MIS Test 1
Client/server
Distributed databases use ___________ configuration to process information requests.
procedures
Documentation containing directions on how to use the other components of an IS
False
Electronic document management focuses on archiving records to help an organization avoid penalties imposed by regulators, auditors, and other governing bodies.
ERMS can help business by
Enabling the company to access and use the content contained in documents Cutting labor costs by automating business processes Reducing the time and effort required to locate info the business needs to support decision-making Improving the security of content, thereby reducing the risk of intellectual property theft Minimizing the costs associated with printing, storing, and searching for content.
Database Technologies: Databases
-Collections of data sets or records stored in a systematic way -Stores data generated by business apps, sensors, operations, and transaction-processing systems (TPS) -The data in databases are extremely volatile -Medium and large enterprises typically have many databases of various types
The goals of effective data management include
-mitigating the risk and costs of complying with regulations -ensuring legal requirements are met -safeguarding data security -Maintaining accuracy of data and availability -Certifying consistency in data that come from or go to multiple locations -Ensuring that data conform to organizational best practices for access, storage, backup, and disposal
Bit
0 or 1
Infrastructure as a Service (IaaS)
Hardware and software that power computing resources, like EC2 & S3 (Amazon Web Services)
How many times a day does the average American check their smartphone?
46
network
A combination of lines, wires, and physical devices connected to each other to create a telecommunications network. In computer networks, networked computing devices exchange data with each other using a data link
Online Analytical Processing (OLAP)
A means of organizing large business databases Divided into or or more cubes that fit the way the business is constructed
cloud service agreements (CSAs)
A negotiated agreement between a company and service provider that can be a legally binding contract or an informal contract.
Software
A set of machine-readable instructions (code)that makes up a computer application that directs a computer's processor to perform specific operations.
Principle of 90/90 Data Use
According to the ________, a majority of data is seldom accessed after a 3-month period.
data warehouse
After data are extracted from a database and processed to standardize their format, they are then loaded into a ________ and ready for analysis.
Software-Defined Data Center SDDC
An SDDC facilitates the integration of the various infrastructure silos within organizations.
Synchronization
An accurate and consistent view of data throughout the enterprise is needed so one can make informed, actionable decisions that support the business strategy. A function performed by a DBMS to integrate, match, or link data from disparate sources is data _____________.
people
Any person involved in using an IS. Examples include programmers, operators help desk, and end-users.
Hardware
Any physical device used in a computerized IS.
False
Benefits of data management include greater compliance and less security.
True
Blockchains store data in tables consisting of columns and rows, similar to the format of a spreadsheet.
True
Cloud data warehouses (CDWs) make data collection easy and unlike traditional data warehouses, they enable rapid analytics and unlock the advantages of having a cloud-based data repository.
Record
Collection of related fields (row)
File (Data Set)
Collection of related records (contract list)
Disruptive IT
Come to market with a set of performance attributes not initially valued by existing customers. Performance attributes that customers do value improve to the point where the new tech invades the established market.
True
Companies need to be prepared to respond to an audit, federal investigation, lawsuit, or any other legal action against them.
All of the following are examples of the influence of social, mobile, and cloud technologies except ________.
Consumers are less likely to trust tweets from ordinary people than recommendations made by celebrity endorsements.
Forrester research repeatedly confirms there is a strong relationship between the quality of a firm's ________, which in turn increases revenue.
Customer experience and loyalty
Data Centers and Cloud Computing
Data Centers and Cloud Computing are types of IT infrastructures or computing systems.
Information Deficiencies
Data Silos Lost or bypassed data Poorly designed interfaces Non-standardized data formats Cannot hit moving targets
Data as a Service (DaaS)
Data shared among clouds, systems, apps, regardless the data source or storage location
OLAP and Decision support
Data warehouses and data marts are optimized for:
Input
Data, information, knowledge, instructions
True
Databases store data generated by business apps, sensors, operations, and transaction-processing systems (TPS).
customer experience
Describes the cumulative impact of multiple interactions over the course of a customer's contact with an organization
Online Transaction Processing (OLTP)
Designed to manage transaction data, which are volatile & break down complex information into simpler data tables to strike a balance between transaction-processing efficiency and query efficiency. Cannot be optimized for data mining
Matt is using his own tablet for work purposes, which is an example of a trend called _____________.
IT consumerization
A top concern of well-established corporations, global financial institutions, born-on-the-Web retailers, and government agencies is how to design their digital business models in order to do all of the following, except:
Implement cloud computing
Liabilities
Improperly managed or destroyed business records become ________.
Benefits of information management
Improves decision quality Improves the accuracy and reliability of management predictions Reduces the risk of noncompliance Reduces time and cost
True
Incorrect and outdated values, missing data, and inconsistent data formats can cause lost customers, sales, and revenue; misallocation of resources; and flawed pricing strategies.
Sustaining
Innovation which sustains an existing product, market and value network
Building blocks of a Computer
Input, Processing, Output
What are the basic components of business processes?
