mngt chp. 9

Under behavioral approaches to leadership, leaders may utilize autocratic, democratic, or laissez-faire decision making. Which of the following statements is true about autocratic decision making? A. The leader makes decisions without much input from employees. B. Employees experience high levels of conflict, resulting from a lack of clear guidance. C. It is most appropriate for small groups of highly qualified and experienced employees. D. Employees tend to be satisfied, but decision quality or employee productivity may be poor.

A

Under contingency approaches to leadership, Blanchard & Hersey's situational leadership model states that the leadership style to be used should be based on situational factors. When employees' competence and commitment are both low, a __________ style is often most appropriate. A. coaching B. delegating C. supporting D. directing

A

Under behavioral approaches to leadership, employee satisfaction tends to be higher when leaders are __________. A. aggressive B. people-oriented C. task-oriented D. neurotic

B.

Under contemporary approaches to leadership, __________ lead employees by aligning employee goals with the leader's goals and the organization's goals. A. laissez-faire leaders B. transformational leaders C. transactional leaders D. charismatic leaders

B.

Under contemporary approaches to leadership, which of the follow is not true about authentic leaders? A. They are sincere in their actions and regularly perform ethics checks on themselves. B. They are gifted at portraying themselves as the style of leader that their followers desire. C. They are introspective, reflecting on their experiences and values. D. They are self-aware and possess high levels of personal integrity

B.

Which of the following contingency approaches to leadership is described by the following? A leader's main job is to make sure that employees' efforts will lead to high performance, their high performance will be rewarded, and the rewards they receive are valuable to them. A. Fiedler's contingency theory (least preferred coworker). B. Path-goal theory (expectancy theory). C. Vroom & Yetton's normative decision model (decision tree). D. Laissez-faire decision making (minimal involvement).

B.

Under behavioral approaches to leadership, productivity tends to be higher when leaders are __________. A. neurotic B. easy-going C. task-oriented D. people-oriented

C

Under contingency approaches to leadership, directive leadership is thought to be most effective in which of the following situations? A. Employees are professionals with extensive job-specific knowledge and experience. B. Employees have role clarity. C. Employees experience ambiguity on the job. D. Employees are performing boring, routine, and highly-structured tasks.

C

Under trait approaches to leadership, the traits of intelligence, extraversion, conscientiousness, openness to experience, self-esteem, and integrity are __________. A. possessed by every effective leader B. abilities that you can learn C. things you either have or don't have D. unnecessary as long as you are in a formal position of authority

C

Under contemporary approaches to leadership, the primary mission of __________ is to develop employees and help them reach their goals. A. democratic leaders B. transactional leaders C. servant leaders D. task-oriented leaders

C.

Under contingency approaches to leadership, Blanchard & Hersey's situational leadership model states that the leadership style to be used should be based on situational factors. When employees' competence and commitment are both high, a __________ style is often most appropriate. A. supporting B. coaching C. delegating D. directing

C.

Under contingency approaches to leadership, path-goal theory is derived from the expectancy theory of motivation. The leadership style where employees are involved in the making of important decisions is __________. A. supportive leadership B. directive leadership C. participative leadership D. achievement-oriented leadership

C.

What leadership approach focuses on the notion that the most effective leaders are those who are self-aware and not afraid to be themselves? A. Realistic B. Transformational C. Servant D. Authentic

D.

Democratic

Employees participate in making the decision

Autocratic

Leaders make the decision alone without necessarily involving employees in the decision-making process

__________ may be defined as the act of influencing others to work toward a common goal.

Leadership

Lassiez-Faire

Leave employees alone to make the decision; provide minimum guidance & involvement in the decision

Of the two broad categories of leader behaviors, _________ behaviors involve structuring the roles of followers, providing guidance, and serving as directives given to employees to get things done. _________ behaviors include showing concern for employee feelings, listening to concerns, and treating followers with respect.

Task-oriented people-oriented

True or false: A key limitation of the trait approaches to identifying leaders is that it ignores the situation in which leadership occurs.

True

Beyond having a high IQ, effective leaders also tend to have high ____________ __________ which means they demonstrate a high level of self-awareness, motivation, empathy, and social skills.

emotional intelligence