Organizational behavior chapters 1-13

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11) Many people take for granted the idea that human beings have a drive for ________, so none of us may completely lack this motivation. 11) ______ A) relationships B) power C) enlightenment D) money E) fame

10) The ________ dimension of the Big Five Model addresses range of interests and fascination with novelty. 10) ______ A) openness to experience B) conscientiousness C) extraversion D) agreeableness E) emotional stability

10) You are assembling a team to work on a long-term project which requires creativity, persistence, and formal thinking. The only piece of information available to you is the Myers-Briggs Type of each of the applicants. These results are shown below: Candidate Alan Brenda Cameron Drusilla Ellen Myers-Briggs Type INTJ ESTJ ENTP ESFP INFP You need to choose a lead person for the team. This person must be a visionary; combining an original mind with great drive. Who would be the best candidate based on their Myers-Briggs Type? 10) ______ A) Alan B) Brenda C) Cameron D) Drusilla E) Ellen

11) The two major forms of workforce diversity are ________ and ________. 11) ______ A) surface-level diversity- deep-level diversity B) lateral-level diversity- deep-level diversity C) surface-level diversity- lateral-level diversity D) physical-level diversity- intellectual-level diversity E) organizational-level diversity- individual-level diversity

12) When thinking about the progression of individual effort leading into individual performance, we see that an objective performance evaluation system plays a large role. Which individual element also plays an important role? 12) ______ A) ability B) ethics C) needs D) personality E) opportunity

12) Which of the following statements is true regarding surface-level diversity? 12) ______ A) Surface-level diversity, not thoughts and feelings, is mostly reflected in Demographics. B) Surface-level diversity can co-exist with deep-level diversity within an organization. C) Surface-level diversity does not affect employees' perceptions. D) Surface-level diversity will overcome fundamental differences and promote harmony. E) Surface-level diversity in the workforce can be eliminated by effective diversity management.

13) The main difference between the ideas of self-efficacy and self-esteem is ________. 13) ______ A) self-efficacy refers specifically to tasks B) self-esteem is often baseless C) self-efficacy cannot be improved D) both A and B E) both A and C

13) Why are agreeable people usually less successful in their careers? 13) ______ A) They don't negotiate well. B) They aren't happy in their lives. C) They don't make many friends. D) They aren't liked by superiors. E) They are prone to impulsive behavior.

15) Despite misperceptions, the majority of studies have shown virtually no relationship between ________. 15) ______ A) age and job performance B) job performance and job satisfaction C) age and job satisfaction D) gender and job satisfaction E) gender and job performance

19) The Pygmalion effect is also called the ________ effect. 19) ______ A) Galatea B) self-concordance C) pseudocertainty D) self-efficacy E) self-determination

2) Variations in the economy, longevity, and birth rates are all forces which affect ________. 2) _______ A) the workforce B) socioeconomic conditions C) organizations D) networking conditions E) OB studies

20) Which of the following is not an example of organizational citizenship behavior? 20) ______ A) discouraging a friend from applying for a job at the company B) telling your friends about the company's great work environment C) working over the weekend to make sure a project gets done D) volunteering to help a colleague meet a deadline E) contributing to a fund for a coworker to help with medical bills

22) The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job? 22) ______ A) forming natural work units B) expanding jobs vertically C) opening feedback channels D) combining tasks E) establishing client relationships

22) The theory of job design suggests that the way elements in a job are organized can influence employee ________. 22) ______ A) effort B) citizenship behaviors C) motivation D) job satisfaction E) ethics

23) Lowest negative effect is ________ in the morning and tends to ________ over the course of the day and evening. 23) ______ A) lowest- increase B) highest- decrease C) highest- remain consistent D) lowest- remain consistent E) stable- increase

23) The University of Michigan studies define a(n) ________ leader as one who takes a personal interest in the needs of his/her subordinates. 23) ______ A) employee-oriented B) task-oriented C) structure initiating D) production-oriented E) contingency

24) Fiedler's contingency leadership model assumes that ________. 24) ______ A) an individual's leadership style is essentially fixed B) there is no ideal way to match leadership styles with situations C) an individual can use the LPC to change his/her style to a more productive style D) all leaders can learn to adapt to different contingencies E) each person's style will change in accordance with the situation at hand

24) Leadership is best defined as ________. 24) ______ A) the ability to influence a group toward the achievement of a vision or set of goals B) the proper use of the influence gained exclusively as a result of one's organizational position C) the process of carrying out the vision and strategy provided by management D) the process of coordinating and staffing the organization and handling day-to-day problems E) the process of drawing up formal plans and monitoring their implementation

24) Which of the following statements accurately reflects the conclusions about the trait theories of leadership? 24) ______ A) Traits do a good job of predicting the emergence of leaders. B) The Big Five traits are inadequate for predicting leadership. C) Traits are especially useful for distinguishing between effective and ineffective leaders. D) Overall, traits are poor predictors of leadership. E) Traits were better predictors of leadership 20 years ago than they are now.

24) Which of the following statements is true regarding the degree to which people experience emotions across cultures? 24) ______ A) People in China report experiencing fewer positive and negative emotions as compared to people in other cultures. B) The emotions experienced by people in China are more intense as compared to emotions experienced by people in other cultures. C) The degree to which people experience emotions is independent of culture. D) Western cultures experience more negative emotions and fewer positive emotions than Eastern cultures. E) Eastern cultures like China view emotions like pride more positively than Western individualistic cultures such as the United States.

25) A senior level employee who sponsors and supports a less-experienced employee is a ________. 25) ______ A) mentor B) guardian angel C) protectorate D) protégé E) colleague

25) Based on the article you read for your discussion meeting, sample for the study consisted of: 25) ______ A) 298 schools. B) 13,000 teachers. C) 250 schools. D) None of the above.

27) You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering. Which professor out of this group would you expect to address issues on communication? 27) ______ A) the social psychologist B) the industrial engineer C) the anthropologist D) the psychologist E) the political scientist

28) If a manager uses data to define objectives, develop theories of causality, and then test those theories, then she can ultimately determine ________. 28) ______ A) which employee activities are relevant to objectives B) which products to produce C) who should be fired D) what objectives the company needs to follow E) all of the above

28) Which of the following differentiates introverts from extraverts? 28) ______ A) Introverts are less impulsive than extraverts. B) Introverts are generally more assertive than extraverts. C) Introverts are more socially dominant than extraverts. D) As compared to extraverts, introverts tend to be happier in their jobs and in their lives as a whole. E) Introverts experience more positive emotions than extraverts.

