OL 4843 TC2 Chapter 6
_____ refers to concrete examples to show how learning has led to results that a company finds worthwhile and credible.
Success cases
It is necessary to limit return on investment (ROI) analysis to certain training programs as it can be costly.
True
Negative transfer is evident when learning occurs, but on-the-job behavior is lower than pre-training levels.
True
Pilot testing is more useful for formative evaluation than summative evaluation.
True
The Solomon four-group design combines the pre-test/post-test comparison group and the post-test-only/control group design.
True
Despite its advantages, one of the significant disadvantages of a Net Promoter Score (NPS) is that it is relatively difficult for learners to complete.
False
Evaluation designs without pre-test or comparison groups are most appropriate when companies are interested in determining how much change has occurred in trainees.
False
Favorable trainee reactions are strongly connected with transfer.
False
It is important to conduct a return on investment (ROI) analysis for nearly all training programs.
False
Outcome measures are often highly related to each other.
False
Results are more frequently examined than reactions.
False
The believability of study results refers to external validity.
False
Which of the following statements best differentiates formative evaluation from summative evaluation?
Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training.
_____ is a time period in which participants no longer receive training intervention.
Reversal
_____ relate to trainees' attitudes toward training content and motivation to transfer.
Affective outcomes
Front-line supervisors are likely most concerned with which training outcomes?
Behavior and skill-based outcomes
_____ refers to whether performance on the outcome reflects true differences in performance.
Discrimination
_____ refers to the ease with which training outcomes can be collected.
Practicality
A reliable test includes items for which the meaning or interpretation does not change over time.
True
Improved self-efficacy beliefs relate to an affective learning outcome.
True
In the context of big data, _____ refers to the large number of sources and types of data.
Variety
Behavior and skill-based outcomes are best measured by _____.
observations
If a firm measures its sales volume before and after a training program, which training outcome is it focused on?
results
Formative evaluation involves collecting data about a training program from trainees mainly through _____.
their opinions and feelings about the program
A company that aims to improve readily observable outcomes by collecting data at periodic intervals before and after training is likely applying a _____ evaluation design.
time series