NBE ARTS (DEAD)

A metal or concrete enclosure designed to protect the casket is called a/n:

Vault

Which one of the following metals is notorious for producing thick white smoke which will set off the pollution controls during the cremation process?

Zinc

One who receives possession of another's property for sale on comission is

a broker

Which of the following would NOT be an anticipated part of the disposition of human remains when service is a traditional funeral?

a memorial service

A crucifer in the Roman Catholic church is:

a person who carries the crucifix in an ecclesiastical procession

Corrugated fiberboard is a material used in casket shell construction that is classified as

a wood by-product

Formulating different actions in adjusting to a crisis:

alternatives

A commemorative inscription on a tomb or monument is:

an epitaph

A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements for the funeral:

at- need counseling

The type of counseling which takes place when the family is selecting the service and items of merchandise after a death has occurred is called

at-need counseling

The body of the casket includes the

base molding

The document that can be produced when the completed death certificate is filed is the:

burial-transit permit

In cemetery language, "remains" and ____________ have the same meaning.

deceased

A protective coping mechanism characterized by an inability to perceive external reality is called

denial

A crepe badge or floral design placed on the door of a home where a death has occurred is referred to as a:

door badge

Sociology is concerned with each of the following areas EXCEPT

examining individual behavior

The number of sheet in ferrous metal necessary to equal approximately one inch of thickness is the

gauge

A solid surface in a cremation retort upon which the body is placed is called:

hearth

The killing of one human being by another:

homicide

Words that sound alike, whether they are spelled the same way or not, but have a different meaning are called:

homonyms

A speech "given off the top of one's head" without preparation:

impromptu

Which type of counseling involves sharing a body of special information with a counselee?

informational

Historians generally agree that the idea of cremation most likely had its roots in the:

late stone age

Velvet is a type of casket

lining material

The part of the handle which is attached to the casket is the:

lug

Eligibility for the social security lump-sum death benefit is measured by:

marital status of the deceased

Which of the following has no time limit for filing the appropriate Veteran's Administration application for benefits?

marker

The middle sale when sales for a given period of time are arranged in order of their increasing value is the

median scale

According to the Federal Trade Commission, if a funeral home uses a computer software program to show and sell the outer burial containers, does it still need to have a printed Outer Burial Container Price List to give to the family to retain?

no

A type of response in which NO words are spoken is?

non-verbal

A leak resistant zipper bag designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from the place of death is a

pouch

To pound, crush, smash or hammer into a powder or dust like consistency?

pulverize

A Roman Catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the:

sacrament of the sick

A division of a culture that has traits in common with that culture but has unique traits of its own is a

subculture

Which of the following is a somatic disturbance in grief?

tightness of chest

The total overhead for a funeral home was $65,000 for a fiscal period. The firm did 100 services during that period. What would the average overhead per service be?

$650

Cremation containers or caskets are made up of __________ % combustible solids,__________ % moisture, and __________ % non- combustible solids and are classified as Type __________ waste.

85; 10; 5; 0.

What is the % of initial contacts made to the funeral home via telephone?

98%

Over activity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are signs of:

Abnormal grief

Outlaws discrimination in hiring against those who are over forty years:

Age discrimination act of 1967

Legislation that guarantees disabled people equal access to employment, as well as access to public places:

Americans with Disabilities Act

Human made subterranean or hillside passageways for religious practice. Any chamber used as a burial place. Most commonly associated with the Roman Empire.

Catacomb

The type of counseling where the client is approached with an attitude of "unconditional positive regard" as promoted by Carl Rogers is called

Client centered counseling

Patterns identifiable in nearly all cultures worldwide are called :

Cultural Universals

The wealth produced in or near a community that provides employment and income to the local population:

Economic base

All cemeteries must be incorporated?

False

Developing activities and an organizational climate conducive to maximum efficiency and worker satisfaction:

Human resource management

Carbon monoxide release from the crematory retort is an indication of:

Incomplete combustion

Social behavior that is dictated by tradition

Is a custom

The person or persons to whom the Cemetery Authority has conveyed a right of interment through original purchase, by transfer from original purchaser, or who hold such right by inheritance:

Lot Holder

A business that purchases finished goods for resale:

Merchandising business

This type of casket may be made of Copper, Bronze, Stainless Steel or Ferrous Steel of 18 to 20 gauge:

Metal

Relocation, travel:

Mobilization

To arrange or constitute mutually related parts, each having a specific function with respect to the whole:

Organizing

Which of the following religions places restrictions on the removal of their dead?