29) Workforce diversity means that organizations are becoming more heterogeneous in terms of all of the following except ________. 29) ______ A) socioeconomic status B) age C) domestic partners D) gender E) religion

3) On average, managers spend most of their time doing which managerial activity? 3) _______ A) Traditional management B) Communication C) Human resource management D) Networking E) Systems

30) In an example, a local church is made up of people who are very different in their lifestyles and their stages of life. Mary is a 23-year-old single parent who earns the minimum wage. Jonathan is 60 years old, extremely wealthy, and works because he enjoys it. Jane is a 45-year-old lawyer who earns well and is well-respected in her profession. She is extremely career-oriented and is proud of her achievements. Jane is likely to focus on which of the following levels of needs? 30) ______ A) esteem B) self-actualization C) growth D) safety E) physiological

31) Carol is over 55 years of age and is targeted for layoff because she is highly paid and has lucrative benefits. Which of the following terms explains what she has been subjected to? 31) ______ A) discriminatory practice B) exclusion C) recessionary practice D) incivility E) mockery and insult

31) Motivation can be defined by three key elements. ________ is one of these three key elements and it is the element most of us focus on when we talk about motivation. 31) ______ A) Intensity B) Experience C) Expertise D) Intelligence E) Knowledge

33) Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule? 33) ______ A) flextime B) job enlargement C) job enrichment D) job rotation E) job centralization

34) Judy has been having a very difficult time at work. Her supervisor is constantly making her work long hours and is usually very critical of her behavior. This constant negativity is taking a toll on Judy and she is starting to experience hatred toward her job. According to the theory of emotional regulation, Judy needs to do which of the following to control her spiraling emotions? 34) ______ A) Vent...letting it out clears the soul. B) Drink...a little alcohol count help her chill out. C) Exercise...get some endorphins going. D) Curse...a few choice words will help. E) Dance...a hobby is always a good diversion.

35) Why are agreeable people usually less successful in their careers? 35) ______ A) They don't negotiate well. B) They are prone to impulsive behavior. C) They aren't happy in their lives. D) They aren't liked by superiors. E) They don't make many friends.

36) Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You are trying to improve this situation with the help of Herzberg's two-factor theory. You decide that your first job should be to improve the hygiene factors. Which of the following would you consider a hygiene factor? 36) ______ A) working conditions B) employee empowerment C) promotion D) recognition E) training related to new skills

37) The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job? 37) ______ A) forming natural work units B) combining tasks C) expanding jobs vertically D) opening feedback channels E) establishing client relationships

38) Moral emotions are those emotions that have moral implications because of our ________. 38) ______ A) instant judgment of the situation that evokes them B) individualistic culture C) guilt caused by our society D) religious beliefs E) interpersonal relationships

38) Organizations with transformational leaders generally have a greater ________, managers with ________, and ________ geared toward long-term results. 38) ______ A) decentralization of responsibility; higher propensity to take risks; compensation plans B) decentralization of responsibility; higher propensity to take risks; advancement plans C) decentralization of responsibility; lower propensity to take risks; compensation plans D) centralization of responsibility; higher propensity to take risks; advancement plans E) centralization of responsibility; higher propensity to take risks; compensation plans

38) What is positivity offset? 38) ______ A) experiencing a mildly positive mood at zero input B) having misperceptions of one's environment C) experiencing self-elation D) experiencing the fundamental attribution error E) exhibiting a self-serving bias when there is negative input

38) Which of the following is a job that does not lend itself to telecommuting? 38) ______ A) a car salesman who demonstrates the features of a new model of car B) a telemarketer who uses the phone to contact clients C) a product support specialist who handles queries sent by customers D) an attorney who spends most of her time researching on the computer E) a copywriter for an advertising firm

39) Group cohesion should lead to ________. 39) ______ A) group functioning B) withdrawal behaviors C) task performance D) citizenship behaviors E) productivity

39) Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. Nevertheless, it does not mean that OB cannot offer reasonably accurate explanations of human behavior or make valid predictions. It does mean that OB concepts must ________. 39) ______ A) reflect situational, or contingency, conditions B) avoid assumptions C) focus on the reliability and validity of research data D) be consistently applicable across a wide range of situations E) attempt to establish cause-and-effect relationships

4) According to the Big Five Model, people who score high on the ________ dimension are creative, curious, and artistically sensitive. 4) _______ A) openness to experience B) conscientiousness C) emotional stability D) agreeableness E) extraversion

40) According to Maslow's hierarchy of needs, which of the following is a lower-order need? 40) ______ A) safety B) recognition C) social D) self-actualization E) esteem

40) ________ is a science that seeks to measure, explain, and sometimes change the behavior of humans and other animals. 40) ______ A) Psychology B) Political science C) Psychiatry D) Sociology E) Organizational behavior

5) You are assembling a team to work on a long-term project which requires creativity, persistence, and formal thinking. The only piece of information available to you is the Myers-Briggs Type of each of the applicants. These results are shown below: Candidate Alan Brenda Cameron Drusilla Ellen Myers-Briggs Type INTJ ESTJ ENTP ESFP INFP You need to choose a lead person for the team. This person must be a visionary; combining an original mind with great drive. Who would be the best candidate based on their Myers-Briggs Type? 5) _______ A) Alan B) Brenda C) Cameron D) Drusilla E) Ellen

6) Marshall and Joe are brothers. Both are very interested in board games and both are very intellectual. Marshall is very kind and caring while Joe is a bit of a nerd. What is the role that genetics has likely played in the personalities of the two brothers? 6) _______ A) even split, genetics and life experience have shaped them B) everything, you are who you are C) most likely nothing, it is all about life experience D) maybe some, after all, they probably grew up together E) probably little, genetics are a big factor

6) Which of the following is not particularly effective for predicting workplace outcomes? 6) _______ A) person-personality fit B) person-group fit C) person-supervisor fit D) person-job fit E) person-organization fit

7) Based on the article you read for your discussion meeting, conclusion can be made that there is ___________________ between employee satisfaction/attitudes and organizational performance. 7) _______ A) a relationship B) no relationship C) no mention of relationship D) none of the above 8) Raul is a financial analyst who oversees the daily financial expenditures for a major big box retailer. On a typical day, Raul does not interact with other employees and only meets with his team on Monday afternoons

8) Which dimension of the Big Five Model refers to an individual's propensity to defer to others? 8) _______ A) agreeableness B) openness to experience C) emotional stability D) extraversion E) conscientiousness

9) Which of the following beliefs explains the usefulness of the systematic approach to the study of organizational behavior? 9) _______ A) Human behavior is not random. B) Human behavior is often not sensible. C) Human behavior does not vary a great deal between individuals and situations. D) Human behavior is rarely predictable. E) Human behavior is not consistent.

