OB Chapter 14: Pre-Quiz

Each of the following reduces political behavior EXCEPT: ** a. formal rules and procedures. b. open communication. c. acting as a good role model. d. confronting employees who act inefficiently, unethically, or irresponsibly. e. All of these can reduce political behavior.

All of these can reduce political behavior

Susan was just told by her supervisor Maggie that if Susan didn't do what Maggie is asking, she will transfer Susan to a dead-end branch in a remote town where Susan will have no career left with the company. This is an example of ____ power.

Coercive

Which political tactic entails trying to influence decisions before they are made? a. game playing b. controlling the agenda c. using outside experts d. controlling information e. controlling decision parameters

Controlling decision paremeters

Staying informed, recognizing employee concerns, and acting confident are guidelines for using ________ power.

Expert

____ justice relate to the degree of fairness people see in how they are treated by others in their organization.

Interpersonal

Techniques of political behavior include all of the following EXCEPT: a. eliminating political rivals. b. building coalitions. c. leveraging technology. d. image building. e. controlling lines of communication.

Leveraging technology

Strategies for Limiting the Effects of Political Behavior:

Open communication, Reduce uncertainty, and Awareness of causes/techniques of political behavior.

The primary bases of personal power include all of the following except:

Position Power

Managing Political Behavior Requires Understanding: *

Reasons for Political Behavior, Common Political Behaviors, and Techniques for Limiting Effects of Behaviors.

The primary bases of positional power include all of the following EXCEPT: a. referent power. b. legitimate power. c. reward power. d. coercive power. e. All of these are bases of positional power.

Referent Power

Offering incentives that are desirable to workers is an example of how to effectively use ____ power. a. referent b. legitimate c. reward d. expert e. coercive

Reward

The negative reasons people engage in impression management include all of the following except:

To further their own career.

Examples of reward power include all of the following except: **

Transfer

In general, how do leaders exercise legitimate power? a. issuing formal requests b. maintaining credibility c. making requests in a demanding tone d. keeping aware of information that is relevant and that may be needed by the organization e. keeping aware of subordinates' actions

issuing formal requests

Before trying to manage political behavior, one should understand all of the following except:

the basic tactics for eliminating political behavior.