Inputs, activities, and deliverables
master data management (MDM)
Integrates data from various sources or enterprise applications to create a more complete (unified) view of a customer, product, or other entity.
Electronic Records Management Systems (ERMS)
Is the technology tool used to electronically manage the creation and maintenance of records within classification schemes, apply retention and disposal schedules, and control access and use
False
Making business data consistent, trusted, and accessible across the enterprise is a critical first step in customer-centric business models.
True
Master data entities are the main entities of a company, such as customers, products, suppliers, employees, and assets.
True
Online transaction processing (OLTP) systems are designed to manage transaction data, which are volatile.
Data Marts
Organizations that cannot afford the cost of a data warehouse but want the benefits of online analytic processing invest in ___________.
Data Management
Oversees the end-to-end lifecycle of data from creation and initial storage to the time when it becomes obsolete and is deleted.
processing (computer)
Processing (data) Creating (information)
Processing
Programs, equipments, storage
Key performance indicators (KPIs)
Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance.
Data
Raw or unorganized facts and figures (such as invoices, orders, payments, customer details, product numbers, product prices) that describe conditions, ideas, or objects.
Output
Reports, graphics, calculations
Which if the following is not an example of how the Internet of Things is being used by businesses?
Sensors on packages of cereal, pasta, soup or other food products made for children that allow companies to determine young consumer's satisfaction with the nutritional value of the product.
Declarative Language
Simplifies data access by requiring that users only specify what data they want to access without defining how they will be achieved.
SMAC
Social, Mobile, Analytics, Cloud
Output (computer)
Storing Distributing Information
Innovation
Sustaining Disruptive
data integrity/ IT security
The benefits of centralized database configuration include better ___________ and ____________.
IT architecture
The blueprint for translating business strategy into a plan for IS
transmission delay when users are geo-dispersed
The primary disadvantage of centralized database systems is ________.
Diminishing Data Value
The principle of ________ explains why most organizations cannot operate at peak performance with blind spots (lack of data availability) of 30 days or longer. Global financial services institutions rely on near-real-time data for peak performance.
Electronic document management system
This system is used most often with the hybrid records, and encompasses a wide variety of technologies including turning scanned records int a digital format.
Platform as a Service (PaaS)
Tools and services making coding and deployment faster and more efficient, like Google App Engine
IoT combined with big data analytics can help manufacturers improve the efficiency of their machinery and minimize energy consumption, which often is the manufacturing industry's second-biggest expense.
True
True
Volatile refers to data that change frequently.
Data in an ADW is constantly updated, providing more current data than a traditional data warehouse
What is the key advantage of an active data warehouse compared to a traditional data warehouse?
Databases
Which of the following data management technologies store data that are generated by business apps, sensors, and operations?
Data ownership problem
Which of the following is not a cost of poor quality or dirty data?
EDWs
Which of these are data warehouses that integrate data from many different databases across an entire enterprise?
Active Data Warehouse (ADW)
Which of these is the technical ability to capture transactions when they change and integrate them into the warehouse along with maintaining bath or scheduled cycle refreshes?
Database
Which of these refers to a collection of data sets or records stored in a systematic way?
Data Lake
______ is a single store of structured, semi-structured, and unstructured enterprise data stored in its natural format.
Relational
________ data model is an approach to managing data using a structure and language that involves the use of data tables to collect groups of elements into relations.
Electronic Content
________ is a collection of documents, records, and unstructured data available as a broad range of digital assets, such as audio, video, flash, multimedia files, and so on.
Data Structure
________ is a specialized format for organizing and storing data.
Electronic Record
________ is any document that has been made final and is no longer meant to be altered.
Electronic Document
________ is any paper, electronic form, file, email, fax, contract, lease, and so on actively being worked on.
senior management
________ must ensure that their companies comply with legal and regulatory duties by managing electronic records.
Extract, Transform, and Load (ETL)
________ processes move data from databases into data warehouses or data marts, where the data are available for access, reports, and analysis.
Master data
___________ describe business-critical information on customers, products and services, vendors, locations, employees, and other things needed for operations and business transactions.
master data management
___________ integrates data from various sources or enterprise applications to create a more complete (unified) view of a customer, product, or other entity.
Data Entity
___________ is anything real or abstract about which a company wants to collect and store data.
data governance
___________ is the overall management of the availability, usability, integrity, and security of data used in an enterprise.
Electronic records management
______________ systems is the technology tool used to electronically manage the creation and maintenance of records within classification schemes, apply retention and disposal schedules, and control access and use.
The cloud
a general term for infrastructure that uses the internet and private networks to access, share, and deliver computing resources
Byte
a group of 8 bits
data warehouse is
a place where databases are stored so that they are available when needed
Computer
a programmable electronic device designed to accept data, perform prescribed mathematical and logical operations at high speed, display the results of these operations.
