Mortuary Administration
Which of the following is not used to identify the room in a funeral home were a remains lies in state?
Resting room
Which of the following is a source of expense in the funeral business?
Salaries
The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the
Sales contract
Which of the following is an example of a grave liner?
Sectional
The portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the
Selection room
Which of the following is the most appropriate for a funeral director to do before leaving the next of kin after making the removal?
Set a time for the arrangement conference
The base molding is a part of a casket
Shell
The crown and ogee are part of the casket
Shell
A gathered type of casket interior made on a sewing machine with multiple number of needles is called
Shirred
The Jewish term for a seven day mourning period that begins on the day of burial is
Shivah
The Jewish term for the 30 day mourning period is
Sholoshim
A non-movable handle that extends all the way around the casket is called a(n)
Stationary bar handle
When the interior material is tightly stretched across the panel of the casket it is said to be
Tailored
Ninety-eight of the notifications of deaths come to a funeral home by means of
Telephone
If a casket costs $100 wholesale, and the funeral homes fixed multiple was 5, what would the selling price of that casket be
$500
The metal used in the shell of a 20 gauge steel casket would be
1/20 inch thick
A gasket sealed container used as either an insert into a casket or as a shipping case is
A Ziegler case
An obituary can best be described as
A brief biographical sketch of a person's life
One who carries the casket during the funeral service is
A casketbearer
A monument erected to the memory of the dead, with the dead human body not present is
A cenotaph
The dissecting of a remains for the purpose of ascertaining the cause of death is
A necropsy
A man who has lost his spouse by death is
A widower
A transfer container which consists of a wooden tray with a corrugated covering for the casket is known as
An air tray
A device upon which caskets are placed one on top of the other for display is known as a
Casket rack
A burial-transit permit is needed for all of the following except
Catholic Burial Mass
The portion of the funeral service which is conducted at the place of disposition is the
Committal service
When a person dies at home without medical attention, an official inquiry is made by the
Corner
A crepe badge or floral design placed on the door indicating the death of an individual is a
Door badge
The proper word which means the placing of remains in a crypt in a mausoleum is
Entombment
One who is lacking the necessities of life is said to be
Indigent
The individual who supplies the statistical data concerning the deceased at the funeral arrangement conference is the
Informant
Tailored is a style of casket
Interior
The act of placing a dead human body in a grave is called
Internment
A pricing procedure which places a price on each and every item of service and merchandise is called
Itemization
Which of the following is a source of income for the funeral business?
Non-formula services
The planning, organizing, actuating, and controlling of office work is
Office Management
The thickness of a non-ferrous metal casket is measured in
Ounces per square foot
The obtaining and maintaining of satisfactory and satisfied workforce is
Personnel management
Which of the following is an advantage of a bi-unit pricing method?
Places realistic value on the casket
Which of the following is a disadvantage of itemized pricing?
Possible elimination of certain items of service resulting in loss of overhead recovery
An example of a padding material used in casket construction is
Shredded paper
Birch is used in casket construction to manufacture
Solid wood caskets
The part of the casket hardware that covers exposed ends of the bar is the
Tip
The rubber gasket used on a sealer caskets is generally compressed between the rim and flange and the
Top body molding flange
Extra sizes of a caskets increase for each extra width by
Two inches
A Jewish term for the anniversary of death is
Yarhzeit
If total overhead for a funeral home was $65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per service be?
$650
If a casket cost $200 wholesale and was sold for $1000, and the average overhead per funeral was $500, what would the net profit be?
$800
If a funeral home had an average overhead of $650, and the wholesale cost of a casket was $100, and the funeral director marked his casket up 100% what would the Unit price be?
$850
The time limit for filing for the V.A. "Application for Burial Benefits" is
2 years from the date of cremation or permanent burial
The time limit for filing for Social Security Lump Sum Death Benefit payment is
2 years from the date of death
The suggested volume of containers used for cremated bodies is
200 Cubic inches
A wood state casket labeled 6/6XXX measure in length, 6 feet, 6 inches, and in widths
28inches
Adult caskets normally increase in length by
3 inch increments
The length of the standard adult wood casket is
6/3
The length of the standard adult metal casket is
6/6
A casket in which the sides are vertical or at the right angles to the casket bottom is
A state casket
A casket which has sides that are vertical, or at right angles to the bottom is called
A state casket
Corrugated fiberboard is material used in casket shell construction that is classified as
A wood-by-product
Which of the following is not a function of the American Board of Funeral Service Education?
Administrate the National Board Exam
An outer enclosure which entraps air via its dome-shaped construction uses which of the following closer methods?
Air Seal
A burial vault which is closed by placing the dome over the base is called a(an)
Air seal
An eight-sided casket is referred to as
An octagon casket
The component part of the throw that hangs down into the body of the casket is the
Apron
A printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the
Arrangement form
In the Jewish faith, the skull cap worn by the me at temple and funeral services is a
Kippah
The holy of the Islam faith is the
Koran
An example of a lining material used in a casket construction is
Linen weave
An area set aside in a cemetery for several grave spaces, usually containing two, four, or six grave spaces is a
Lot
Which of the following actions are improper, regarding the U.S. flag used in a military funeral service?
Lowering the flag into the grave with the deceased veteran
In the construction of swing bar hardware, the arm attaches the bar to the
Lug
The part of the handle which is attached to the casket is the
Lug
The distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives is
Management
The achieving of economical, orderly, and adequate distribution of products and services is
Marketing management
An example of a backing material used in a casket construction is
Masselin
The person who usually makes the notification of death to the funeral home is the
Member of the family
Which of the following is the principal interest group of all funeral service personnel?
National Funeral Directors Association
When the remains have been prepared at the mortuary and later taken to a Presbyterian church for the funeral service, the funeral director normally provides all of the following except the
Prie Dieu
One who is authorized to read the lessons and scripture in a Christian Science Church is the
Reader
The death certificate contains all of the following except the
Religious affiliation
Of the following, who has the preference to receive the burial flag for a deceased Veteran?
The Father (If no wife)
The N.F.D.A "Code of Ethics" is based upon
The Golden Rule
A metal or concrete enclosure designed to protect the casket is called
Vault
Any pricing method would be based on
Average overhead per adult formula services, mark-up on wholesale casket cost, and wholesale casket cost
The part of a handle of a casket the casketbearer grasps to lift the casket is called the
Bar
The body of the casket includes the
Base molding
A pricing procedure which places a separate price on casket and a separate price on service fee is called
Bi-unit
A religious singer who assists the Rabbi is a
Cantor
The rim is part of the casket
Cap
Whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should
Check with the family about the jewelry and remove it if they so desire.
Which of the following types of cloth covered exterior has raised designs about the surface of the material?
Embossed
The obtaining and maintaining of adequate work space and funeral equipment
Facilities management
The efficient utilization and adequate regulation of all revenue, expenditures and capital rights is
Finance management
A method of pricing which places a piece on three separate items of service such as casket, facilities, and automobiles is called
Functional
Methods of figuring a formula price are
Functional, unit, and bi-unit
The process of coating ferrous metals with zinc is
Galvanizing
The thickness of ferrous metal casket is measured in
Gauge
The committal service is usually held at the
Grave Site
A pricing procedure which creates a total price for service and casket is called
Unit
A container for cremains is called
Urn
