MIS Test 1

Client/server

Distributed databases use ___________ configuration to process information requests.

procedures

Documentation containing directions on how to use the other components of an IS

False

Electronic document management focuses on archiving records to help an organization avoid penalties imposed by regulators, auditors, and other governing bodies.

ERMS can help business by

Enabling the company to access and use the content contained in documents Cutting labor costs by automating business processes Reducing the time and effort required to locate info the business needs to support decision-making Improving the security of content, thereby reducing the risk of intellectual property theft Minimizing the costs associated with printing, storing, and searching for content.

Database Technologies: Databases

-Collections of data sets or records stored in a systematic way -Stores data generated by business apps, sensors, operations, and transaction-processing systems (TPS) -The data in databases are extremely volatile -Medium and large enterprises typically have many databases of various types

The goals of effective data management include

-mitigating the risk and costs of complying with regulations -ensuring legal requirements are met -safeguarding data security -Maintaining accuracy of data and availability -Certifying consistency in data that come from or go to multiple locations -Ensuring that data conform to organizational best practices for access, storage, backup, and disposal

Bit

0 or 1

Infrastructure as a Service (IaaS)

Hardware and software that power computing resources, like EC2 & S3 (Amazon Web Services)

How many times a day does the average American check their smartphone?

46

network

A combination of lines, wires, and physical devices connected to each other to create a telecommunications network. In computer networks, networked computing devices exchange data with each other using a data link

Online Analytical Processing (OLAP)

A means of organizing large business databases Divided into or or more cubes that fit the way the business is constructed

cloud service agreements (CSAs)

A negotiated agreement between a company and service provider that can be a legally binding contract or an informal contract.

Software

A set of machine-readable instructions (code)that makes up a computer application that directs a computer's processor to perform specific operations.

Principle of 90/90 Data Use

According to the ________, a majority of data is seldom accessed after a 3-month period.

data warehouse

After data are extracted from a database and processed to standardize their format, they are then loaded into a ________ and ready for analysis.

Software-Defined Data Center SDDC

An SDDC facilitates the integration of the various infrastructure silos within organizations.

Synchronization

An accurate and consistent view of data throughout the enterprise is needed so one can make informed, actionable decisions that support the business strategy. A function performed by a DBMS to integrate, match, or link data from disparate sources is data _____________.

people

Any person involved in using an IS. Examples include programmers, operators help desk, and end-users.

Hardware

Any physical device used in a computerized IS.

False

Benefits of data management include greater compliance and less security.

True

Blockchains store data in tables consisting of columns and rows, similar to the format of a spreadsheet.

True

Cloud data warehouses (CDWs) make data collection easy and unlike traditional data warehouses, they enable rapid analytics and unlock the advantages of having a cloud-based data repository.

Record

Collection of related fields (row)

File (Data Set)

Collection of related records (contract list)

Disruptive IT

Come to market with a set of performance attributes not initially valued by existing customers. Performance attributes that customers do value improve to the point where the new tech invades the established market.

True

Companies need to be prepared to respond to an audit, federal investigation, lawsuit, or any other legal action against them.

All of the following are examples of the influence of social, mobile, and cloud technologies except ________.

Consumers are less likely to trust tweets from ordinary people than recommendations made by celebrity endorsements.

Forrester research repeatedly confirms there is a strong relationship between the quality of a firm's ________, which in turn increases revenue.

Customer experience and loyalty

Data Centers and Cloud Computing

Data Centers and Cloud Computing are types of IT infrastructures or computing systems.

Information Deficiencies

Data Silos Lost or bypassed data Poorly designed interfaces Non-standardized data formats Cannot hit moving targets

Data as a Service (DaaS)

Data shared among clouds, systems, apps, regardless the data source or storage location

OLAP and Decision support

Data warehouses and data marts are optimized for:

Input

Data, information, knowledge, instructions

True

Databases store data generated by business apps, sensors, operations, and transaction-processing systems (TPS).

customer experience

Describes the cumulative impact of multiple interactions over the course of a customer's contact with an organization

Online Transaction Processing (OLTP)

Designed to manage transaction data, which are volatile & break down complex information into simpler data tables to strike a balance between transaction-processing efficiency and query efficiency. Cannot be optimized for data mining

Matt is using his own tablet for work purposes, which is an example of a trend called _____________.

IT consumerization

A top concern of well-established corporations, global financial institutions, born-on-the-Web retailers, and government agencies is how to design their digital business models in order to do all of the following, except:

Implement cloud computing

Liabilities

Improperly managed or destroyed business records become ________.

Benefits of information management

Improves decision quality Improves the accuracy and reliability of management predictions Reduces the risk of noncompliance Reduces time and cost

True

Incorrect and outdated values, missing data, and inconsistent data formats can cause lost customers, sales, and revenue; misallocation of resources; and flawed pricing strategies.

Sustaining

Innovation which sustains an existing product, market and value network

Building blocks of a Computer

Input, Processing, Output

What are the basic components of business processes?