Orthodox Jewish

A baptism could best be described as a

Ritual

Application for lump sum death benefit:

SSA 8

Which of the following terms best describes the process of deliberately revealing information about oneself that is significant and that would not normally be known by others:

Self-disclosure

A brief review of points covered in a portion of the counseling session or the summary at the close of a session:

Summary

It is recommended that a casket selection room carry a maximum of units .

30

Anyone that invests in, or financially sponsors, a new business:

Venture Capitalist

According to Wolfelt- The ability to be considerate and friendly as demonstrated by both verbal and nonverbal behavior:

Warmth and Caring

A receiver focusing on the speaker's voice, screening out all other stimuli is an examples of:

attending

A counselor's capacity to understand the subjective world of the client and communicating this deep understanding to the client:

empathy

Listening in which the goal is to judge the quality or accuracy of a speaker's remark is:

evaluative listening

A personal representative of the decendent appointed in the will to carry out the provisions of the will is called

executor

The ability to present one's self sincerely:

genuineness

Crushed is known as a casket

interior style

Which of the following examples explain how funeral service facilitates grief?

it provides the experience of pain in grief

A joint/extended family is usually

patriarchal

The focal point of worship in the strict liturgical church is:

symbolized by the cross

All employees of the crematory who handle dead human remains shall practice:

universal precautions.

In a hillside cemetery, where the grave is on a steep slope, it might be necessary for the funeral director to ____________ in order to keep the lowering device level over the grave.

use crib work

To cremate bodies larger than 300 lbs, the operator should:

use modified operating procedures.

The collection, tabulation and interpretation of data concerning, birth, marriage, divorce, sickness and death:

vital statistics

Most products of combustion (smoke and odor) given off during the cremation process will be destroyed if subjected to temperature between __________ and _________ for a period of 0.5 seconds to 1 second, if the stream is subjected to proper mixing (turbulence).

1,400*F- 1,800*F

In most States, regardless of the age of the cremation equipment, there is a __________ second retention time requirement.

1/2

The metal used in the shell of a 20 gauge steel casket would be:

1/20 inch thick

What is the minimum number of people required to conduct an American Legion funeral service?

21

The absence of employment discrimination based on race, color, religion, sex, or national origin:

Equal Employment Opportunity Act

Those goods or stock of goods which are held for resale:

Inventory

A cemetery created by an act of congress for the burial of those that served in the military:

Veterans Cemeteries

All honorably discharged veterans are entitled to:

a flag

Linda was attending an Optimist Club luncheon and upon her arrival was asked to give a speech regarding her vocation at the meeting that would follow the meal. This type of speech, where the speaker has a short time to prepare, is an example of:

an extemporaneous speech An extemporaneous speech is a debate competition style where there is a short time, perhaps 20 minutes or so, to prepare statements. An impromptu speech is done without any warning about topic or position. So this is extemporaneous because she had time during the meal to think about her speech.

What is the term for the type of cardboard which is made with a series of zig-zag folds of thick paper with a smooth layer glued to either side of that folded paper?

corrugated cardboard

To assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as

facilitating

The efficient utilization and adequate regulation of all revenue, expenditures, and capital rights is

finance management

When College Mortuary receives a telephone notification of death, whomever accepts the call takes down some important information and records it on this. This will allow for an orderly and complete record of information needed.

first call form

A non-compulsive standard of behavior that is only socially enforced:

folkway

A stone marker, with or without an inscription used to mark the foot of the grave:

footstone

A method of pricing which places a price on three separate items of service such as a casket, facilities and automobiles is called ____________ pricing

functional

A pre-placed enclosed chamber, which is usually constructed of reinforced concrete, poured in place or precast, installed in quantity, either side by side or multiple depth, and covered by earth is called:

garden crypt and lawn crypt

The "Committal Service" is usually held at the:

grave site

Which of the following would NOT be an acceptable counseling principle applicable to funeral service?

insist the client gain a new perspective

A casket which is made of ferrous material is classified as ___.

metal

Probably the single most important item of information to be required during the notification of death is the:

name of the deceased

Which of the following is a source of expense in the funeral business?

salaries

A gathered type of casket interior made on a sewing machine with a multiple number of needles (usually 7 to 9) is called:

shirred

The time when funeral director and family plan funeral rites and confirm financial details is:

the arrangement conference

The rubber gasket used on sealer caskets is generally compressed between the rim flange and the

top body molding flange