MNGT 482: Final
Which of the following departments was established in 1913 and has been given additional powers to protect consumers over the years, including in the area of online privacy? a. The Federal Trade Commission b. The Consumer Product Safety Commission c. The Food and Drug Administration d. The Department of Justice (Anti-Trust Division)
a. The Federal Trade Commission
The view that it's in the company's self interest in the long term to provide value to its customers, to help its employees grow, and to behave responsibly as a global corporate citizen is called: a. an enlightened self-interest b. a shared view of CSR c. a classical view of CSR d. an iron law of responsibility
a. an enlightened self-interest
Most corporate boards perform their work through ______ with the most important one being: a. committees, audit b. committees, compensation c. general sessions, nominating d. general sessions, executive
a. committees, audits
The concept of corporate social responsibility (CSR) has evolved from which of the following? a. corporate stewardship b. corporate social responsiveness c. corporate/business ethics d. corporate/global citizenship e. all of the above
a. corporate stewardship
Scanning to acquire environmental intelligence should focus on which of the following? a. eight strategic radar screens b. six management templates c. eight process improvement models d. four ethical views
a. eight strategic radar screens
The objective of source reduction is to: a. reduce pollution at the source, rather than treat and dispose of waste at the end of the pipe b. a cooperative effort to treat the waste at a common site to reduce the costs of waste management c. to treat the waste at the plant itself, rather than at a common site. d. all of the above e. only a and b are correct
a. reduce pollution at the source, rather than treat and dispose of waste at the end of the pipe
Consumers have become more dependent on business for product quality because? a. the complexity of products makes choices complicated for consumers b. competition has forced manufacturers to market lower-quality goods c. all of the above
a. the complexity of products makes choices complicated for consumers
Utilitarian reasoning primarily considers which of the following? a. the end result of an action b. the rights of the unprotected c. the distribution of benefits d. all of the above
a. the end result of an action
70 percent of the cancer risk from air pollution is due to diesel exhaust from trucks, farm and construction equipment, marine vessels, and electric generators with people working in jobs that use diesel equipment are particularly at risk a. true b. false
a. true
According to a recent study reported in the textbook, 94% of Fortune 250 companies in the U.S had a department of corporate citizenship or a similar name a. true b. false
a. true
According to survey of senior executives by KPMG and the Economist Intelligence Unit, most big companies are increasingly addressing sustainability issues and seeing them as a source of innovation and growth a. true b. false
a. true
According to system theory, businesses are embedded in a broader social structure with which they constantly interact a. true b. false
a. true
Compliance-based and integrity based ethics programs are two approaches to provide ethical awareness and directions to managers and employees a. true b. false
a. true
Corporate citizenship does not rely on the generosity of a firm's senior management or their awareness of their role as trustees of the public's interest a. true b. false
a. true
Environmental intelligence is the acquisition of information gained from analyzing multiple environments affecting organizations a. true b. false
a. true
Polygraph testing has been replaced by written psychological tests. a. true b. false
a. true
The amount of land and water a human population needs to produce the resources it consumes and to absorb its wastes, given prevailing technology is called the ecological footprint a. true b. false
a. true
The consumer's right to privacy assures that information disclosed in the course of a commercial transaction is not shared with others unless authorized a. true b. false
a. true
The issue of water tainted with lead in Flint, Michigan becomes "ripe" when the society's expectations are high and the issue relevance to the business is high a. true b. false
a. true
Two types of stockholders are individual and institutional investors with the latter holding almost twice the value of individual holdings as of 2010 a. true b. false
a. true
Understanding the government's authority and its relationship with business is essential for managers in developing their strategies and achieving their organization's goals a. true b. false
a. true
Which of the following is the fastest growing segment of the clean economy? a. wind and solar energy b. mass transit c. wastewater treatment d. all of the above
a. wind and solar energy
Can individual companies be at more than one stage of corporate citizenship at once? a. yes b. no
a. yes
The fact that revenues of some large corporates are about equal to the entire economic output of some countries reflects that magnitude of: a. corporate responsibility b. corporate power
b. corporate power
Workers who are unionized have more __________ power as a stakeholder than those who are non-unionized a. voting power b. economic power c. political power d. legal power e. informational power
b. economic power
The creation of an ethics policy by itself is not sufficient and must be followed up with which of the following to ensure that the policy's provisions actually influence day to day company activities? a. staffing an ethics and compliance officer b. employee ethics training c. ethics audits d. all of the above
b. employee ethics training
When Home Depot announced that it would sell only environmentally certified wood products, this was an example of a company at which stage of corporate citizenship? a. elementary b. engaged c. innovative d. integrated e. transforming
b. engaged
Stockholders and stakeholders are interchangeable a. true b. false
b. false
The relationship between government and business can range from one of cooperation to one of conflict with various stages in between. A cooperative relationship on one issue also guarantees cooperation on another issue. a. true b. false
b. false