10) With reference to John Holland's personality-job fit theory, people belonging to the "investigative" type tend to be ________. 10) ______ A) sociable, friendly, and cooperative B) analytical, curious, and independent C) conforming, efficient, and practical D) shy, genuine, and persistent E) imaginative, disorderly, and idealistic

11) Which of the following theories indicates the existence of a dual continuum? 11) ______ A) theory of needs B) two-factor theory C) cognitive evaluation theory D) hierarchy of needs theory E) self-determination theory

11) You are assembling a team to work on a long-term project which requires creativity, persistence, and formal thinking. The only piece of information available to you is the Myers-Briggs Type of each of the applicants. These results are shown below: Candidate Alan Brenda Cameron Drusilla Ellen Myers-Briggs Type INTJ ESTJ ENTP ESFP INFP You are looking for an organizer, a person who is realistic, logical, and analytical. Who would be the best candidate based on their Myers-Briggs Type? 11) ______ A) Alan B) Brenda C) Cameron D) Drusilla E) Ellen

12) ________ is the ability to make rapid, repeated flexing movements. 12) ______ A) Extent flexibility B) Dynamic flexibility C) Explosive strength D) Dynamic strength E) Trunk strength

16) According to a recent large scale study, justice perceptions are important to all of the following values except ________. 16) ______ A) feminine B) collectivism C) uncertainty-avoidance D) low power-distance E) individualism

17) Which of the following is a type of discrimination that cannot be monitored or observed and may occur simply because the actor is not aware of the effects of their actions? 17) ______ A) randomization B) exclusion C) sexual harassment D) company policy E) inclusion

17) Which of the following statements is not an accurate representation of statistical findings showing the differences in outcomes and attitudes between Whites and African Americans? 17) ______ A) Substantial racial differences exist in attitudes toward affirmative action, with African Americans approving of such programs to a greater degree than Whites. B) African Americans and Hispanics also have lower turnover rates than Whites. C) African Americans and Hispanics perceive discrimination to be more prevalent in the workplace. D) Individuals tend to slightly favor colleagues of their own race in performance evaluations, promotion decisions, and pay raises. E) African Americans generally fare worse than Whites in employment decisions.

19) What is another term for cross-training? 19) ______ A) job enhancement B) job rotation C) job sharing D) work enrichment E) work enlargement

20) Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 20) ______ A) centralization B) enrichment C) rotation D) enlargement E) sharing

22) Which of the following is an example of an affective attitude? 22) ______ A) the opinion that it is never acceptable to steal B) anger at being unfairly accused of a wrongdoing C) the avoidance of a restaurant where one once received bad service D) believing that you did a good job E) the observation that most dogs have four legs

22) Which of the following is not an example of organizational citizenship behavior? 22) ______ A) volunteering to help a colleague meet a deadline B) discouraging a friend from applying for a job at the company C) contributing to a fund for a coworker to help with medical bills D) working over the weekend to make sure a project gets done E) telling your friends about the company's great work environment

23) The behavioral dimensions identified by the University of Michigan's Survey Research Center are closely related to those identified in the Ohio State Study. Employee-oriented leadership is similar to ________, and production-oriented leadership is similar to ________. 23) ______ A) task-orientation; relationship-orientation B) consideration; initiating structure C) initiating structure; consideration D) authentic leadership; transformational leadership E) transformational leadership; authentic leadership

25) Within mentoring relationships, ________. 25) ______ A) the mentor mainly benefits, but the protégé might also benefit B) both the protégé and the mentor benefit C) only the mentor benefits D) only the protégé benefits E) the protégé mainly benefits, but the mentor might also benefit

26) People who are ________ are less likely to be able to ________ their emotions. 26) ______ A) happy- control B) neurotic- control C) sad- suppress D) narcissistic- suppress E) confident- change

28) According to Robbins and Judge, organizational behavior can be analyzed on all of the following levels except ________. 28) ______ A) organizational B) outcome C) group D) individual E) none of the above

29) According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging to the "________" type are practical and prefer routine and order. 29) ______ A) feeling B) sensing C) extraverted D) introverted E) perceiving

30) By 2020, it is expected that 25 percent of the working population will be ________. 30) ______ A) black B) over 55 C) female D) Asian E) under 30

30) Which of the following statements is not true regarding values? 30) ______ A) They are partly determined by our genetically transmitted traits. B) There is no substantial variability in values across cultures. C) They tend to be relatively stable and enduring. D) They carry an individual's ideas as to what is right, good, or desirable. E) They have both content and intensity attributes.

34) Amber and Emmet were recently hired by a marketing agency. While Amber is typically in a good mood always, Emmet appears to be depressed most of the time. Based on this information, what would you expect from Amber? 34) ______ A) She will have poor problem-solving skills. B) She will find better solutions to problems. C) She will take a great deal of time trying to make a good decision. D) She will not be very creative when making decisions. E) She will make poor decisions.

34) The president of a small Asian country was hailed as a visionary and a genius when the nation's economy burgeoned during his first term in office. However, when the currency and the stock markets crashed during his government's second term, he was criticized as arrogant, elitist, and shortsighted. This scenario reflects the ________ theory of leadership. 34) ______ A) substitutes B) attribution C) traits D) LMX E) behavioral

35) Until the late 1980s, business school curricula emphasized the ________ aspects of management. 35) ______ A) human B) technical C) global D) ethical E) people

37) Sheila works for a manufacturer of Styrofoam trays for school lunches. Last year her son came home from school and told her that the trays she makes go straight to the landfill where they sit for hundreds of years without ever biodegrading. Although this information bothers Sheila, she does not look for another job because she enjoys her very high salary. Which dissonance moderating factor is illustrated by this example? 37) ______ A) There is no dissonance moderating factor in the example. B) High dissonance is tolerated because of a high reward. C) Dissonance is reduced because of the importance to the individual. D) Dissonance is reduced because of the sense of control by the individual. E) Dissonance is increased because of the sense of control by the individual.

