerce segment of the e-commerce market.
Re-commerce, According to Yerdle, The growing practice
An electrical company has decided to open a new location in California. While it will be relocating a small percentage of executives to this new location, most employees will need to be hired from the local area. The company uses its human resource information system to sort resumes based on key words used to describe skills, college attended, and number of years' experience. Any resumes that do not fit within these parameters are not scheduled for in-person interviews. What function is this HR management system helping the company perform?
Recruiting
What was a benefit of Square Inc. that differentiated it from the other POS systems that were available at the time it first launched? More than one answer may be correct.
Servers at restaurants were able to process customer payments right at the table, increasing the speed at which they could turn over tables., Smaller companies and individual vendors were able to accept credit and debit cards for payment since they didn't need to invest in expensive servers or infrastructure., Small businesses were able to afford to accept credit and debit card transactions because a flat fee was charged per transaction.
What was a benefit of Square Inc. that differentiated it from the other POS systems that were available at the time it first launched? More than one answer may be correct.
Servers at restaurants, Smaller companies, Small businesses
Which of the following statements best explains why sleep is a factor in work-life balance?
Sleep is important to memory and brain health.
Of the following statements, choose all that describe the importance of hardware and software to SMIS. More than one answer may be correct.
Social media information systems are built with computer and network technology, Hardware and software options are numerous and varied
Describe the benefits of an organization using social media to help create a target marketing strategy. More than one answer may be correct.
Social media provides companies with a rich collection of user data and personalized content, Social media provides companies with analytics tools to identify top consumers, Social media as part of a target marketing strategy often results in sales increases
Which of the following would be considered a benefit in a cost-benefit analysis? More than one answer may be correct.
Spending money to update the CRM database, A weekly blog that generates, Updating shipping tracking
Which of the following would be considered a benefit in a cost-benefit analysis? More than one answer may be correct.
Spending money, A weekly blog, Updating shipping tracking
The first two steps of the six-step process in creating a social media information system (SMIS) involve developing social media goals and setting metrics. What are the third and fourth steps of the process?
Step 3: identify the organization's target market; Step 4: determine and integrate into the SMIS design traits valued by the target market.
Which system is able to create purchase orders, manage inventory, and forecast future inventory needs?
Supply chain management system
A manager wants to accurately predict how many light-up three-wheeled scooters they'll need to meet holiday demand. Which component of supply chain management would the manager be using to determine the appropriate number to produce?
Supply chain planning
Select all of the following statements that explain why providers need appropriate SMIS procedures. More than one answer may be correct.
System functioning and maintenance, Security appropriate site use and data handling, procedures required of users protect privacy
What metrics does the tweet activity dashboard provide on every tweet? More than one answer may be correct.
The number of users who have seen a tweet, the number of users who have replied to a tweet, the number of users who have retweeted a tweet
Data security and theft is a significant area of risk in m-commerce for what reasons? More than one answer may be correct.
The online nature of e-commerce, A business can lose great deal
Data security and theft is a significant area of risk in m-commerce for what reasons? More than one answer may be correct.
The online nature, A business can lose
From the following list, select all the primary considerations when developing the goals for a social media information system (SMIS).
The organization's larger goals for its mission, The organization's purposes for using social media
The term m-commerce was first coined in 1997 by Kevin Duffy. Since that time, a variety of organizations have taken advantage of the model, allowing m-commerce to grow tremendously. Which of the following statements about m-commerce are true?
The term refers to e-commerce transactions, It allows users to access online shopping platforms, M-commerce activities include mobile banking and mobile application of e-commerce sites
From the following list, select all the statements that correctly characterize or define e-commerce ubiquity.
The term refers, It is the ability, It gives customers
What function of a micro-networked POS systems is responsible for increased accuracy of employees when ringing up customer purchases?
The total button which automatically added up the amount owed for items purchased
Why is it important to preserve the integrity of data, information, and systems?
