OBHR 330 Exam 2 (Chapters 6-10) Review

What is the correlation between cognitive ability and job performance

strong, positive

The moderate correlation between learning and job performance may be underestimated because

It is difficult to measure tacit knowledge, which is relevant to task performance, due to its unspoken nature.

What is true regarding "agreeableness"

It reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality.

The National Football League (NFL) makes players entering the draft take a popular cognitive ability test known as the

Wonderlic.

Emotionally charged judgments that arise through quick, nonconscious, and holistic associations are known as

intuition.

What reflects the perceived quality of a company's goods and services in the eyes of the public

It's reputation

Which of the follow is true of motivation?

Motivation is a set of energetic forces that originates both within and outside an employee.

which compensation plan elements is based on each unit produced, each unit sold, or each service provided

Piece-rate

Moral intensity is driven by two general dimensions: potential for harm and social pressure. What is a specific facet of the social pressure dimension

Proximity

Ted's company recently named a new Chief Financial Officer, Tonya Mays. It is likely that Tonya scores high on which type of cognitive ability?

Quantitative

Bernadette would like to generate intrinsic motivation in her employees because she feels it will ultimately lead to better performance. Which of the following outcomes would foster the intrinsic motivation she wants?

Skill Development

What type of knowledge is typically job or situation specific

Tacit Knowledge

Ability refers to

The relatively stable capabilities people have to perform a particular range of different but related activities.

What is characteristic of social exchange relationships

They're based on obligations that are open-ended

What is a characteristic of a disposition-based trust

Trust is based on the general propensity of the trustor to trust others

Duc's boss, Liam, often insults employees whom Liam does not like. Liam also mocks the personal appearance and habits of some of Duc's coworkers. Liam's behavior is an example of

abusive supervision

Perceptual speed refers to

being able to examine and compare numbers, letters, and objects quickly.

Which of the Big Five personality traits has the greatest effect on typical performance

conscientiousness

Namiko received an 8 percent annual salary increase, while Mohammed and Luke each received a 4 percent increase. Because all three had the same level of sales over the last year, Mohammed and Luke think the situation lacks

distributive justice

Cognitive-based trust is evaluated along three dimensions: ability, benevolence, and

integrity

The personality dimension of neuroticism is associated with the traits of being

moody and emotional

Gilbert would like to foster goal commitment in his department. He decides to do this by encouraging the collaboration of employees and leaders on setting the specific proficiency level and due date for a major production goal so that the employees feel a sense of ownership over the goal. Gilbert has implemented a strategy known as

participation.

Enza is a firefighter who works 24-hour shifts in a busy urban area. Enza's job requires a high degree of

psychomotor abilities

The tendency for people to see their environment only as it affects them and as it is consistent with their expectations is known as

selective perception

Lena took a test and found out she has an investigative personality type. According to the RIASEC model, Lena will probably enjoy _________blank and tend to be _________blank.

Abstract, analytical theory-oriented tasks analytical, intellectual, reserved, and scholarly

A formalized method of training in which employees observe and learn from employees with significant amounts of tacit knowledge is known as _______ training.

Behavior modeling

What is a question used to evaluate informational justice?

Do authorities explain procedures thoroughly?

What is a "veiled purpose" test item in an integrity test

Do you agree with the statement, "I don't feel I've had control over my life"?

What is not true concerning personality and cultural values

Employees are the same anywhere in the world—responsible, easygoing employees from the United States act the same as responsible, easygoing employees in China.

Behaviors are reinforced after a certain number of them have been exhibited under a _________blank schedule of reinforcement.

Fixed Ratio

Ike, Georgia, and Mike work at an ice producing facility in the same job classification. Ike arrives at work late, produces and loads fewer bags of ice than Georgia and Mike, and never volunteers to sweep up during his break, unlike the other workers. After talking to Georgia and Mike, Ike learns that, even though they have all been employed the same length of time, he is being paid two dollars more per hour than they are because they were hired through an outside personnel agency. According to equity theory, which of the following emotions is Ike likely to display?

Guilt

One of the taxonomies used to describe cultural values is the

Hofstede Dimensions

The spatial of visualization is the ability to

Imagine how separate things will look if they were put together in a particular way

Blaze wants his workers to know they are doing something that makes a difference to the company. Blaze walks around among his employees and uses phrases such as "moving forward," "being on track," and "getting there" to convey a sense of

Impact

What is true regarding emotional intelligence

In many circumstances, high emotional intelligence can compensate somewhat for low cognitive intelligence

However, they did find two large brooms leaning against the wall. Michelle took a seat to wait for Gary and her assignment. Suresh grabbed one of the brooms and began sweeping. While he was sweeping, it occurred to Suresh that this was a good example of why his desk was so organized while Michelle's always looked like a disaster. Which of the following statements is likely true of this scenario?

In this weak situation, Michelle's laziness trait is activated.

What is true regarding the ethical component of corporate social responsibility

It suggests the organization has reached the principled level of moral development

Which of the following sums up the "you scratch my back, and I'll scratch yours" type of exchange?

Relationships are based on self-interest, with little concern for loyalty, gratitude, or fairness

Which of the following is accurate with regard to the Myers-Briggs Type Indicator (MBTI) method of personality measurement?

Research on this model suggests that managers are more likely than the general population to be "thinking-judging" personality types.

Which of the following answer options is not one of the concepts of psychological empowerment? Impact Self-efficacy Meaningfulness Competence Self-determination

Self-efficacy

Which motivating force has the strongest effect on performance

Self-efficacy or competence

_________blank occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once the period of learning ends and generalized to the workplace once the learner returns to the job.

Transfer of Training

The process of generating and choosing from a set of alternatives to solve a problem is called

decision making.

Anchoring, framing, and contrast are examples of

decision-making bias.

Geraldo is talking about his new job with his sibling. He says he likes this job better than his previous jobs because he feels respected and knows he is doing important work. He has always felt a need to feel this way at work, and now he finally does. Geraldo is describing how his job meets his need for

esteem.

Dominique is at a leadership conference and has just met Brian for the first time. In this new situation, Dominique will most easily be able to judge if Brian has the personality trait of

extraversion

Keenan had worked at the post office for many years, accepting packages for mailing that customers had packed themselves. Keenan could look at a package and tell if it met mailing specifications, as well as any corrective actions that needed to be taken. His quick assessments were based on _________blank decisions.

programmed

The ability to sense that there is a problem right now or that there is likely to be one in the near future describes

reasoning

Skipper just got hired as a media liaison for RPA Mines. He will be communicating the mission of the company, as well as giving progress reports on the company's operations and environmental impact. Skipper will need to rely most heavily on his _________ abilities.

verbal