37) Which of the following is not a management benefit of telecommuting? 37) ______ A) larger labor pool for recruitment B) decreased salary expenses C) decreased office expenditures D) improved morale in general E) higher productivity of employees

39) A leader high in initiating structure is most likely to ________. 39) ______ A) allow workers to define their own standards of performance B) emphasize meeting deadlines C) yell at people in meetings D) both A and B E) both A and C

4) Popular measures of organizational efficiency include return on investment, output per hour of labor, and ________. 4) _______ A) number of franchises created B) profit per dollar of sales C) reduction in customer complaints D) number of employees retained E) achieving sales goals

4) The science of ________ was developed by applying general concepts to a particular situation, person, or group. 4) _______ A) psychology B) organizational behavior C) social psychology D) anthropology E) sociology

5) Situations where an individual is required to define right and wrong conduct are termed ________. 5) _______ A) organizational complexities B) ethical dilemmas C) social puzzles D) human resource problems E) diversity issues

8) Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB. 8) _______ A) psychology B) anthropology C) political science D) archaeology E) corporate strategy

9) As organizational behaviorists, we organize characteristics by overall traits describing the ________ and ________ of a person's personality. 9) _______ A) development; positivity B) growth; development C) positivity; negativity D) strength; growth E) negativity; strength

9) The combination of ________ and ________ at doing one's core job tasks is a reflection of one's level of task performance. 9) _______ A) efficiency- motivation B) effectiveness- efficiency C) effectiveness- esteem D) roles- motivation E) efficiency- esteem

Jude is a social psychologist. He is working on a concept in social psychology, which is a major study area, and learning how to implement it and how to reduce barriers to its acceptance. Jude is studying the concept of ________. 1) _______ A) culture B) change C) fatigue D) power E) ethics

however, he typically has to run a report at 7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a six-month-old son and Emily will soon be returning to work thus requiring the couple to engage childcare. To enhance Raul's well-being at work, his manager could ________. 8) _______ A) reassign Raul to a position which requires less time B) allow Raul to work from home four days a week C) fire Raul D) allow Raul to completely work from home E) None of these ideas would enhance Raul's well-being.

28) Which of the following statements is true about people with positive core self-evaluations? 28) ______ A) They lack persistence. B) They are less popular coworkers than those with negative core self-evaluation. C) They set ambitious goals. D) They view themselves as powerless over their environment. E) They tend to question their capabilities.

10) Workforce diversity means that organizations are becoming more heterogeneous in terms of all of the following except ________. 10) ______ A) religion B) domestic partners C) socioeconomic status D) age E) gender

11) ________ is the ability to use logic and assess the implications of an argument. 11) ______ A) Perceptual speed B) Spatial visualization C) Deductive reasoning D) Inductive reasoning E) Verbal comprehension

12) You have decided to use Holland's Typology of Personality and Congruent Occupations to help your friends recognize which jobs they would be well-suited for. Monica is shy, stable, and persistent. Neil is ambitious and energetic and likes to dominate conversations. Jessica is idealistic, impractical, and very imaginative. Walter is efficient and practical, but he lacks imagination and tends to be inflexible. Chris is analytical, independent, and an original thinker. Which of your friends is best suited to being an accountant? 12) ______ A) Chris B) Jessica C) Walter D) Neil E) Monica

13) Which of the following statements is true according to McClelland's theory of needs? 13) ______ A) Best managers tend to have a high need for affiliation. B) People with a high achievement need tend to be successful managers, especially in large organizations. C) Best managers tend to have a high need for power. D) People with a high achievement need prefer jobs that have a low degree of personal responsibility. E) People with a high achievement need prefer doing tasks that involve a very high level of risk.

13) Which one of the following is not a classification of an individual's racial category according to the United States Bureau of Census? 13) ______ A) Asian B) Two or More Races C) Caucasian or Other Pacific Islander D) Native Hawaiian or Other Pacific Islander E) Some Other Race

14) The Myers-Briggs Type Indicator classifies people in all of the following categories except ________. 14) ______ A) perceiving/judging B) sensing/intuitive C) independent/dependent D) extraverted/introverted E) thinking/feeling

15) Goal-setting theory and self-efficacy theory do not ________. 15) ______ A) address employee behavior B) work toward improving motivation C) compete with one another D) both A and C E) both B and C

15) Which of the following statements is not true about the Wonderlic Cognitive Ability Test? 15) ______ A) It has different forms and each has 50 questions. B) More companies are using the Wonderlic in hiring decisions. C) Most of the companies using the Wonderlic stop using other hiring tools, such as application forms or interviews. D) It is able to provide valid information cheaply (for $5 to $10/applicant). E) It measures both speed and power, so the average score is pretty low—about 21/50.

16) In ________ cultures, similarity to supervisors is more important for predicting career advancement. 16) ______ A) peer-to-peer B) individualistic C) collectivistic D) sociocentric E) egocentric

17) According to the two-factor theory, ________ is a motivating factor. 17) ______ A) quality of supervision B) pay C) responsibility D) job security E) better company policy

2) Which of the following traits is most likely to aid someone in becoming a leader? 2) _______ A) Benevolence B) Type A Personality C) Narcissism D) Psychopathy E) Machiavellianism

20) With reference to the job characteristics model, which of the following defines task identity? 20) ______ A) the degree to which a job has an impact on the lives or work of other people B) the degree to which a job provides the worker freedom in scheduling and procedure C) the degree to which a job requires completion of a whole and identifiable piece of work D) the degree to which work activities generates direct and clear information about performance E) the degree to which a job requires a variety of different activities

21) Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action? 21) ______ A) Baggage handlers in Singapore often go on strike and replacements are needed. B) Ticket agents often have stressful jobs and need a break. C) Ticket agents often deal with luggage and so cross-training makes them more efficient. D) Ticket agents often have attitude problems and need to be "punished." E) There is no logical reason for this action.

