Mobile Devices

19. A POP server uses port _________________________ unless it is secured and using SSL. A. 110 B. 993 C. 995 D. 8080 220-802 A+ Objective 3.2 Establish basic network connectivity and configure email

A. A POP server uses port 110 unless it is secured and using SSL.

13. A smartphone can determine its position by using _________________________ satellite data. A. gyroscope B. Bluetooth C. GPS D. VDI 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems.

C. A smartphone can determine its position by using the GPS satellite data or data from the position of nearby cellular towers in its cellular network.

10. A touch screen that can handle a two-finger pinch is called a _________________________ screen. A. spacer B. tracker C. multi-textual D. multitouch 220-802 A+ Objective 3.4 Compare and contrast hardware differences in regards to tablets and laptops

D. A touch screen that can handle a two-finger pinch is called a multitouch screen.

18. Which protocol is used by the incoming server when you are managing your email on the server? A. POP B. HTML C. XML D. IMAP 220-802 A+ Objective 3.2 Establish basic network connectivity and configure email

D. This server will use POP or IMAP. Using IMAP, you are managing your email on the server.

12. A _________________________ is a device that contains a disc that is free to move and can respond to gravity as the device is moved. A. gyroscope B. GPS C. Bluetooth D. Wi-Fi 220-802 A+ Objective 3.4 Compare and contrast hardware differences in regards to tablets and laptops

A. A gyroscope is a device that contains a disc that is free to move and can respond to gravity as the device is moved.

14. A mobile device routinely reports its position to Apple or Google at least twice a day, and usually more often, which makes it possible for these companies to track your device's where-abouts. This is called _________________________. A. geotracking B. global positioning C. trans-positioning D. cell orientation 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

A. A mobile device routinely reports its position to Apple or Google at least twice a day, and usually more often, which makes it possible for these companies to track your device's whereabouts, which is called geotracking.

5. Most Android apps are written using the _________________________ programming language. A. Java B. JSP C. C++ D. HTML 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

A. Most Android apps are written using the Java programming language.

27. Most of the settings you need to support an Android device are found in the _________________________ app. A. Settings B. Configure C. Tools D. Options 220-802 A+ Objective 3.2 Establish basic network connectivity and configure email

A. Most of the settings you need to support an Android device are found in the Settings app.

3. On Android phones, up to four apps can be pinned to the _________________________, which is located at the bottom of the screen. A. dock B. menu bar C. Status bar D. taskbar 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

A. On Android phones, up to four apps can be pinned to the dock at the bottom of the screen.

30. _________________________ gives you complete access to the entire file system (all folders and files) and all commands and features of an Android device. A. Rooting B. Securing C. Controlling D. Targeting 220-802 A+ Objective 3.3 Compare and contrast methods for securing mobile devices

A. Rooting is the process of obtaining root or administrator privileges to an Android device, which then gives you complete access to the entire file system (all folders and files) and all commands and features.

17. Email can be managed in two ways: using a browser, or using an email _________________________, such as Microsoft Outlook. A. client B. server C. host D. database 220-802 A+ Objective 3.2 Establish basic network connectivity and configure email

A. Using a personal computer or mobile device, email can be managed in one of two ways: Use a browser. Using a browser, go to the web site of your email provider and manage your email on the web site. Use an email client. An email client, such as Microsoft Outlook, can be installed on your personal computer, or you can use an email app on your mobile device.

22. When you sync the content of Apple devices with iTunes, the backup is stored on your _________________________. A. computer B. iPhone C. iOS D. server 220-802 A+ Objective 3.5 Execute and configure mobile device synchronization

A. When you sync the content of Apple devices with iTunes, the backup is stored on your computer at this location using Windows 7/Vista:

29. For securing an Android device, you can set a(n) _________________________, PIN, or password that must be entered to unlock the device. A. graph B. pattern C. ID D. shape 220-802 A+ Objective 3.3 Compare and contrast methods for securing mobile devices

B. To set a passcode for an Android, tap Settings, Location & security. On the Location & security screen, tap Configure lock screen. On the next screen, you can set a pattern, PIN, or password that must be entered to unlock the device. A pattern is the most secure, which requires you to use your finger to connect at least four dots on the screen.

2. Which of the following is the name of a release of Android? A. Leopard B. Gingerbread C. Steel D. XP 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

B. Releases of Android are named after desserts and include Froyo or frozen yogurt (version 2.2.x), Gingerbread (version 2.3.x), Honeycomb (version 3.x), and Ice Cream Sandwich (version 4.x).

4. The official source for Android apps is _________________________. A. Android Shop B. Google Center C. Google Play D. Android Source 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

C. Android apps are sold or freely distributed from any source or vendor. However, the official source for apps, called the Android marketplace, is Google Play at play.google.com.

9. An iOS app must be written in the _________________________ language. A. Java B. JavaScript or JSP C. Objective-C, C, or C++ programming D. HTML 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

C. Apple is the sole distributer of iOS apps at its iTunes App Store (itunes.apple.com). Other developers can write apps for the iPhone, iPad, or iPod, but these apps must be sent to Apple for their close scrutiny. If they pass muster, they are distributed by Apple on its web site. One requirement is that an app be written in the Objective-C, C, or C++ programming language.

