OPM 311 CH 6 HW

Little's law can be thought of as a relationship between units and time.

True

You are in a line at the bank drive-through and 4 cars are in front of you. You estimate that the clerk is taking about three minutes per car to serve. How long do you expect to wait in line?

12 minutes

Little's law states that supply chain processes can be regarded as unrelated and thus treated and analyzed separately.

False

The time needed to respond to a customer's order is called the customer response time.

False

A high-level map or diagram of a supply chain process can be useful to understand how material flows and where inventory is held.

True

A project layout is characterized by a high degree of task ordering.

True

An example of an assemble-to-order firm is Dell Computer.

True

Assembling-to-order means moving the customer order decoupling point from finished goods to subassemblies or components.

True

Engineer-to-order firms will work with the customer to design the product, and then make it from purchased materials, parts, and components.

True

One methodology used to evaluate equipment investment decisions where the investment entails an initial investment, fixed costs, and variable costs is Break-Even Analysis.

True

The essential issue in satisfying customers in the make-to-stock environment is to balance the level of finished inventory against the level of service to the customer.

True

The focus in the make-to-stock environment is on providing finished goods where and when the customers want them.

True

The term "assembly line" refers to progressive assembly linked by some material handling device.

True

In designing a production layout a flexible line layout might have the shape of a "U".

True