21) Thad, Jamarcus, and Willy have been working for Davidson International each for three years. While the trio started together as analysts and are all still on the same team, Jamarcus has recently been made a team lead while Willy and Thad are still in their respective positions although Willy did receive a small raise after his last performance evaluation. Willy was happy to receive the raise but felt guilty that Thad did not also get a raise. Which best describes Willy's feelings? 21) ______ A) affective behavior B) organizational citizenship C) cognitive dissonance D) workplace deviance E) job satisfaction

21) Which of the following answer choices is the best definition of attitude? 21) ______ A) Attitudes indicate how one will react to a given event. B) Attitudes are a measure of how the worth of an object, person or event is evaluated. C) Attitudes are evaluative statements of what one believes about something or someone. D) Attitudes are the yardstick by which one measures ones actions. E) Attitudes are the emotional part of an evaluation of a person, object, or event.

23) The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed. 23) ______ A) merit-based B) gainsharing C) piece-rate D) competency-based E) profit sharing

25) Leaders who emerge from outside of the formal structures of the organization are called ________. 25) ______ A) transformational leaders B) mentors C) nonsanctioned leaders D) managers E) transactional leaders

26) Contingency theories focus on the ________ that impact leadership success. 26) ______ A) leader's abilities to inspire and transform followers B) leader's personal characteristics and qualities C) situational variables D) aspects of the leader's behavior E) values and ethics

26) How do charismatic leaders reduce stress for their employees? 26) ______ A) They encourage those who follow them to be more creative. B) They convince their followers to pursue a vision that can be ruinous. C) They help make work seem more meaningful and interesting. D) They show their ability to leverage higher salaries even with mediocre performance. E) They advise a larger-than-life attitude that does not act in the best interest of the organization.

27) If a manager uses data to define objectives, develop theories of causality, and then test those theories, then she can ultimately determine ________. 27) ______ A) which products to produce B) who should be fired C) which employee activities are relevant to objectives D) what objectives the company needs to follow E) all of the above

27) Which field of study has contributed to OB through its research on organizational culture and formal organization theory and structure? 27) ______ A) corporate strategy B) political science C) sociology D) operations management E) psychology

29) You are the manager of a small boutique. You have decided to apply the Big Five Model in order to understand your employees and their work habits because it is generally supported by an impressive body of research. You want to use the five dimensions of personality to match individuals with jobs to which they are well-suited. You know that your customers are demanding and sometimes difficult. So the salesperson should be able to withstand high levels of stress. Which personality dimension taps a person's ability to withstand stress? 29) ______ A) agreeableness B) conscientiousness C) emotional stability D) extraversion E) openness to experience

3) Which of the following personality traits indicates the degree to which a person is unemotional and pragmatic and believes that ends can justify means? 3) _______ A) Type A personality B) core self-evaluation C) Machiavellianism D) narcissism E) self-monitoring

32) Which response is demonstrated by Joe when he speaks up to support his company's actions even when the local newspaper is criticizing them? 32) ______ A) exit B) voice C) loyalty D) neglect E) performance

32) Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You are trying to improve this situation with the help of Herzberg's two-factor theory. You decide that your first job should be to improve the hygiene factors. Which of the following would you consider a hygiene factor? 32) ______ A) employee empowerment B) promotion C) working conditions D) training related to new skills E) recognition

33) A satisfied workforce does not guarantee successful organizational performance. In order to improve organizational effectiveness, managers ________. 33) ______ A) must formulate strategies to attack and eliminate deviant behaviors B) must keep track of absenteeism and turnover among the employees C) must try to improve employee attitudes D) must make jobs easier and targets achievable E) must offer periodic salary increments

33) ________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated. 33) ______ A) An employee stock ownership plan B) A merit-based pay plan C) Gainsharing D) A piece-rate pay plan E) Profit sharing

35) Holly needs to assign a very important advertising account to one of her writers. First she reviewed each writer's work load, then she studied the sales data of the products for the last three campaigns of each writer, then she reviewed each writer's annual review to familiarize herself with their goals. Finally, she gave the account to Paula, a very creative, efficient, writer who has had high sales results with her last three clients' products. Janet's management style is based on ________. 35) ______ A) subjective assessments B) organizational behavioral studies C) systematic study D) intuition or "gut feeling" E) preconceived notions

35) The computer age has greatly increased the way companies portray themselves online. Which theory best explains why this is? 35) ______ A) Big-Five Personality B) person-job fit C) person-organization fit D) work-life balance E) Dark Triad

36) Joanna watches her friend Sharon slim down. This increases her confidence that she can lose weight too. Which of the following ways of increasing self-efficacy is represented by this example? 36) ______ A) verbal persuasion B) enactive mastery C) vicarious modeling D) focused training E) arousal

36) Which of the following is highly beneficial to a proactive person? 36) ______ A) Good structure in their daily activities B) Strong oversight from their manager C) Ability to tailor their jobs to their strengths D) Working within a team E) Opportunities for deep level acting

37) According to the expectancy theory, which of the following relationships indicates the degree to which the individual believes that a particular level of output will lead to the attainment of a desired outcome? 37) ______ A) effort-performance B) performance-achievement C) performance-reward D) effort-satisfaction E) rewards-personal goals

37) Job embeddedness predicts important employment outcomes of ________. 37) ______ A) absenteeism B) counterproductive work behaviors C) job satisfaction D) job performance E) organizational citizenship behaviors

38) If followers are ________ and ________, the leader needs to use a supportive and participative style. 38) ______ A) able; willing B) able; complacent C) able; unwilling D) unable; unwilling E) unable; willing

39) An individual who is described as an ESTJ (Extraverted, Sensing, Thinking, Judging) on the Myers-Briggs Type Indicator can be best described as a(n) ________. 39) ______ A) innovator B) visionary C) organizer D) leader E) conceptualizer

4) Which of the following factors makes it imperative that organizations be fast and flexible? 4) _______ A) truncated capacity B) corporate excess C) globalization D) advances in corporate strategy E) workforce diversity

