Org Comm Midterm
Farrah is upset because her job as a secretary pays her very little. She's able to keep food on the table for herself and her three children, but has a difficult time paying the rent every month and is worried that they might lose the apartment if she doesn't find a bettter job. According to Maslow, what need level is Farrah concerned with?
saftey
1. Jim works at a landscaping company and is very appreciative that his employer provides hearing protection to protect his ears when he mows the lawns. According to Maslow, what need level is Jim concerned with?
saftey needs
1. Human relations principles argue that....
satisfaction of higher-order needs leads directly to job satisfaction.
1. The themes identified by Peters and Waterman characterize excellent organizations as
staying focused on what they do best and avoiding radical diversification.
The themes identified by Peters and Waterman characterize excellent organizations as
staying focused on what they do best and avoiding radical diversification.
Weber advocated that use of ________ power in an ideal organization
Rational-Legal
Fayol's principle that employees should be rewarded for their work with appropriate salary and benefits is called:
Remuneration of personnel:
What did the study by Ellison et. al find (the facebook article)?
There was a strong relationship between Facebook and social capital
T or F: Younger generations are more likely to value a positive culture.
True
The four key components of Deal and Kennedy's "strong cultures" are:
Values, heroes, rites/rituals, and the cultural network
Jamal is an active member of the marketing department who coordinates activities with the advertising department. Jamal is:
a bridge
___ are usually described as being interactional, contextual, episodic and improvisational.
Cultural performances
Observing a sports fan wearing a Red Sox shirt represents which level of Schein's model?
artifacts and behaviors
1. Investigating communication in the workplace by finding optimal ways to set up a communication network system for employees who telecommute represents a(n) ___________ approach to communication.
cybernetic
Pfeffer's Seven Practices of Successful Organizations?
employment security selective hiring self managed teams and decentralization comparatively high and contingent comperison extensive training reduction of status differences sharing info
T or F: Hegemony occurs when an opposed group rises up and becomes equals
flase
1. Approaching organizations culture with the idea that there may be multiple manifestations of culture that are difficult to interpret represents which perspective of culture?
fragmentation
Jordan is a manager in a Human Resources organization. He has a message for Bob who works on the assembly line. What channel is he likely to use to get the message to Bob?
he can use a memo, face to face talk, email, or phone
The second level of Shein's model is:
individual and group values
1. The flow of communication most concerned with organizational identity is
institutional positioning flow.
1. Which of the Hawthorne Studies found that employees were more interested in talking about their feelings and attitudes rather than the work itself?
interview program
1. Learning about the inside language of an organization best represents crossing which boundary of membership negotiation?
knowledge
1. The direction of communication in a human resources organization is
multidirectional
1. Having a checklist for Amazon employees to follow when preparing an order to ship illustrates which tenant of Taylor's theory?
one best way to do every job
Schein's model of Culture thinks of cultures as a(n)...
onion
Horace manages a fast food restaurant and never worries too much about treating his employees well because he knows the local high school is full of students willing to work for minimum wage. What principle of the "machine metaphor" does Horace's attitude exemplify?
replacability
1. A business practice associated with globalization involves business moving manufacturing and service centers to countries where labor is cheap. This practice is commonly known as
outsourcing
A(n) ____ tale is like a documentary, as the ethnographer tries to provide a complete and relatively objective account of what was observed in the organization.
realist
1. Bob manages a clothing store and never worries too much about treating his employees well, because he knows the local area is full of students willing to work for minimum wage. What principle of the "machine metaphor" does Bob's attitude exemplify?
replacability
Which of the following terms characterizes communication content within a human relations organization?
task and social
1. According to the Montreal School of CCO, substance and meaning represents which part of the "co-orientation" process?
text
Time and motion studies were used to determine:
the one best way to do a job
1. Weick proposes a ________________ process in which rules and cycles are saved for future organizational use.
transformation
The four key components of Deal and Kennedy's "strong cultures" are
values, heroes, rites/rituals, and the cultural network.
