Mortuary Administration Compend

urn

A container for cremains is called

door badge

A crepe badge or floral design placed on the door indicating the death of an individual is a

functional pricing

A method of pricing which places a price on three separate items of service such as casket, facilities and automobiles is called

29 inches

If a manufacturer's standard metal casket is 23 inches wide, what would the width of a XXX casket be?

iron

All ferrous metals used in casket construction contain

bronze

An alloy of copper, tin and sometimes zinc is

interment

The act of placing a dead human body in a grave is called

$500

If a casket cost $100 wholesale, and the funeral home's fixed multiple was 5, what would the selling price of that casket be?

casketbearer

One who carries the casket during the funeral service is

American Board of Funeral Service Education (ABFSE)

Recognized by the US Department of Education as the accrediting agency for funeral service education programs

necropsy

the dissecting of a remains for the purpose of ascertaining the cause of death is

ziegler case

A gasket sealed container used as either an insert into a casket or as a shipping case is

death certificate

A legal document containing vital statistics disposition and final medical information pertaining to the deceased is the

fixed multiple pricing

A price determination method whereby the casket cost is multiplied by a constant factor describes

unit pricing

A pricing procedure which creates a total price for service and casket is called

octagon casket

An eight sided casket is referred to as a(n)

$800

If a casket cost $200 wholesale and was sold for $1,000, and the average overhead per funeral was $500, what would the net profit be?

$850

If a funeral home had an average overhead of $650, and the wholesale cost of a casket was $100, and the funeral director marked his casket up 100%, what would the unit price be?

sales contract

The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the

28 inches

a wood casket labeled 6/6XXX would measure in length, 6'6" and in width

air seal

A burial vault which is closed by placing the dome over the base is called a(n)

coffin

A case or receptacle for dead human remains which is anthropoidal in shape describes a

perfection full couch casket

A casket designed to display the deceased from head to foot is

National Cemetery

A cemetery created and maintained under an Act of Congress is called

epitaph

A commemorative inscription on a tomb or monument is

casket rack

A device upon which caskets are placed one on top of the other for display is known as a

pouch

A leak resistant zippered bag designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from the place of death is a

widower

A man who has lost his spouse be death is

vault

A metal or concrete enclosure designed to protect the casket is called a

bail handle

A non-movable handle consisting of a lug only is a

stationary bar handle

A non-movable handle that extends all the way around the casket is called a(n)

morgue

A place to which remains are removed pending identification by relatives is the

itemization

A pricing procedure which places a price on each and every item of service and merchandise is called

bi-unit pricing

A pricing procedure which places a separate price on casket and a separate price on service fee is called

gimp

A strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored is the

tufted interior

A style of casket interior created by placing a padding material between a lining material and a backing material, with subsequent stitches taken forming small raised puffs defines a

air tray

A transfer container which consists of a wooden tray with a corrugated covering for the casket is known as a(n)

3 inch increments

Adult caskets normally increase in length by

lot

An area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a

plated

An exterior casket finish created when the base metal is coated by another metal via an electrolytic process is

satin interior

An interior material found in caskets that has a smooth shiny face and is dull on the back is

rim

Another name for the ogee of the casket shell is

VA 21-530

Application for Veteran's burial allowance is form

wood by-product

Corrugated fiberboard is a material used in casket shell construction that is classified as

2 inches

Extra sizes of caskets increase for each extra width by

6 inches

Most infant caskets increase in length in increments of

telephone

Ninety eight percent of the notification of deaths comes to the funeral home by means of

SSA 721

Statement of death by funeral director. (for Social Security)

the Golden Rule

The NFDA "Code of Ethics" is based upon

marketing management

The achieving of economical, orderly, and adequate distribution of products and services is

management

The distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives is

burial transit permit

The document that can be procured when the completed death certificate is filed is the

educational grouping

The grouping of 3 or 4 caskets used to educate the selecting clientele in casket construction is

informant

The individual who supplies the statistical data concerning the deceased at the funeral arrangement conference is the

facilities management

The obtaining and maintaining of adequate work space and funeral equipment

extendover

The part of the casket interior which folds out over the top body molding for aesthetic purposes is the

bar

The part of the handle of a casket the casketbearer grasps to lift the casket is called the

200 cubic inches

The suggested volume of containers used for cremated bodies is

average sale

The sum of a group of sales figures divided by the number of units is known as the

gauge

The thickness of a ferrous metal casket is measured in

ounces per square foot

The thickness of a non-ferrous metal casket is measured in

mean sale

The total of all sales divided by the number of sales is known as the

indirect lighting

The type of lighting used in a funeral home that reflects off of the ceiling is

pie

The wedged shaped portion of the cap of a casket at each end of the crown is the

coroner

When a person dies at home without medical attention, an official inquiry is made by the

Indirect presentation

When the funeral director does NOT remain in the selection room during the selection process

tailored

When the interior material is tightly stretched across the panel of the casket it is said to be

International Conference of Funeral Service Examining Board (ICFSEB)

Who administers the National Board Exam

excelsior

Wood that has been shredded into spaghetti like strings or thin shavings is

indigent

one who is lacking the necessities of life is said to be

apron

the component part of the throw that hangs down into the body of the casket is the

personnel management

the obtaining and maintaining of a satisfactory and satisfied workforce is

lug (ear)

the part of the handle which is attached to the casket is the

selection room

the portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the

state casket

A casket which has sides that are vertical or at right angles to the bottom is called

quartile

A division of the total into four intervals, each one representing one-fourth of the total is known as a

cenotaph

A monument erected to the memory of the dead, with the dead human body not present is

arrangement form

A printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the

shirred interior

A type of casket interior style in which the casket material is drawn together, in parallel fashion, with a specific sewing process is

crinkled finish

An exterior finish in which the casket surface is coated with a substance the wrinkles as it dries is

$650

If total overhead for a funeral home was $65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per service be?

30 caskets

It is recommended that a casket selection room carry a maximum of

grave site

The committal service is usually held at the

6' 6"

The length of a standard adult metal is

6 '3"

The length of a standard adult wood is

support from the earth load

The main purpose of grave liners is to provide

1/20 inch thick

The metal used in the shell of a 20 gauge steel casket would be

median sale

The middle sale when sales for a given period of time are arranged in order of their increasing value is the

member of the family

The person who usually makes the notification of death to the funeral home is the

office management

The planning, organizing, actuating, and controlling of office work is

committal service

The portion of the funeral service which is conducted at the place of disposition is the

galvanizing

The process of coating ferrous metals with zinc is

entombment

The proper word which means the placing of remains in a crypt in a mausoleum is

funeral merchandising

The purchasing, pricing, display and sale of merchandise items specific to the funeral service is

2 yrs from date of death

The time limit for filing for the Social Security Lump Sum death Benefit payment is

2 yrs from the date of cremation or permanent burial

The time limit for filing for the V.A. Application for Burial Benefits is

direct presentation method

When the funeral director remains in the selection room with the family throughout their selection process is the

Ask family and remove if they so desire

Whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should

obituary

a brief biographical sketch of a person's life