40) You graduated from college two years ago and began working at Hampstead Electronics. You have received good performance evaluations and a raise. You just found out that your organization has hired a recent college graduate with no experience at a higher salary than you are now making. You consider this an unfair act and resolve to do something about it. In such a situation, you will most likely ________. 40) ______ A) produce better work B) acknowledge that the newly hired person is worth more C) reduce the quality or quantity of work D) continue the job to acquire benefits of seniority E) work harder

40) ________ is the ability to identify a logical sequence in a problem and then solve the problem. 40) ______ A) Verbal comprehension B) Deductive reasoning C) Inductive reasoning D) Spatial visualization E) Perceptual speed

5) You are assembling a team to work on a long-term project which requires creativity, persistence, and formal thinking. The only piece of information available to you is the Myers-Briggs Type of each of the applicants. These results are shown below: Candidate Alan Brenda Cameron Drusilla Ellen Myers-Briggs Type INTJ ESTJ ENTP ESFP INFP You need a person who is innovative, individualistic, and versatile and is attracted to entrepreneurial ideas. Who would be the best candidate based on their Myers-Briggs Type? 5) _______ A) Alan B) Brenda C) Cameron D) Drusilla E) Ellen

6) Group cohesion should lead to ________. 6) _______ A) productivity B) task performance C) group functioning D) citizenship behaviors E) withdrawal behaviors

7) The survival of an organization depends on not just how productive the organization is, but also on ________. 7) _______ A) their geographic expansion B) their economy of scale C) how well they fit in the environment D) the strength of their competitors E) which products they produce

7) You are the manager of a small boutique. You have decided to apply the Big Five Model in order to understand your employees and their work habits because it is generally supported by an impressive body of research. You want to use the five dimensions of personality to match individuals with jobs to which they are well-suited. You know that your customers are demanding and sometimes difficult. So the salesperson should be able to withstand high levels of stress. Which personality dimension taps a person's ability to withstand stress? 7) _______ A) agreeableness B) extraversion C) emotional stability D) openness to experience E) conscientiousness

1) You have decided to use Holland's Typology of Personality and Congruent Occupations to help your friends recognize which jobs they would be well-suited for. Monica is shy, stable, and persistent. Neil is ambitious and energetic and likes to dominate conversations. Jessica is idealistic, impractical, and very imaginative. Walter is efficient and practical, but he lacks imagination and tends to be inflexible. Chris is analytical, independent, and an original thinker. Which of your friends is most likely to find a successful career as a writer? 1) _______ A) Chris B) Walter C) Monica D) Jessica E) Neil

1) ________ is the study of the impact that individuals, groups, and structure have on behavior within organizations. 1) _______ A) Performance management B) Employee relations C) Organizational strategy D) Organizational behavior E) Leadership

10) On average, managers spend the least amount of time doing which managerial activity? 10) ______ A) Traditional management B) Communication C) Human resource management D) Networking E) Systems

13) Which of the following statements is not an accurate representation of statistical findings showing the relationship between women employees and absence and turnover rates? 13) ______ A) Women are more likely to turn over than men. B) Mothers were rated especially low in competence. C) An increasing number of men report feeling a conflict between their home responsibilities and their work lives. D) Women have lower rates of absenteeism than men do. E) Men are increasingly sharing responsibility for child care.

14) When thinking about the progression of individual effort leading into individual performance, we see that an objective performance evaluation system plays a large role. Which individual element also plays an important role? 14) ______ A) needs B) ethics C) opportunity D) ability E) personality

14) ________ is the ability to exert force against external objects. 14) ______ A) Extent flexibility B) Explosive strength C) Dynamic strength D) Static strength E) Trunk strength

15) Based on lecture, alternative work arrangements to motivate employee include: 15) ______ A) Flex time B) Job sharing C) Telecommuting D) A, B, and C above E) None of the above

15) Based on lecture, alternative work arrangements to motivate employee include: 15) ______ A) Flextime. B) Job sharing C) Telecommuting D) A, B, and C above E) None of the above

17) Hofstede's five value dimensions of national culture include. 17) ______ A) Power distance B) Uncertainty avoidance C) Masculinity D) A, B, and C above E) None of the above

17) Hofstede's five value dimensions of national culture include: 17) ______ A) Power distance B) Uncertainty avoidance C) Masculinity D) A, B, and C above E) None of the above

18) In the context of employee engagement, it is observed that the highly engaged employees feel a deep connection to their company. Disengaged employees ________. 18) ______ A) continue working without affecting the turnover B) engage in productive activities to prove their worth C) feel disconnected, portraying deviant behavior at the workplace D) put time but no attention into their work E) put in efforts to be as good as engaged employees

19) Job enrichment increases the degree to which the worker controls the ________. 19) ______ A) feedback that a worker receives from his or her supervisor and peers B) evaluation of his or her peers C) horizontal integration of his or her tasks D) planning, execution, and evaluation of the work E) planning, execution, and evaluation of company plans

19) Which of the following is not considered a major job attitude by OB researchers? 19) ______ A) organizational commitment B) job satisfaction C) job involvement D) positive personality E) employee engagement

2) You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering. You should expect that the faculty member from ________ will probably contribute information about large-scale group behavior. 2) _______ A) social psychology B) psychology C) industrial engineering D) sociology E) anthropology

20) Vance and Jared were both recently hired to be program directors at an urban university. Vance attended a large, historic university while Jared attended a branch campus of a regional university. Jared is paid 15 percent more than Vance. The best explanation for this is ________. 20) ______ A) Vance's position is not important to the university B) the institution is not competitive within the industry C) Jared is a better negotiator D) Jared's position is worth more to the university E) Vance did not do well in school

21) Employee recognition programs have been found to be associated with increased employee ________. 21) ______ A) citizenship behaviors B) self-esteem C) job satisfaction D) self-esteem and job satisfaction E) self-esteem, citizenship behaviors, and job satisfaction.

21) Singapore Airlines is rated one of the best airlines in the world and often requires ticket agents to serve as baggage handlers. What is the logic behind this action? 21) ______ A) Baggage handlers in Singapore often go on strike and replacements are needed. B) Ticket agents often have attitude problems and need to be "punished." C) Ticket agents often have stressful jobs and need a break. D) Ticket agents often deal with luggage and so cross-training makes them more efficient. E) There is no logical reason for this action.

