NBE Merchandising Practice Questions

The dimensions of a particular steel casket are 6'6" long and 23" wide. A casket invoiced as 6'6" XX would be how many inches wide?

27 (oversize caskets (over 23" wide) increase in increments of 2in, w/ each increment represented w/ an X. A casket invoiced as XX would be 2 increments of 2in (4in). The standard width (23in) plus 4 additional inches would be 27in)

If a funeral practitioner purchased a casket for $350 & sold it for $950 the consumer value index (CVI) for that piece of merchandise would be:

37% Consumer value index (CVI) is calculating by dividing the wholesale cost (350) & dividing it by the retail price (950) & then multiplying by 100 to yield a percentage. 350 divided by 950 equals .368, which is rounded up to 0.37. 0.37 is multiplied by 100 to get 37%

Which management function involves responsibility for training employees on general workplace safety?

Facilities Management

When the manager of a funeral establishment is able to provide oversight that inspires employees of the organization to perform in ways that achieve the company's mission, goals and objectives, he is accomplishing which management function?

actuating (controlling: the act of measuring organizational & individual performance w/ predetermined standards or expected results planning: setting performance objectives & determining what actions should be taken to accomplish them organizing: assigning tasks, allocating, resources, & coordinating activities of individuals & groups to implement plans)

The indirect method of casket selection requires:

adequate pre-counseling

A burial vault which is closed by lowering the dome over the base describes a:

air seal

An example of a non-ferrous metal is

bronze

If a supplier offers a reduction of the price given for payment of an account w/in the time limits established by the sales contract, this is known as

cash discount

In ordering inventory, the funeral home manager knows that the quantity to be purchased which minimizes total costs is the

economic order quantity

A cloth material made of flax fibers is called

linen

Which of the following is classified as hardwood

oak

In order to evaluate product needs, the funeral home manager may analyze the number of times sales in a given price bracket occur over a fixed period of time. This is called

sales frequency

Masselin is a casket

upholstery material

The funeral director's casket sales for the week are: $700 $1500 $1200 The mean is:

$1133.33

A director's casket sales for a week are as follows: $750 $900 $900 $1,175 $900 The mode is:

$900