MNGT exam

________ refers to the degree of control employees have over their work.

Job depth

Suggestion boxes are a good idea, but if they are used, ________.

managers should explain why suggestions are feasible or not

Brianne has been coming in late and producing less recently, obviously dissatisfied with her job. Her supervisor would like to know how to deal with these behaviors so they don't spread to other employees. His wisest course of action would be to ________.

discover the source of her dissatisfaction

Andrew has been tracking how many positions he has to fill, and how many times he fills the same position. He is concerned that so many people are leaving his organization. Andrew is concerned about

turnover

Alex was classified as an achievement-oriented leader by his team. Which one of the following would describe Alex's leadership style best?

He sets challenging goals and expects subordinates to perform at their highest level.

Which one of the following is true about managing cross-cultural motivational challenges?

Most current motivation theories were developed in the United States by Americans and about Americans.

When Alan was promoted to the head of the sales team at Mac Software Inc., he chose three of his closest friends in the team to form the core sales group with him. Which one of the following predictions would be consistent with the LMX theory?

There will be a higher turnover among team members who are not a part of the core group.

James, a new manager, is a very hard-working. He believes that people who are hardworking will always make sure that the work gets done on time. Even when he is out of the office, he supposes that his subordinates are working diligently because he works diligently most of the time. James's perceptions of his employees are based on __

assumed similarity

The ________ element in the definition of motivation is a measure of intensity, drive, and vigor.

energy

Juan is the person employees go to when knowledge of a topic was needed. Juan holds ________ power.

expert

Persons who are able to influence others and who possess managerial authority are termed ________.

leaders

Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms, is an example of ________.

negative reinforcement

Darren enjoys many genres of music and art. He has visited several European countries. It is very likely Darren is high in ________.

openness to experience

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's

organizational commitment

According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs.

safety