24) Henry is upset because his boss recently reprimanded him for missing a deadline. The boss put Henry on a probation period, causing him to lose his two days a week telecommuting privilege. Henry now has to work at the office five days a week. Which of the following is most likely to result from Henry's negative attitude due to the reprimand? 24) ______ A) cognitive dissonance B) positivity offset C) distinction bias D) deviant workplace behavior E) emotional contagion

27) With reference to John Holland's personality-job fit theory, people belonging to the ________ type prefer verbal activities in which there are opportunities to influence others and attain powers. 27) ______ A) realistic B) investigative C) artistic D) enterprising E) conventional

29) Jane Simpson rates low on conscientiousness. Which of the following statements is most likely to be true about Jane? 29) ______ A) She will be creative. B) She will be positive and optimistic. C) She will perform better in jobs that require significant interpersonal interaction. D) She will be easily distracted. E) She will be nervous, depressed, and insecure.

31) In an example, a local church is made up of people who are very different in their lifestyles and their stages of life. Mary is a 23-year-old single parent who earns the minimum wage. Jonathan is 60 years old, extremely wealthy, and works because he enjoys it. Jane is a 45-year-old lawyer who earns well and is well-respected in her profession. She is extremely career-oriented and is proud of her achievements. According to Maslow's hierarchy, Mary is likely to focus on satisfying ________ needs. 31) ______ A) self-actualization B) growth C) social D) physiological E) esteem

32) Which of the following is the distinct characteristic common to all participative management programs? 32) ______ A) autonomy B) quality improvement C) productivity enhancement D) joint decision making E) commitment

33) There is a strong link between employee ________ and ________. 33) ______ A) ability, attitudes B) personality- ability C) attitudes- skill set D) attitudes- personality E) ability, skill set

33) Which of the following statements is true regarding job sharing? 33) ______ A) It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. B) Job sharing is a method of job enrichment. C) It is also called cross-training. D) It allows two or more individuals to split a traditional 40-hour-a-week job. E) It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level.

34) Which of the following statements regarding leadership is true? 34) ______ A) Formal rights ensure good leadership. B) All leaders are managers. C) All leaders are hierarchically superior to followers. D) Nonsanctioned leadership is as important as formal influence. E) All managers are leaders.

34) Which theory of leadership proposes that followers attribute heroic or extraordinary leadership abilities when they observe certain behaviors? 34) ______ A) authentic leadership theory B) attributional leadership theory C) transformational leadership theory D) charismatic leadership theory E) transactional leadership theory

35) ________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity. 35) ______ A) Affirmative action B) Globalization C) Operational homogeneity D) Workforce diversity E) Organizational culture

36) ________ is defined as the biological heritage people use to identify themselves. 36) ______ A) Culture B) Diversity C) Ethnography D) Race E) Civilization

39) Researchers have used labels such as Baby Boomers, Generation Xers, and Millennials to describe different cohorts in the U.S. workforce. While these categories are helpful, they represent ________, not the ________ of individuals. 39) ______ A) beliefs; values B) values; groups C) groups; personalities D) trends; beliefs E) personalities; trends

4) Which of the following is not one of the five factors included in the Big Five Model? 4) _______ A) extraversion B) conscientiousness C) agreeableness D) intuitiveness E) emotional stability

1) An ethically healthy climate ________. 1) _______ A) seldom allows employees to do their work productively B) is non-existent in businesses C) interferes with the actual performance of the organization D) cannot be created by managers, but must be dictated by the organization's mission E) exists where employees confront a minimal degree of ambiguity regarding what constitutes right and wrong behaviors

1) Begun in 1993, the Global Leadership and Organizational Behavior Effectiveness (GLOBE) research program is an ongoing cross-cultural investigation of leadership and national culture. Using data from 825 organizations in 62 countries, the GLOBE team identified ________ dimensions on which national cultures differ. 1) _______ A) 15 B) 5 C) 20 D) 50 E) 9

12) What can be an unintended result of goal-setting? 12) ______ A) Employees might bond together. B) Employees might improve their performance. C) All options may be an unintended result of goal setting. D) Employees might become hyper competitive. E) Employees might act in unethical manners.

14) The ________ theory is also known as the social cognitive theory or the social learning theory. 14) ______ A) hierarchy of needs B) goal-setting C) two-factor D) self-determination E) self-efficacy

14) ________ is the ability to identify a logical sequence in a problem and then solve the problem. 14) ______ A) Verbal comprehension B) Deductive reasoning C) Perceptual speed D) Spatial visualization E) Inductive reasoning

16) Based on lecture, five factor personality model includes the following except. 16) ______ A) Agreeableness B) Neuroticism C) Openness to experience D) Extroversion E) Individual background

16) Based on lecture, five factor personality model includes the following except: 16) ______ A) Agreeableness B) Neuroticism C) Openness to experience D) Extroversion E) Individual background

16) Which of the following situations would not be considered a faith-based employment issue? 16) ______ A) leaving early on Christmas Eve B) Monday to Friday workweek C) wearing of a hijab in the office D) refusing to work on Saturday E) All could be considered faith-based issues.

18) Core job dimensions of job characteristics model include the following except: 18) ______ A) Skill variety B) Task identity C) Task significance D) Autonomy E) Self confidence

18) Core job dimensions of job characteristics model include the following except:. 18) ______ A) Skill variety B) Task identity C) Task significance D) Autonomy E) Self confidence

18) The emotional or feeling component of a person's attitude is called ________. 18) ______ A) the cognitive component B) complex understanding C) a complex attitude D) the behavior component E) the affective component

18) ________ is a participative process that uses employees' input to increase their commitment to the organization's success. 18) ______ A) Job sharing B) Job enrichment C) Organizational reengineering D) Corporate restructuring E) Employee involvement

19) Dispatch Heroes Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing, undue socializing, and tardiness. The management is considering enforcing several restrictions to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance? 19) ______ A) The management must restrict the activities that adversely affect productivity. B) Employers must introduce surveillance to ensure smooth flow of work. C) The management must suspend employees who engage in deviant workplace behaviors. D) Employers must take corrective action to stop the unwanted activities. E) Employers should attack the source of the problem, i.e., the dissatisfaction.