These assets lose their usefulness and value if their consistency, accuracy, or dependability is compromised.
Which statement best describes the impact of management information systems (MIS) for communication?
They have vastly improved organizations' ability to communicate effectively and efficiently.
From the following list, select all the ways in which improvements in MIS technologies and tools are likely to affect managers who telecommute.
They will be able to do additional tasks on their mobile phones, They will face additional work demands on their personal time.
A company uses an HR management system with artificial intelligence to deliver badges to the employees who have received the best scores in annual online training modules and let managers know which employees have not completed it as the deadline approaches. What function is this HR management system helping the company perform?
Training
A business-to-consumer transaction is considered to be the selling of products and services to individual consumers. Group starts
True
According to We Are Social, 90 percent of adult internet users (aged 16-64) around the world have visited an online retail store on the web.
True
Advances in MIS technology can help tech-savvy small businesses lure ambitious managers away from larger, more established businesses that are slow to adopt new technology. Group starts
True
Choosing to target single women over 40 who live in metro areas and frequently "like" cat memes on different social media sites is an example of an organization using data to make an informed business decision.
True
Cloud-based components used by social media providers are hardware
True
Customer acquisition cost (CAC) is a metric that is used by e-commerce companies and other sales related organizations to assess the costs associated with convincing a potential customer to purchase a service or product.
True
Identifying logistical problems is an important function of data analytics.
True
In e-commerce, the term "information density" refers to both the total amount of information available to all individuals in a market (including customers and stakeholders) and the quality of this information.
True
Information about an organization's most popular tweet is found in both the Twitter report card and the tweet activity dashboard.
True
JD.com is China's largest online retailer and the country's largest internet company by revenue. Its revenue eclipsed $70 billion in 2019.
True
Providing distribution managers with real-time information about where products are in the logistics process is one of the ways a supply chain management system maximizes efficiency.
True
Using employee monitoring software, an administrator can view real-time, time-lapsed, or intermittent computer screenshots of a large group of employees.
True
While a decision support system can analyze and interpret a large amount of rapidly changing data, it cannot provide the analysis needed to ultimately make the decision.
True
What is the goal of the planning phase of the plan-protect-respond cycle?
Understand common threats that an organization may face and determine how vulnerable they are to such threats.
What information does Instagram Insights offer? More than one answer may be correct.
Users' age range gender and location, length of engagement, number of impressions
Which of the following are examples of the key benefits of the first electronic point-of-sales (POS) stations? More than one answer may be correct.
Using images, Customers were able, New employees
Which of the following are examples of the key benefits of the first electronic point-of-sales (POS) stations? More than one answer may be correct.
Using images, Customers were able, New employees were
Why is establishing authentication procedures a common cybersecurity goal?
Verifying that users are authorized to access systems, data, and resources is fundamental to preventing their unauthorized use.
Which of the following is a reason why farmers frequently use a DSS to determine appropriate fertilization and irrigation?
Weather patterns frequently change and cannot be predicted far in advance; therefore, the fertilization and irrigation needs are not consistent for a farmer's crops
User communities rely on which of these software components to engage with a social media information system (SMIS)? More than one answer may be correct.
Web browsers, Applications that access content
Although Miguel does not want to give up the option to work from both home and office, he's starting to feel his personal and work lives blending together, and not in a good way. What are some strategies he should try to improve his work-life balance? More than one answer may be correct.
When at the office, Miguel can break for informal chats with colleagues in person and on video chat or phone when he's home. At the end of the day, he should take time to wind down and get enough rest., Wherever he is, Miguel should plan his day according to achievable priorities. A first step may be scheduling a specific time for responding to messages and calls.
Who is responsible for calculating probable maximum loss?
a company's cybersecurity analysts
Each time a user clicks or interacts on a social media website
a data point that can be analyzed is recorded.
