Organizational behavior test 2

Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

Coercive power

In order to maintain the exchange relationship, the dependent party has _____ over the dominant party.

Countervailing power

Path-goal theory argues that

Effective leaders select the most appropriate behavior based on the situation.

Email is a very good medium for communicating emotions.

False

Flaming refers to the capacity of an organization to transmit information more quickly through computer networks than through traditional paper media.

False

Informal groups exist primarily to complete tasks for the organization that management doesn't know about.

False

Knowledge-based trust is confidence in one's own ability or knowledge.

False

Organizations should eliminate conflicts in order to be more productive.

False

Power is the act of changing another person's attitudes and behavior.

False

Reward power is associated with charisma

False

Teams are groups of two or more people who have equal influence over each other regarding the team's goals and means of achieving those goals.

False

The norming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team.

False

When sender and receiver have shared mental models, more communication is necessary to clarify meaning about that context.

False

Group think characteristics cause team members to be _____ in their decisions.

Highly confident

Which of the following statements about power are true?

Power requires interdependence in the relationship

Which of the following leadership styles/path-goal theory is the same as people-oriented leadership in the behavioral perspective of leadership.

Supportive

A task force refers to any

Temporary team that investigates a particular problem and typically disbands when the decision is made.

Communication refers to the process by which information is transmitted and understood between two or more people

True

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another party

True

Constructive conflict test the logic or arguments and encourages participants to re-examine their basic assumptions.

True

Effective leaders are good at expressing emotions, as well as regulating emotions in themselves and others.

True

Identification-based trust is potentially the strongest and most robust form of trust in work relationships.

True

In the communication process model, encoding the message refers to selecting the appropriate medium and sending your ideas through that medium.

True

Leadership is the ability to influence, motivate, and enable others to contribute to organizational effectiveness.

True

Legitimate power is created whenever the organization assigns a supervisor with formal authority over subordinates

True

Networking is a form of influence that tends to increase the individual's expert and referent power.

True

Norms are the informal rules and shared expectations that groups establish to regulate the behavior of their members.

True

Peer pressure typically represents a form of coercive power.

True

People might gain power by convincing others that they have something of value.

True

Referent power is mainly developed through a person's interpersonal skills.

True

Task-oriented leaders clarify duties and procedures, ensure that employees follow company rules and push them to reach their performance capacity.

True

Unlike the traditional view of leadership, shared leadership lacks formal authority.

True

When highly cohesive teams have norms that conflict with organizational goals, team performance is reduced.

True

Pepe with an external locus of control tend to be more satisfied with _____________ leadership styles.

directive and supportive