2) As compared to high self-monitors, low self-monitors ________. 2) _______ A) pay closer attention to the behavior of others B) tend to be more mobile in their careers C) receive better performance ratings D) show less commitment to their organizations E) are less likely to emerge as leaders

2) Which of the following are typically assigned just before or after a group is formed? 2) _______ A) culture B) inputs C) individual responsibilities D) environment E) roles

20) Festinger proposed that the desire to reduce dissonance is determined by three moderating factors including the ________. 20) ______ A) values of the elements creating the dissonance B) awareness that dissonance exists C) degree of positive affect the person has toward the behavior D) fact that values and attitudes will vary over the short term E) degree of influence the individual believes he or she has over the elements

22) The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job? 22) ______ A) expanding jobs vertically B) establishing client relationships C) opening feedback channels D) combining tasks E) forming natural work units

23) People who score ________ on emotional stability are more likely to react strongly to ________ events. 23) ______ A) average- positive B) high- negative C) low- positive D) average- negative E) low- negative

26) A ________ means that when nothing is going on, people are generally in a mildly good mood. 26) ______ A) residual positivity B) low positive affect C) high positive affect D) high negative affect E) positivity offset

26) The concept of socialized charismatic leadership seeks to integrate charismatic leadership with ________ leadership. 26) ______ A) transactional B) production-oriented C) relational D) transformational E) ethical

27) According to the Big Five Model, a person who scores ________ is easily distracted, disorganized, and unreliable. 27) ______ A) high on openness to experience B) low on agreeableness C) low on emotional stability D) high on extraversion E) low on conscientiousness

28) Which of the following statements is not true about work force diversity? 28) ______ A) Sexual orientation is a part of workforce diversity. B) Managing workforce diversity presents many challenges. C) Workforce diversity focuses on differences within a country. D) Disability is a category of workforce diversity. E) Workforce diversity is a concern only in the United States.

29) The survival of an organization depends on not just how productive the organization is, but also on ________. 29) ______ A) their economy of scale B) the strength of their competitors C) their geographic expansion D) which products they produce E) how well they fit in the environment

3) According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging to the "judging" type ________. 3) _______ A) rely on their personal values and emotions B) are quiet and shy C) rely on unconscious processes and look at the "big picture" D) are outgoing, sociable, and assertive E) want control and prefer their world to be ordered and structured

3) Jude is a social psychologist. He is working on a concept in social psychology, which is a major study area, and learning how to implement it and how to reduce barriers to its acceptance. Jude is studying the concept of ________. 3) _______ A) power B) ethics C) fatigue D) culture E) change

3) Which of the following is not a core topic of organizational behavior? 3) _______ A) attitude development B) work design C) motivation D) conflict E) resource allocation

30) The culture of which country tends to have lower levels of internal motivation? 30) ______ A) Great Britain B) United States C) Australia D) Canada E) Portugal

30) ________ is the ability to expend a maximum of energy in one or a series of acts. 30) ______ A) Extent flexibility B) Trunk strength C) Static strength D) Dynamic flexibility E) Explosive strength

31) ________ is the ability to direct the simultaneous actions of different parts of the body. 31) ______ A) Extent flexibility B) Stamina C) Dynamic flexibility D) Balance E) Body coordination

32) Leon Festinger argued that ________ follow(s) ________. 32) ______ A) attitudes- job satisfaction B) job satisfaction- behavior C) behavior- attitude D) behavior- job satisfaction E) attitudes- behavior

32) Which of the following statements is true regarding job rotation? 32) ______ A) It decreases the flexibility with which an organization can adapt to a change. B) It decreases supervisory workload. C) It decreases employee motivation. D) It decreases the flexibility in scheduling work. E) It decreases productivity.

36) One issue that does seem to differ between men and women, especially when the employee has preschool-age children, is ________. 36) ______ A) willingness to learn new skills B) willingness to conform C) greater employee participation D) the ambition to excel E) preference for work schedules

40) ________, the most widely used intelligence test in hiring decisions, takes only 12 minutes to complete. 40) ______ A) Multidimensional Aptitude Battery (MAB-II) B) Kaufman Brief Intelligence Test (KBIT) C) Myers-Briggs Type Indicator Assessment D) Kaufman Adolescent and Adult Intelligence Test (KAIT) E) Wonderlic Cognitive Ability Test

5) Group cohesion should lead to ________. 5) _______ A) productivity B) citizenship behaviors C) withdrawal behaviors D) task performance E) group functioning

5) The subject of organizational culture has been most influenced by which behavioral science discipline? 5) _______ A) political science B) psychology C) social psychology D) corporate strategy E) anthropology

6) Austin is a graduate student helping to organize a study on individual job satisfaction. The study focuses on the top five causes of satisfaction or dissatisfaction on a job. His department is surveying 200 individuals in 100 different types of organizations. Austin is most likely a graduate student in the department of ________. 6) _______ A) political science B) archaeology C) anthropology D) social psychology E) psychology

6) Which of the following is an example of group cohesion? 6) _______ A) staying late to help a coworker meet her deadline B) complimenting a coworker C) bringing donuts to a meeting D) calling a teammate after the death of his grandmother E) all of the above

7) As organizational behaviorists, we organize characteristics by overall traits describing the ________ and ________ of a person's personality. 7) _______ A) strength; growth B) negativity; strength C) development; positivity D) positivity; negativity E) growth; development

8) Harvey is a very exciting person, people want to be friends with him, and find his company very desirable. Harvey usually takes the lead within his circle of friends and seldom considers what others want. Most likely, Harvey has which of the Dark Triad? 8) _______ A) psychopathy B) narcissism C) Machiavellianism D) Machiavellianism and narcissism E) psychopathy and narcissism

8) Which of the following is an example of group cohesion? 8) _______ A) staying late to help a coworker meet her deadline B) bringing donuts to a meeting C) complimenting a coworker D) calling a teammate after the death of his grandmother E) all of the above

9) What does the Myers-Briggs Type Indicator classification of "E or I" stand for? 9) _______ A) extraverted/intuitive B) emotional/intuitive C) emotional/introverted D) empathetic/innovative E) extraverted/introverted

9) Which of the following cultural dimensions identified by GLOBE does not have an equivalent in Hofstede? 9) _______ A) individualism/collectivism B) future orientation C) power distance D) gender differentiation E) performance orientation

Organizational behavior chapters 1-13

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