Which of the following is an example of management inconsistency that employee scheduling software is designed to eliminate? More than one answer may be correct.
a manager at a restaurant, an employee whose last, consistency scheduling
The Stored Communications Act prohibits which activity?
accessing the communications of an organization without authorization
The main purpose of a social media information system (SMIS) is to
allow social network users to share content.
Which of the following names a type of cybersecurity threat? More than one answer may be correct.
an event or act that may lead to asset loss, a condition that may lead to asset loss, a harmful result or consequence of asset loss
In addition to advancements in computer hardware, what drove improvements to POS (point-of-sale) systems in the 1990s?
an increasingly diverse group of users and their needs
An enterprise resource planning (ERP) system is
an integrated MIS system for agility and a competitive edge
What is the final step in the six-step process of creating an SMIS?
analyze the collected data
Which of the elements of the CIA triad does properly maintaining all hardware serve?
availablitiy
Which of the following is an example of a tool that could be used to ensure data integrity? More than one answer may be correct.
backing up data to separate servers or to the cloud, checksums are used to detect errors that are introduced during transmission or storage
What does business-to-consumer (B2C) e-commerce replace?
brick-and-mortar store locations
In which of the following areas can e-commerce technologies help to reduce an organization's operating costs? More than one answer may be correct.
communication, information collection, information processing
Online marketplaces where one consumer sells to another consumer are called
consumer-to-consumer (C2C).
What is the first step in the six-step process of creating an SMIS?
create system goals that align with the goals of the organization
A search engine continually adjusts its algorithms as more data enter its servers. This is an example of the use of
data analytics
Which of the following are common issues experienced by e-commerce-oriented businesses?
data theft, unethical practices, challenges with competitor analysis
Which advance in MIS technology or tools could pose the greatest threat to a manager's job security?
decision-making software or apps
Which of the following is an example of a task that might be completed during the planning stage of the plan-protect-respond cycle? More than one answer may be correct.
determine security weaknesses, determine existing vulnerabilities by having an employee attempt to hack into a system, figure out where vulnerabilities within your systems currently exist
At the time cash registers were invented, "ringing up" a customer meant
each time the cash drawer was opened, the register rang, alerting a shop owner to register activity.
What parts do people play in social media information systems? More than one answer may be correct.
employees and contributors, platform architects and data scientists
From the following list, select all the business practices that are both "green" or environmentally responsible and sustainable in terms of a business's current and long-term success and the environment.
encouraging, using, shifting
The primary goal of a company's social media strategy is to
engage potential customers
Vector and raster files are
geographic data
Management information systems (MIS) for communication directly support organizational decision making by
helping managers communicate, obtain, discuss, and understand the information necessary for strategic decisions.
Which of the NIST Cybersecurity Framework functions investigates an organization's cybersecurity management in the context of their business needs and resources?
identify (ID) function
If an organization wants to increase user engagement on social media, it wants to
increase the conversion rate of its social media posts to interactions with users.
Computing is considered "green" or environmentally responsible when
it reduces the consumption of natural resources and the associated environmental impact.
To properly authenticate, or verify, the identity of authorized users and protect assets from unauthorized users, it is essential to
keep user logins and passwords confidential.
Which of the following is a best practice for ensuring that data are available? More than one answer may be correct.
keeping current with all system upgrades, preventing bottlenecks
Built on real-time geodata and information provided from wireless mobile devices, ________ are widely used in m-commerce.
location based services (LBS)
E-commerce transactions that are executed using wireless mobile devices are known as
m-commerce
Mechanical cash registers were first created to
make it difficult for employees to steal money.
Setting social media metrics is the second step in creating a social media information system (SMIS) because
metrics are needed to quantify the organization's progress toward achieving its social media goals.
Roughly one of every three re-commerce customers today belong to which market segment or category of consumers? More than one answer may be correct.
millennials, Gen Z
Some popular social media management systems are becoming more difficult to manage because
millions of diverse users across the globe are active participants.
