Module 2A: Quality Staff

Communication with Parents and Stake Holders

Attempt to Understand Parents Perspective Attempt to Understand Teachers Perspective Building Rapport - Show Empathy, Show Understanding, Leave Your Ego at the Door, No Job is Beneath You Return Phone Calls and Emails in Timely Manner Follow Through on Your Commitments Be Objective but Not Judgemental Talk in "Normal" Language (Avoid Jargon) Do Not Offer Prognosis Stay Within Agencies Policies Questions - Answer Honestly, It is Okay to Say You Do Not Know, Ensure Their Understanding, Be Sensitive on Answer or If You Should Even Answer the Question, Questions Outside of Scope Refer to Supervisor

Critical thinking important to intervention for individuals disgnosed with ASD to ensure that... The RBT is competent Best procedures are being implemented Intervention is always effective Intervention is always efficient

Best procedures are being implemented

Communication with Supervisors

Communication should be ongoing When you NEED to communicate - When positive changes are occurring, when programs have stalled or deteriorated, when you are confused, parents come up with concerns, school comes up with concerns, expected abuse or neglect occurring Have a Meeting and if Possible have an observation Conveying the Information - Have a Game Plan, In a Calm Manner, Be Objective, Understand Your Biases and Be Upfront About Them, Answer All Questions What to convey - Antecedents -> Behavior -> Consequences, Who, When, Where

Which is an examples of a soft skill? Compassion Objectivity Cynicism Pragmatism

Compassion

Receiving Feedback

Do Not Personalize the Feedback Stay Calm Be Receptive (Verbal Behavior and Non Verbal Behavior) Ask For: Examples and Clarification Follow Through on Making Changes Make the Change and Arrange for Another Evaluation

When receiving feedback, which of the following should be done? Talking to others about the feedback Following through on making changes Personalizing the feedback Following through on some of the feedback

Following through on making changes

Characteristics of Quality and Qualified Staff

Handles Pressures Critical Thinking Inspires Staff Incorporates Feedback Self Evaluator Makes Others Better Tireless Worker Assertive Decision Maker Organized Welcomes New Changes Eager to Learn Seeks Critical Feedback Takes Initiative Effective With All Children No Drama Passionate About the Field Incredible Teacher Understands Role Team Player Thoroughly Understands Programs Solid Trainer Balances Big/Small Picture Clinically Skilled Embraces the Marathon Creativity Synthesizes Information Leadership Requires Little Validation Good Communication Multitask Impeccable Reliability

Feedback

How it is provided: Ongoing basis (Formal and Informal), Two approaches (Psychoeducational and Direct) Who Gives You Feedback: Directors, Supervisors, Co-Workers Not All Feedback Will Align: Providing Based On Observational Periods and Assimilate The Information

Which of the following is the best resource for keeping updated on the field of ABA? Facebook pages Parent testimonials Television shows Journal articles

Journal articles

Seeks Feedback

Know your Strengths and Weakness Proactively - Set up Times to Meet With Supervisors and Go Over Areas Needing Improvement Reactively - When Having a Difficult Session or Not Sure of a Procedure, Within a Couple of Days Set Up a Meeting, Come up With a Plan Talk to Colleagues Learn From Other Sources - Conferences, Journal Articles, Books

According to Autism Partnership Foundation, what are the RBT standards? Minimal Comprehensive Adequate Quality

Minimal

Our Standards

Some Behaviors are Hard to Define Numerous Behaviors: A Combination of Behaviors, Some are More Important than Others No One Staff Will Display All of These Behaviors Some Skills can be Trained, Many Evolve Over Time, and Some Will Never Develop What Kind of "Swimmer" Do You Want To Be? Olympic, Competitive, or Recreational (analogy for RBT)

When receiving feedback, which of the following should be avoided? Talking to others about the feedback Seeking clarification Changing based on the feedback Taking feedback personally

Taking feedback personally

Characteristics of Successful Staff

Work Hard, Rarely Complain and Expect Extrordinary Performance from Themselves Work on Themselves and Never Quit Usually Relaxed and Keep Their Perspective Extraordinaroly Creative Open, Receptive and Learn Independently Self-Reliant and Take Responsibility Don't Require Direct Feedback

No Drama

You are a Member of a Team Others do not Have to Fail for You to Succeed Know Your Role in the Team Everyone Will Have Different Levels of Skills: Work Tirelessly on your Weakness and Expand Your Strengths Entitlement is a Killer Be Professional at All Times