11. The internal storage used by Android and iOS for their apps and data is a(n) _________________________, a type of flash memory. A. USB B. FRU C. SSD D. SIM 220-802 A+ Objective 3.4 Compare and contrast hardware differences in regards to tablets and laptops

C. The internal storage used by Android and iOS for their apps and data is a solid state device (SSD), a type of flash memory.

8. Which of the following is true about iOS apps? A. They cannot be purchased individually. B. They can be distributed by any developer. C. They can only be downloaded from the iTunes App Store. D. They are distributed by Google. 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

C. The only place to go for an iOS app is Apple. Apple is the sole distributer of iOS apps at its iTunes App Store (itunes.apple.com).

7. Which of the following is true about the iOS? A. It is difficult to use. B. It is extremely stable. C. It has a number of bugs. D. It can only have up to six home screens. 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

B. As Apple is the sole developer and manufacturer, it can maintain strict standards on its products, which means the iOS is extremely stable and bug free. The iOS is also a very easy and intuitive operating system to use. The iOS can have up to 11 home screens.

25. For a lost mobile device, you can perform a _________________________, which remotely erases all contacts, email, photos, and other data from the device to protect your privacy. A. auto-delete B. remote wipe C. remote protect D. factory restore 220-802 A+ Objective 3.3 Compare and contrast methods for securing mobile devices

B. If you decide a device cannot be found, you might want to click Remote Wipe to perform a remote wipe, which remotely erases all contacts, email, photos, and other data from the device to protect your privacy.

20. By default, when using Gmail in iOS, you _________________________ a message that you no longer need rather than delete it. A. transfer B. archive C. purge D. compress 220-802 A+ Objective 3.2 Establish basic network connectivity and configure email

B. Normally, when you use the Mail app, you can delete a message by selecting it and tapping Delete. However, using Gmail, by default, you archive a message rather than delete it.

26. Which statement regarding mobile devices is correct? A. It is possible to upgrade internal components of mobile devices. B. Batteries of mobile devices cannot be replaced. C. There are no field-replaceable units (FRU) in mobile devices. D. SIM cards cannot be replaced. 220-802 A+ Objective 3.4 Compare and contrast hardware differences in regards to tablets and laptops

C. For the purposes of mobile device PC support technicians, there are no field-replaceable units (FRU) in mobile devices, and it is not possible to upgrade or replace internal components. (Although it is possible to replace the screens in some mobile devices, a support technician is not expected to have this skill.) SIM cards and batteries can be replaced, and accessories such as a battery charger or ear buds can be attached.

16. Two devices being connected using Bluetooth might require a Bluetooth _________________________ to complete the Bluetooth connection. A. ID B. password C. PIN code D. pattern 220-802 A+ Objective 3.2 Establish basic network connectivity and configure email

C. The devices might require a Bluetooth PIN code to complete the Bluetooth connection.

6. Apple iPhone and iPad both use the _________________________ operating system. A. Android B. Linux C. OS X D. iOS 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

D. Apple iPhone (a smartphone), iPad (a handheld tablet), and iPod touch (a multimedia recorder and player and a game player). These devices all use the iOS operating system, also developed and owned by Apple. The iOS is based on OS X, the operating system used by Apple desktop and laptop computers.

24. To set a passcode on your iOS devices, tap _________________________, General, Passcode Lock, Turn Passcode On, and enter a four-digit code. A. Security B. Tools C. Options D. Settings 220-802 A+ Objective 3.3 Compare and contrast methods for securing mobile devices

D. To protect your device in case it is stolen, you can set a passcode. For iOS devices, tap Settings, General, Passcode Lock, Turn Passcode On, and enter a four-digit code.

23. To configure iCloud on your Apple device with iOS 5 or higher, tap _________________________, and then iCloud. A. Configure B. Options C. Home D. Settings 220-802 A+ Objective 3.5 Execute and configure mobile device synchronization

D. iCloud requires iOS 5 or higher. To configure iCloud, tap Settings, iCloud.

21. For Apple devices, you can back up app data, iOS settings, email, contacts, wallpaper, and multimedia content, including photos, music, and videos, by syncing this content using iTunes or _________________________. A. iArchive B. iStore C. iSync D. iCloud 220-802 A+ Objective 3.5 Execute and configure mobile device synchronization

D. For Apple devices, you can back up app data, iOS settings, email, contacts, wallpaper, and multimedia content, including photos, music, and videos, by syncing this content using iTunes or iCloud.

28. On an Android device, restoring data and settings from backup can be a difficult process because _________________________. A. security settings established by Google are cumbersome B. Android devices do not allow any backups C. manufacturers pre-install apps to prevent backups D. no one app backs up all the data on an Android device 220-802 A+ Objective 3.5 Execute and configure mobile device synchronization

D. Restoring data and settings from backup can be quite a production because no one app backs up all the data on an Android device.

1. Which of the following is an open source operating system that is based on the Linux OS and uses a Linux kernel? A. Symbian B. iOS C. Windows Phone D. Android 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

D. The Android operating system is based on the Linux OS and uses a Linux kernel. Linux and Android are open source, which means the source code for the operating system is available for free and anyone can modify and redistribute the source code.

15. Which of the following is used by the OS and apps of mobile devices to adjust the screen orientation from portrait to landscape as the user rotates the device? A. Micro controller B. Transformer C. Grounder D. Accelerometer 220-802 A+ Objective 3.1 Explain the basic features of mobile operating systems

D. The accelerometer is used by the OS and apps to adjust the screen orientation from portrait to landscape as the user rotates the device.