OMIS EXAM 1 (Chapters 1-3)

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

the system will create new value for the firm, beyond its costs

All of the following exemplify the new face of e-commerce in the twenty-first century except:

GE

Which of the following is not one of the current changes taking place in information systems technology?

Growth in the PC platform

Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems?

Improved community relations

As discussed in the chapter-opening case, AWM Smart Shelf can help brands and retailers achieve which of the following?

Increased customer intimacy

Which of the following is an example of raw data from an automobile manufacturer?

One Subaru Outback sold July 27, 2020 in Mohegan Lake, New York for $24,000

Which of the following is an example of a business using information systems to improve customer and supplier intimacy?

The Mandarin Oriental's use of computers to keep track of guest preferences

Which of the following constitutes an organizational element the UPS tracking system described in the chapter?

The specification of procedures for identifying packages with sender and recipient information

In _____________, raw data is systematically acquired and transformed during various stages that add value to that information.

an information value chain

Which of the following is not one of the IT innovations changing the world of business today?

cloud computing

All of the following are new technology-related innovations in MIS except:

co-creation of business value

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of an organization's members is called its

culture

To make sure it stocks clothes that its customers will purchase, a department store implements a new application that analyzes spending levels at its stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

customer intimacy

The Mandarin Oriental uses computer systems to keep track of guests' preference in order to:

enhance customer intimacy

Maintaining the organization's financial records is a central purpose of which business function?

finance and accounting

All of the following are characteristics of twenty-first digital firms except:

greater emphasis on hierarchy and structure.

Psychologists study information systems with an eye to understanding:

how human decision makers perceive and use formal information

Sociologists study information systems with an eye to understanding:

how systems affect individuals, groups, and organizations

Which of the following business function is responsible for maintaining employee records?

human resources

Verizon Corporation uses a Web-based digital dashboard to provide managers with real-time information in order to:

improve decision making

All of the following describe the effects of globalization except:

increases in transaction costs

Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitutes an organization's:

information technology (IT) infrastructure

Data collected at checkout counters in a grocery store is an example of:

input

Raw data collected at checkout counters in a grocery store is an example of:

input

The three activities in an information system that produce the information organizations use to make decisions, control operations, analyze problems, and create new products are:

input, processing, and output

Personnel who design new products or services for a firm belong to which level of a business hierarchy?

knowledge workers

Which field of study focuses on both a behavioral and technical understanding of information systems?

management information systems

Which of the following deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?

management information systems

The total number food items with storage temperature problems is an example of which of the following?

meaningful information

Walmart exemplifies the power of information systems coupled with state-of-the-art business practices and supportive management to achieve which of the following?

operational efficiency

In a business hierarchy, which of the following levels is responsible for monitoring the daily activities of the business?

operational management

Which of the following disciplines focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control?

operations research

Disciplines that contribute to the technical approach to information systems include:

operations research, management science, and computer science

Converting raw data into a more meaningful form is called:

processing

Which of the following constitutes a managerial element in the UPS tracking system described in the chapter?

providing package status reports to customers

Journalist Thomas Friedman's description of the world as "flat" refers to the:

reduction of economic and cultural advantages of developed countries

In a hierarchical business organization, the upper level consists of:

senior management

The three principal levels within a business organizations hierarchy are:

senior management, middle management, operational management

Data management technology consists of which of the following?

software governing the organization of data on physical storage media

Output

transfers the processed information to the people who will use it or to the activities for which it will be used

Which of the following is a private corporate network extended to authorized users outside the organization?

An extranet

Which of the following is an example of a business using information systems to improve supplier intimacy?

JCPenny's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced

Which of the following is a global network that uses universal standards to connect millions of different networks around the world?

The internet

Which of the following is a service provided by the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying Information in a page format?

World Wide Web