A retail chain store uses a centralized mainframe system that connects all of the cash registers within a region. Regional managers are able pull sales reports for all units on this mainframe. Salespeople are able to easily ring up and total customers purchases, as well as communicate with other associates at different machines. What is his mainframe system an example of? More than one answer may be correct.
mobile POS station, client-server network
Employee monitoring software
observes computer use of all employees from a central location.
Where are data in transit found?
on a cellular network
What does the identify (ID) function of the NIST Cybersecurity Framework focus on?
organizational understanding of how to manage cybersecurity risks
A social media information system (SMIS) is composed of three parts, which are
people, data and procedures, and hardware and software.
A cost-benefit analysis is a useful tool used to analyze the costs associated with implementing a project or set of activities and the benefits that can be achieved as a result of the implementation. Which of the following would be considered benefits when conducting a cost-benefit analysis? More than one answer may be selected.
potential return, potential costs, brand exposure
The organizations likely to benefit the most from the global reach of e-commerce are those that
previously depended on foot traffic into one physical store to sell their products.
Software used by social media information systems websites include
programs that analyze data.
What is an example of a business-to-business transaction? More than one answer may be correct.
purchasing office supplies, buying medical equipment, purchasing food service items
Which threat to cybersecurity can only come from outside an organization?
ransomware
Mainframes were originally developed for their
reliability of handling transactions.
Smaller businesses are able to get the benefits of an enterprise resource (ERP) system through
scalable cloud-based ERP systems.
What is an important step in integrating cloud computing into a business's IT structure?
secure a dependable, high-speed Internet service
Describe what social media offers businesses eager to gain understanding of their customers. More than one answer may be correct.
social intelligence tools, unprecedented access to consumer data, insights analytics
Adding a dedicated group to your Facebook account allows you to meet online and keep in touch with others who share your interest. You can post relevant media, such as photos, articles, and videos. Which role in a social media information system (SMIS) does your group fit into?
social media community
If an organization's automated backup system is vulnerable to data loss or corruption, its cybersecurity vulnerability is a weakness or flaw in its
software
What are some types of software that social media providers use? More than one answer may be correct.
software that allows the provider team to log on to the system, any database management system
As of 2020, all legislation that has been passed to protect elections from cybersecurity threats are part of
state-specific cybersecurity laws.
Components of a social media information system (SMIS) combine to
support a company's marketing strategy through social media
The e-commerce company with the highest revenue is based in which country?
the United States
Which of the following are reasons why states are making cybersecurity measures a high priority? More than one answer may be correct.
the acceleration of new technologies, the proliferation of cyber threats to data and technology
The first modern transaction processing system was
the cash register.
Which of the following must remain confidential to achieve cybersecurity goals? More than one answer may be correct.
the logins and passwords of authorized users, private or sensitive data and information, the specifications of the organization's IT systems
What is the goal of the NIST Cybersecurity Framework Protect (PR) function?
to help protect an organization's IT infrastructure from security breaches by offering guidelines on IT infrastructure protection
M-commerce is a subset of
traditional e-commerce
Manuel runs a small business that paints residential interiors. He has decided most of his current customers can best be reached by sending out a seasonal email newsletter. He will target new customers by placing ads on Facebook targeted at people located within 20 miles of his business who have searched for house painters. Where would he place this information on an e-commerce presence map?
type of presence
Which of the following are areas that are covered on an e-commerce presence map? More than one answer may be selected.
type of presence, the platform, the activity
According to the identify (ID) function of the NIST Cybersecurity Framework, what allows an organization to prioritize its efforts where cybersecurity risk is involved?
understanding of its business environment and resources
Which type of cybersecurity breach can cause the most damage to an organization's systems, data, and information?
viruses
On an e-commerce presence map, what is presence?
websites, email, social media sites, and offline media
In which situation should the origin of information be authenticated to protect data integrity?
when electronic votes are submitted during an election
In which of the following situations does remote desktop software have advantage over employee monitoring software? More than one answer may be correct.
when monitoring a large number of employees is not practical, when employee privacy is a serious concern