McDonald's being aware of the animal cruelty issue is an example of which step in the public issue management process? a. analyze the issue b. identify the issue c. generage options d. take actions e. evaluate results
b. identify the issue
Which of the following statements is true about the organization Consumer Reports? a. it is supported by the Federal Government (receives funding) b. it conducts tests on consumer products/services and publishes results in its magazine c. it's involved in promoting the interest of buyers and sellers d. all of the above
b. it conducts tests on consumer products/services and publishes results in its magazine
The Latin phrase, caveat emptor, means: a. let the seller beware b. let the buyer beware c. let the government beware d. all of the above
b. let the buyer beware
Hewlett-Packard has designed its laser printer ink cartridges so they can be refurbished and reused, and provides mailing labels for customers to return them free of charge. This is an example of the company being in which stage of environmental responsibility? a. pollution prevention b. product stewardship c. clean technology
b. product stewardship
Which of the following is an argument against corporate social responsibility? a. creates an imbalance between corporate power and its economic responsibility b. requires skills businesses may lack c. a majority of stockholders are against it d. all of the above
b. requires skills business may lack
The Sarbanes-Oxley Act makes it illegal for employers to: a. sue federal contractors for fraud b. retaliate against whistle-blowers who report information that could have an impact on the value of a company's shares c. not consider for employment employees who have a prior record of accounting fraud d. all of the above
b. retaliate against whistle-blowers who report information that could have an impact on the value of a company's shares
Which of the following statements is true? a. the cost of economic regulation has grown faster than the cost of social regulation b. the cost of social regulation has grown faster than the cost of economic regulation c. the cost of economic regulation has grown as fast as the cost of social regulation
b. the cost of social regulation has grown faster than the cost of economic regulation
The argument that stakeholder management is more effective as a corporate strategy reflects which of the following arguments to support stakeholder theory? a. the descriptive argument b. the instrumental argument the normative argument d. fiduciary argument e. all of the above
b. the instrumental argument
Which of the following is true about justice reasoning? a. the reasoner considers who pays the cost and who receives the benefits b. the reasoner seeks a fair distribution to all affected c. the reasoner relies upon some accepted rule or standard d. all of the above
b. the reasoner seeks a fair distribution to all affected
The federal law that sets minimum standards for various contaminants in both public water systems and aquifers that supply drinking water wells is: a. The Water Pollution Control Act b. The Clean Water Act c. The Safe Drinking Water Act d. The Hydraulic Fracturing Act
c. The Safe Drinking Water Act
Which of the following is an example of economic regulation? a. regulation of derivative trading b. antitrust laws c. all of the above
c. all of the above
Sustainable development: a. meets the needs of the present while avoiding future generations' ability to meet their own needs b. give precedence to environmental over economic consideration c. balances economic progress and environmental protection d. give precedence to present needs over future needs
c. balances economic progress and environmental protection
Failure to understand the beliefs and expectations of stakeholders: a. causes a company's profits to increase in the short run b. causes a company's profits to decrease in the short run c. causes the performance-expectations gap to grow larger d. increases the change of a corporate buy-out
c. causes the performance-expectations gap to grow larger
An important mechanism for aligning the interests of the corporation and its stockholders with those of its top managers is: a. stockholder resolution b. agency c. executive compensation d. all of the above e. only a and b are correct
c. executive compensation
Public policy is a plan of action undertaken by? a. political lobbyists b. business advocacy groups c. government officials d. businesses acting in the public interest
c. government officials
Privacy rights seek to protect the employees' private lives from a. competitors' actions b. workplace violence c. intrusive business actions d. pressure to unionize e. all of the above
c. instrusive business actions
Proctor & Gamble's study of is Tide detergent showed that the greatest impact occurred in the home - where consumers washed their clothes in hot water. The company reformulated Tide as a cold-water only detergent as a result of a. its industrial ecology b. its carbon neutrality commitment c. its life cycle analysis d. all of the above
c. its life cycle analysis
Which component of an organizational ethical climate focuses on personal morality and parallels the post conventional level of moral development? a. egoism b. benevolence c. principle
c. principle
Corporations working collaboratively with other businesses and concerned persons/organizations is an example of: a. stakeholder motivation b. organizational capacity c. stakeholder network d. stakeholder goal
c. stakeholder network
Which of the following is a primary objective of stock ownership? a. to achieve social objectives b. to achieve ethical objectives c. to make money d. take control of the company in a hostile takeover bid e. all of the above
c. to make money
Which of the following companies is being the most socially responsible? a. a company halting its production of toxic gases after it discovered that consumers objected to this practice and threatened legal action b. a company trying to maximize its profits and then contributing to an environmental protection fund c. a company changing its product design to comply with regulatory mandates d. a company trying its best to operate in ways that helps local students get education and jobs
d. a company trying its best to operate in ways that helps local students get education and jobs
