Organizational culture and ethical behavior

__________ occurs when an employee informs an outside person or organization about his or her organization's illegal or unethical behaviors.

Whistle-blowing

Hofstede's model of national culture asserts that __________ countries allow social and economic inequalities to persist.

high-power-distance

Which of the following is NOT a component of organizational culture?

technology

An inert organization would be best characterized as _________.

stuck

Individuals within an organization know that any action that harms others is not acceptable.

False

Research suggests that people who believe they have little at stake are the ones most likely to act unethically.

False

Stories about organizational heroes must be true because they provide important clues about cultural values and norms.

False

The organization's culture does little to control the way employees perceive and respond to their environment.

False

__________ are standards or styles of behavior that are considered acceptable or typical for a group of people.

Norms

__________ are the moral values that a group of similarly trained people develops to control their behavior.

Professional ethics

Because personal ethics influence how a person will act in an organization, the culture of an organization is strongly affected by the people who are in a position to establish its ethical values.

True

In adaptive cultures, employees often receive rewards linked directly to their performance and to the performance of the company as a whole.

True

Individual ethics are the personal moral values that people use to structure their interactions with other people.

True

Organizational culture is the set of shared values, beliefs, and norms that influence the way employees think, feel, and behave towards each other and towards people outside of the organization.

True

Shared cultural values provide a common reference point and smooth interactions among organizational members.

True

The cultural values of an organization are often evident in the stories, ceremonies, and language found in the organization

True

Whistle-blowing occurs when an employee informs an outside organization or person about an organization's illegal or unethical behaviors.

True

Which of the following does NOT make a major contribution to a company's culture?

company's clients and vendors

All of the following are common instrumental values in a company with an inert culture EXCEPT __________.

entrepreneurship

The top terminal value of a company is profitability. Founders and managers will MOST LIKELY encourage employees to have what instrumental value?

hard work

Employees __________ an organization's values and its specific norms when they learn to behave according to their organization's specific values and norms without realizing they are doing so.

internalize

The ability of an organization's culture to motivate employees and increase its effectiveness is directly related to the way in which

members learn the organization's values

Ethical values and rules do all of the following EXCEPT __________.

minimize the organization's chances of hiring the best job applicants

Awards dinners, newspaper releases, and employee promotions are examples of __________.

rites of enhancement

What is organizational culture?

set of shared values, beliefs, and norms that influence the way employees think feel, and behave towards one another and toward people outside the organization