Inputs, activities, and deliverables

master data management (MDM)

Integrates data from various sources or enterprise applications to create a more complete (unified) view of a customer, product, or other entity.

Electronic Records Management Systems (ERMS)

Is the technology tool used to electronically manage the creation and maintenance of records within classification schemes, apply retention and disposal schedules, and control access and use

False

Making business data consistent, trusted, and accessible across the enterprise is a critical first step in customer-centric business models.

True

Master data entities are the main entities of a company, such as customers, products, suppliers, employees, and assets.

True

Online transaction processing (OLTP) systems are designed to manage transaction data, which are volatile.

Data Marts

Organizations that cannot afford the cost of a data warehouse but want the benefits of online analytic processing invest in ___________.

Data Management

Oversees the end-to-end lifecycle of data from creation and initial storage to the time when it becomes obsolete and is deleted.

processing (computer)

Processing (data) Creating (information)

Processing

Programs, equipments, storage

Key performance indicators (KPIs)

Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance.

Data

Raw or unorganized facts and figures (such as invoices, orders, payments, customer details, product numbers, product prices) that describe conditions, ideas, or objects.

Output

Reports, graphics, calculations

Which if the following is not an example of how the Internet of Things is being used by businesses?

Sensors on packages of cereal, pasta, soup or other food products made for children that allow companies to determine young consumer's satisfaction with the nutritional value of the product.

Declarative Language

Simplifies data access by requiring that users only specify what data they want to access without defining how they will be achieved.

SMAC

Social, Mobile, Analytics, Cloud

Output (computer)

Storing Distributing Information

Innovation

Sustaining Disruptive

data integrity/ IT security

The benefits of centralized database configuration include better ___________ and ____________.

IT architecture

The blueprint for translating business strategy into a plan for IS

transmission delay when users are geo-dispersed

The primary disadvantage of centralized database systems is ________.

Diminishing Data Value

The principle of ________ explains why most organizations cannot operate at peak performance with blind spots (lack of data availability) of 30 days or longer. Global financial services institutions rely on near-real-time data for peak performance.

Electronic document management system

This system is used most often with the hybrid records, and encompasses a wide variety of technologies including turning scanned records int a digital format.

Platform as a Service (PaaS)

Tools and services making coding and deployment faster and more efficient, like Google App Engine

IoT combined with big data analytics can help manufacturers improve the efficiency of their machinery and minimize energy consumption, which often is the manufacturing industry's second-biggest expense.

True

True

Volatile refers to data that change frequently.

Data in an ADW is constantly updated, providing more current data than a traditional data warehouse

What is the key advantage of an active data warehouse compared to a traditional data warehouse?

Databases

Which of the following data management technologies store data that are generated by business apps, sensors, and operations?

Data ownership problem

Which of the following is not a cost of poor quality or dirty data?

EDWs

Which of these are data warehouses that integrate data from many different databases across an entire enterprise?

Active Data Warehouse (ADW)

Which of these is the technical ability to capture transactions when they change and integrate them into the warehouse along with maintaining bath or scheduled cycle refreshes?

Database

Which of these refers to a collection of data sets or records stored in a systematic way?

Data Lake

______ is a single store of structured, semi-structured, and unstructured enterprise data stored in its natural format.

Relational

________ data model is an approach to managing data using a structure and language that involves the use of data tables to collect groups of elements into relations.

Electronic Content

________ is a collection of documents, records, and unstructured data available as a broad range of digital assets, such as audio, video, flash, multimedia files, and so on.

Data Structure

________ is a specialized format for organizing and storing data.

Electronic Record

________ is any document that has been made final and is no longer meant to be altered.

Electronic Document

________ is any paper, electronic form, file, email, fax, contract, lease, and so on actively being worked on.

senior management

________ must ensure that their companies comply with legal and regulatory duties by managing electronic records.

Extract, Transform, and Load (ETL)

________ processes move data from databases into data warehouses or data marts, where the data are available for access, reports, and analysis.

Master data

___________ describe business-critical information on customers, products and services, vendors, locations, employees, and other things needed for operations and business transactions.

master data management

___________ integrates data from various sources or enterprise applications to create a more complete (unified) view of a customer, product, or other entity.

Data Entity

___________ is anything real or abstract about which a company wants to collect and store data.

data governance

___________ is the overall management of the availability, usability, integrity, and security of data used in an enterprise.

Electronic records management

______________ systems is the technology tool used to electronically manage the creation and maintenance of records within classification schemes, apply retention and disposal schedules, and control access and use.

The cloud

a general term for infrastructure that uses the internet and private networks to access, share, and deliver computing resources

Byte

a group of 8 bits

data warehouse is

a place where databases are stored so that they are available when needed

Computer

a programmable electronic device designed to accept data, perform prescribed mathematical and logical operations at high speed, display the results of these operations.