________ means being able to respond quickly in order to take advantage of opportunities faster or better than competitors.
agility
Knowledge
applies understanding, experience, accumulated learning, and expertise to current problem
The goal of _________ is to eliminate unnecessary non-value added processes, then to simplify and automate the remaining processes to reduce cycle time, labor, and costs.
business process reengineering
Examples of _____________ that can be facilitated by digital technologies are credit approval, opening a new account, order fulfillment, and shipping a product.
business processes
Data center
can also refer to the building or facility that houses the servers and equipment
Input of computer
collecting (data)
Database
collection of related data that can be stored in a central location or in multiple locations
Information systems
collects, processes, stores, analyzes, and disseminates information for a specific purpose
data governance is
controls enterprise data through formal policies and procedures
____are data visualizations that display the current status of key performance indicators in easy-to-understand formats
dashboards
The field of ________ involves managing and analyzing massive sets of data for purposes such as target marketing, trend analysis, and the creation of individually tailored products and services.
data science
Software as a Service (SaaS)
delivers applications over the cloud using a pay-per-use revenue model
Private cloud
delivers cloud computing services over the internet or a private internal network to only select users instead of the general public
Data Virtualization
describes technologies that allow users to see or visualize data to transform information into a business perspective
Data stored on mobiles are at reduced risk compared to desktops.
false
Data visualization refers to the use of statistics to find meaningful insight in the data, or better understand the data.
false
Digital business models refer to a set of capabilities enabled when physical things are connected to the Internet via sensors.
false
Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-time data via satellite or optics.
false
________ means having the ability to quickly integrate new business functions or to easily reconfigure software or apps.
flexibility
Volatile data changes___
frequently
Benefits of data management include
greater compliance higher security less legal liability Improved sales and marketing strategies better product classification improved data governance to reduce risk
IT architectures
guide the process of planning, acquiring, building, modifying, and interfacing with deployed IT resources in a single department within an organization.
information management
guides the- Acquisition, Custodianship, Distribution of corporate data Involves the management of- Data systems, technology, processes, corporate strategy
Storage
hardrive, Server, USB
Components of an Information System
hardware, software, people, procedures, network, Data
Field
holds a single fact or attribute of an entity (column)
IPOS
input, processing, output, storage
IT infrastructure
inventory of the physical IT devices that an organization owns and operates
Electronic content
is a collection of documents, records, and unstructured data available as a broad range of digital assets, such as audio, video, flash, multimedia files, and so on
Wisdom
is a collection of values, ethics, moral codes, and prior experiences that form an evaluated understanding or commonsense judgement.
business model
is a company's core strategy for making a profit
sharing economy
is an economic system in which goods or services are shared between private individuals, either free or for a fee, typically arranged through an online company or organization.
Structured Query Language (SQL)
is an example of declarative language
Electronic document
is any paper, electronic form
information
is data that have been processed, organized, or put into context with meaning and value to the recipient
Digital business model
is defined by how a business makes money via digital technology.
on-demand Economy
is the economic activity created by technology companies that fulfill consumer demand through the immediate provisioning of products and services.
Electronic Management
is the electronic storage, maintenance and tracking of electronic documents and electronic images of paper-based information
Data analytics
is the process of examining data sets to draw conclusions about the information they contain, usually with the aid of specialized information systems.
dirty data
misleading data, duplicate data, incorrect data, inaccurate data, non-integrated data, data that violates business rules, Data without a generalized formatting, incorrectly punctuating
Legacy systems
older information systems
_____________ develop requirements, budgets, and schedules for their firm's information technology projects. They coordinate such projects from development through implementation, working with their organization's IT workers, as well as clients, vendors, and consultants.
project managers
Public Cloud
promotes massive, global, and industrywide applications offered to the general public
A website or app that is scaled to be viewed from a computer, tablet, or smartphone is said to be_________.
responsive
Data mart
small-scale data warehouses that support a single function or one department
FitBit was able to gain a competitive advantage over other wearables due to its __________.
smartphone app
Market conditions and technological innovations leading to On-Demand services include all the following except:
smartphone-connected consumers
Master data is
the term used to describe business-critical information on customers, products and services, vendors, locations, employees, and other things needed for operations and business transactions
Data Silos
trapping information in stand alone data stores not accessible by other information systems
Because a company's success depends on the efficiency of its business processes, even small improvements in key processes can have a significant payoff.
true
Cloud computing eliminates the need to invest in hardware up front, so companies can develop and deploy applications faster.
true
Customer experience is about building the digital infrastructure that allows customers to do whatever they want to do, through whatever channels they choose to do it.
true
Enterprises use real-time data from tweets and sensors to gain insight into their customers' interests and preference.
true
Having a competitive edge means possessing an advantage over your competition.
true
In the simplest terms, a process consists of activities that convert inputs into outputs by doing work.
true
Machine-generated data and social media texts are examples of big data
true
With rare exceptions, every business initiative depends on the mix of IT, knowledge of its potential, the requirements for success, and, equally important, its limitations.
true