Organizational behavior test 2
Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.
Coercive power
In order to maintain the exchange relationship, the dependent party has _____ over the dominant party.
Countervailing power
Path-goal theory argues that
Effective leaders select the most appropriate behavior based on the situation.
Email is a very good medium for communicating emotions.
False
Flaming refers to the capacity of an organization to transmit information more quickly through computer networks than through traditional paper media.
False
Informal groups exist primarily to complete tasks for the organization that management doesn't know about.
False
Knowledge-based trust is confidence in one's own ability or knowledge.
False
Organizations should eliminate conflicts in order to be more productive.
False
Power is the act of changing another person's attitudes and behavior.
False
Reward power is associated with charisma
False
Teams are groups of two or more people who have equal influence over each other regarding the team's goals and means of achieving those goals.
False
The norming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team.
False
When sender and receiver have shared mental models, more communication is necessary to clarify meaning about that context.
False
Group think characteristics cause team members to be _____ in their decisions.
Highly confident
Which of the following statements about power are true?
Power requires interdependence in the relationship
Which of the following leadership styles/path-goal theory is the same as people-oriented leadership in the behavioral perspective of leadership.
Supportive
A task force refers to any
Temporary team that investigates a particular problem and typically disbands when the decision is made.
Communication refers to the process by which information is transmitted and understood between two or more people
True
Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another party
True
Constructive conflict test the logic or arguments and encourages participants to re-examine their basic assumptions.
True
Effective leaders are good at expressing emotions, as well as regulating emotions in themselves and others.
True
Identification-based trust is potentially the strongest and most robust form of trust in work relationships.
True
In the communication process model, encoding the message refers to selecting the appropriate medium and sending your ideas through that medium.
True
Leadership is the ability to influence, motivate, and enable others to contribute to organizational effectiveness.
True
Legitimate power is created whenever the organization assigns a supervisor with formal authority over subordinates
True
Networking is a form of influence that tends to increase the individual's expert and referent power.
True
Norms are the informal rules and shared expectations that groups establish to regulate the behavior of their members.
True
Peer pressure typically represents a form of coercive power.
True
People might gain power by convincing others that they have something of value.
True
Referent power is mainly developed through a person's interpersonal skills.
True
Task-oriented leaders clarify duties and procedures, ensure that employees follow company rules and push them to reach their performance capacity.
True
Unlike the traditional view of leadership, shared leadership lacks formal authority.
True
When highly cohesive teams have norms that conflict with organizational goals, team performance is reduced.
True
Pepe with an external locus of control tend to be more satisfied with _____________ leadership styles.
directive and supportive