________ means being able to respond quickly in order to take advantage of opportunities faster or better than competitors.

agility

Knowledge

applies understanding, experience, accumulated learning, and expertise to current problem

The goal of _________ is to eliminate unnecessary non-value added processes, then to simplify and automate the remaining processes to reduce cycle time, labor, and costs.

business process reengineering

Examples of _____________ that can be facilitated by digital technologies are credit approval, opening a new account, order fulfillment, and shipping a product.

business processes

Data center

can also refer to the building or facility that houses the servers and equipment

Input of computer

collecting (data)

Database

collection of related data that can be stored in a central location or in multiple locations

Information systems

collects, processes, stores, analyzes, and disseminates information for a specific purpose

data governance is

controls enterprise data through formal policies and procedures

____are data visualizations that display the current status of key performance indicators in easy-to-understand formats

dashboards

The field of ________ involves managing and analyzing massive sets of data for purposes such as target marketing, trend analysis, and the creation of individually tailored products and services.

data science

Software as a Service (SaaS)

delivers applications over the cloud using a pay-per-use revenue model

Private cloud

delivers cloud computing services over the internet or a private internal network to only select users instead of the general public

Data Virtualization

describes technologies that allow users to see or visualize data to transform information into a business perspective

Data stored on mobiles are at reduced risk compared to desktops.

false

Data visualization refers to the use of statistics to find meaningful insight in the data, or better understand the data.

false

Digital business models refer to a set of capabilities enabled when physical things are connected to the Internet via sensors.

false

Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-time data via satellite or optics.

false

________ means having the ability to quickly integrate new business functions or to easily reconfigure software or apps.

flexibility

Volatile data changes___

frequently

Benefits of data management include

greater compliance higher security less legal liability Improved sales and marketing strategies better product classification improved data governance to reduce risk

IT architectures

guide the process of planning, acquiring, building, modifying, and interfacing with deployed IT resources in a single department within an organization.

information management

guides the- Acquisition, Custodianship, Distribution of corporate data Involves the management of- Data systems, technology, processes, corporate strategy

Storage

hardrive, Server, USB

Components of an Information System

hardware, software, people, procedures, network, Data

Field

holds a single fact or attribute of an entity (column)

IPOS

input, processing, output, storage

IT infrastructure

inventory of the physical IT devices that an organization owns and operates

Electronic content

is a collection of documents, records, and unstructured data available as a broad range of digital assets, such as audio, video, flash, multimedia files, and so on

Wisdom

is a collection of values, ethics, moral codes, and prior experiences that form an evaluated understanding or commonsense judgement.

business model

is a company's core strategy for making a profit

sharing economy

is an economic system in which goods or services are shared between private individuals, either free or for a fee, typically arranged through an online company or organization.

Structured Query Language (SQL)

is an example of declarative language

Electronic document

is any paper, electronic form

information

is data that have been processed, organized, or put into context with meaning and value to the recipient

Digital business model

is defined by how a business makes money via digital technology.

on-demand Economy

is the economic activity created by technology companies that fulfill consumer demand through the immediate provisioning of products and services.

Electronic Management

is the electronic storage, maintenance and tracking of electronic documents and electronic images of paper-based information

Data analytics

is the process of examining data sets to draw conclusions about the information they contain, usually with the aid of specialized information systems.

dirty data

misleading data, duplicate data, incorrect data, inaccurate data, non-integrated data, data that violates business rules, Data without a generalized formatting, incorrectly punctuating

Legacy systems

older information systems

_____________ develop requirements, budgets, and schedules for their firm's information technology projects. They coordinate such projects from development through implementation, working with their organization's IT workers, as well as clients, vendors, and consultants.

project managers

Public Cloud

promotes massive, global, and industrywide applications offered to the general public

A website or app that is scaled to be viewed from a computer, tablet, or smartphone is said to be_________.

responsive

Data mart

small-scale data warehouses that support a single function or one department

FitBit was able to gain a competitive advantage over other wearables due to its __________.

smartphone app

Market conditions and technological innovations leading to On-Demand services include all the following except:

smartphone-connected consumers

Master data is

the term used to describe business-critical information on customers, products and services, vendors, locations, employees, and other things needed for operations and business transactions

Data Silos

trapping information in stand alone data stores not accessible by other information systems

Because a company's success depends on the efficiency of its business processes, even small improvements in key processes can have a significant payoff.

true

Cloud computing eliminates the need to invest in hardware up front, so companies can develop and deploy applications faster.

true

Customer experience is about building the digital infrastructure that allows customers to do whatever they want to do, through whatever channels they choose to do it.

true

Enterprises use real-time data from tweets and sensors to gain insight into their customers' interests and preference.

true

Having a competitive edge means possessing an advantage over your competition.

true

In the simplest terms, a process consists of activities that convert inputs into outputs by doing work.

true

Machine-generated data and social media texts are examples of big data

true

With rare exceptions, every business initiative depends on the mix of IT, knowledge of its potential, the requirements for success, and, equally important, its limitations.

true