mngm principles ch.13

GE operates in over 140 countries and employes over 300,000 people. They strive to ensure their employees reflect the local communities they serve. GE's structure helps to

increase their understanding of the marketplace

When a work group accepts ideas from all of its diverse employees, it is engaging in ______

pluralism

1. "Why don't women have the mechanical skills to take care of their own cars?" 2. "I think the people in France have it right. Women here don't wear burqas, so if Muslim women are going to move here, they shouldn't wear burqas either." 3. "I don't know what to do. Last week my boss, Amy, told me that I couldn't go on the company ski trip because I was too fat. Can you believe that?"

1. stereotype 2. ethnocentrism 3. discrimination

If Mitchell Gold reached out to a female employee to help her learn how to get ahead in the organization, Mitchell would be acting as:

A mentor

Which of the following ways of thinking are associated with stereotyping? Check all that apply.

Assigns negative traits to members of a group; Based on false assumptions without any real evidence; Assumes that all members of a group have the same characteristics

L'Oréal USA utilizes its diverse workforce to help develop new products such as makeup for non-Caucasian women and their True Texture line of hair care products for women of color.

Better use of employee talent

Two years ago, you created GoForLess, a new app that shows people the cheapest way to travel by bus, train, or air between two cities. Turns out that your app was a big success, and now you've made enough money to hire some additional employees. You're trying to figure out what your new employees should do. What kinds of jobs should they have? How should they work together? How should they work with you? How can you give your employees enough freedom to be innovative, while maintaining enough control over their work to be sure that GoForLess will stay true to its overall goals?You start by thinking about specialization. To what extent do your new employees need to have broad job responsibilities versus narrow job responsibilities? You know that to build a good app, you need to have people who have infrastructure automation, community building, programming, copywriting, data visualization, user experience, business, innovation, analysis, design, testing, and domain knowledge skills.

I want my employees to have broad job responsibilities. I'll hire a small group of employees next year that have multiple skills, and ask them to work on anything that will help the company meet its goals.

Which of the following is NOT a dividend of diversity? Check all that apply.

Improved leadership focus; Improved consensus among team members

In thinking of the diversity challenges that managers face globally, which of the following could explain why the Labor Ministry's program failed? Check all that apply.

Over 60 percent of Japanese women leave work after their first child is born, often to avoid maternity harassment at work; Japan still practices lifetime employment and age-based promotion

Which of the following are effective ways to expand recruitment efforts and reach out to underrepresented groups? Check all that apply.

Reaching out to underrepresented groups; Rewarding managers who hire diverse employees; Having diverse recruiting and hiring managers

For managers, this model emphasizes:

Recognizing and celebrating each employee's individuality, regardless of the source of the differences

The difference between sponsors and mentors is:

Sponsors actively advocate for the people they are supporting, mentors just offer more passive support

Which of the following are NOT steps organizations should take to prevent the first rung problem? Check all that apply.

Start women in staff positions; Implement contests to see who gets promoted

When Mitchell Gold was told that he shouldn't bring his partner to a dinner that other spouses would attend, he was experiencing

discrimination

You are mentoring a new female manager who has read Sheryl Sandberg's book Lean In. What advice to women should you be prepared to discuss with your mentee?

Women should seize opportunities to shine and insist on being recognized for their successes rather than wait and hope to be rewarded.

Research shows that companies who have a diverse executive team do _______ financially than companies whose executive teams are made up of only men.

better

Five years go by, and now you've hired 30 additional employees.

centralized

As a result of their efforts to encourage diversity, Mitchell Gold and Bob Williams can expect to see all of the following in their company except:

Increased Turnover

As the hiring director, which of the following are effective in removing bias from the recruiting, interviewing, and hiring process? Check all that apply.

Make department managers aware that unconscious bias exists; Final hiring decisions should be made by a hiring committee consisting of three or more department managers

Ranked #5 on the 2015 "Best Places for Women & Diverse Managers to Work" by DiversityMBA, Nielsen created a Diverse Leadership Network. In an effort to enhance career development, employees participate in executive-led workshops, web-based training, and are mentored by a senior leader in the organization. Which of the following reasons could explain why this is a successful program? Check all that apply.

Mentoring gives minorities and women inside information on the norms and expectations of the organization; Employee mentoring programs show new and junior employees that the company cares about their future with the organization

Managers today are finding that diverse employees:

Need to be managed in a way that allows them to express their unique talents

Which of the following is likely to be an example of unconscious bias? Check all that apply.

Not responding to an email inquiring about an apartment rental from someone with a stereotypically Black name.; Not selecting a résumé with a stereotypically Black name.

Women are typically given lower level or staff jobs at the beginning of their careers. This _________ issue prompts problems with job equality for the rest of their worklife.

first rung

Which of the following organizational designs is most likely to help in this situation?

functional (wrong) the answer was supposed to be Matrix

This diagram shows the ______model of diversity. This model defines diversity in a _______ way.

inclusive; broad