A reason for an increase in employee monitoring includes: a. to avoid lawsuits in case employees act inappropriately b. to achieve greater efficiency at work c. to make sure employees do not disclose confidential information d. all of the above e. only a and b are correct
d. all of the above
Managers will notice and respond to an issue raised by a stakeholder if a stakeholder possesses which of the following? a. power b. legitimacy c. urgency d. salience e. all of the above
d. all of the above
New Zealand's traceable permit program for carbon emissions is an example of: a. businesses being allowed to buy and sell the right to pollute b. the shift from the command and control environmental regulation to market-based mechanism c. cap and trade approach d. all of the above e. only a and b are correct
d. all of the above
The core components upon which a company's ethical performance depends includes: a. the values and virtues of the managers b. the personal character of the managers and employees c. the traditions attitudes, and business practices built into a company's culture d. all of the above
d. all of the above
Which of the following examples best illustrate an ethics issue based on cross cultural contradictions? a. marketing a pesticide abroad that has been banned in the U.S. b. manufacturing and marketing lead-paint that has been banned in the U.S c. hiring children age 16 and under to work in overseas manufacturing plants d. all of the above e. only a and b are correct
d. all of the above
Which of the following is an argument favoring employee drug testing? a. it improves employee productivity b. it decreases employee theft and absenteeism c. it promotes safety in the workplace d. all of the above
d. all of the above
Which of the following is an example of fulfilling social objectives through stock ownership? a. selling stock of companies that did business in South Africa when it has a policy of racial discrimination b. divesting from Chinese companies that made products using forces labor c. not investing in Burmese companies that had been accused of human rights abuses d. all of the above
d. all of the above
Which of the following is on way that corporations can organize internally to respond and interact with stakeholders? a. department of public affairs b. department of investor relations c. department of human resources d. all of the above
d. all of the above
Which of the following is true regarding the government's role and power? a. to create and enforce the laws that balance the relationship between business and society b. grant or refuse permission for business activity including multinational companies c. to precent failure of banks, stimulate job creation, and promote lending d. all of the above
d. all of the above
Which of the following is/are right(s) of consumers? a. the right to safety b. the right to be heard c. the right to be informed d. all of the above e. only a and b are correct
d. all of the above
Which of the following makes sustainable development more difficult? a. population growth b. industrialization of developing countries c. income inequality d. all of the above
d. all of the above
Which of the following statements is true regarding ethics and the law? a. laws cannot always define proper action b. ethical principles are broader than laws c. sometimes businesses or industries preempt legislation and voluntarily adopt ethically based practices d. all of the above
d. all of the above
Which of the following statements is true? a. there has been a steep increase in corporate social reporting in recent years b. U.S. firms have more slowly accepted the triple bottom line compared to European firms c. an emerging approach to auditing is crowd-sourcing d. all of the above
d. all of the above
Why should business be ethical? a. most people want to act in ways that are consistent with their own sense of right and wrong b. ethical behavior protects business firms from abuse by unethical employees and competitors c. society's stakeholder's expect it from business d. all of the above
d. all of the above
Why would businesses seek to discourage government regulation through acts of corporate social responsibility? a. regulations add economic cost b. power should be as decentralized as possible in a democratic society c. freedom from regulation provides businesses with more freedom in their decision making d. all of the above
d. all of the above
Which of the following is an example of market, external stakeholders? a. government agencies b. competitors c. business associations (employer professional groups) d. customers e. all of the above
d. customers
Companies that adopt triple bottom line measures are at which stage of corporate citizenship? a. elementary b. engaged c. innovative d. integrated e. transforming
d. integrated
Firms that actively engage with stakeholders in an ongoing relationship to address and resolve a public issue are at what stage of the business-stakeholder relationship? a. reactive b. inactive c. proactive d. interactive
d. interactive
Which of the following global environmental issues is/are discussed in the text? a. ozone depletion b. climate change c. biodiversity d. threats to marine ecosystems e. all of the above
e. all of the above
Which of the following is a principle of good corporate governance? a. select outside directors to fill most positions b. align director compensation with corporate performance c. evaluate board's own performance on a regular basis d. appoint an undefended chairman of the board e. all of the above
e. all of the above
Employees in the United States have a legal right to: a. unionize and bargain collectively b. safe and healthful workplace c. employment (a secure job) d. all of the above e. only a and b are correct
e. only a and b are correct
Mature adults typically base their ethical reasoning on broad principles and relationships such as: a. human rights and constitutional guarantees of human dignity b. universal principles of justice c. customs and traditions shown by their peers d. all of the above e. only a and b are correct
e. only a and b are correct
The core idea(s) of sustainable development is (are): a. economic development must be accomplished sustainably b. poverty is an underlying cause of environmental degradation c. affluence is an underlying cause of environmental digression d. all of the above e. only a and b are correct
e. only a and b are correct
