outlook

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Yes

2 / 8 You can add and delete individuals from a group contact

Ribbon

A collection of tabs providing easy access to a group of commands for specific purposes such as changing the view, creating folders, or checking for new mail. Some groups have a Dialog box launcher button at the bottom right to display a dialog box or window with more commands and options.

✓Attachments

A item attached as a files to a new message, to a reply, or to a message you are forwarding before or after you type the main body of the message.

✓Blocked Senders

A list of email addresses with messages that are automatically put into the Junk Email folder.

✓Safe Senders

A list of email addresses you consider safe and want to receive messages from

✓Global Address Book

A networked environment with a Microsoft Exchange account to use this address book.

✓Outlook Address Book (Contacts or People)

A type of address book for standalone computers and networks not using Microsoft Exchange.

Navigation Bar/Pane

Allows the movement or navigation between the different mail folders. In the collapsed mode, it displays two bars containing buttons for the Favorites group and for navigating to other elements such as Calendar.

View Buttons

Alternate between different views for the Outlook element; these vary with the active element.

✓New Contact Group

An address list that contains information about a group of people to whom you may frequently send messages.

Tasks track your activities.

An electronic to-do list that allows you to prioritize

Zoom Slider

Click the buttons at either side of the slider to increase or decrease the zoom percentage by 10%, or drag the slider button to choose a particular zoom percentage. Outlook displays the current zoom percentage in the Zoom level button, at the right of the View buttons. You can also click this button to set a custom or specific zoom percentage.

✓Shortcuts

Displays a different pane that lists any shortcuts you have set, as well as the option to navigate to Outlook Today (a quick view and summary of calendar items, tasks, or messages for the day or week view) or to go to Microsoft Office Online

✓Folders

Displays all folders in the top portion of the Navigation Pane. Displays all folders in the top portion of the Navigation Pane.

Reading Pane

Displays the contents for the group item selected in the Navigation Pane.

Active Folder

Displays the contents of the active (selected) folder in the Folder list or Navigation Pane, such as in this screen where the Inbox is the active folder and any messages sent to this account appear in this list.

✓Quick Steps

Enables you to accomplish a task with one click instead of several.

On the Contact Group tab, in the Show group, click Notes

How can you add notes for a contact group? *

Save the Excel file as a .csv file format and then import into Outlook

How can you combine a list of contacts currently saved in Excel format with the list of contacts in Outlook? *

Click the arrow for the Email field and enter the email address in one of the other two fields.

How can you enter several email addresses for a contact? *

Select the contact in the contact group window and click Remove Member

How can you remove someone from a contact group

Create a reminder using the Follow Up feature for each task with due dates.

How can you set up reminders to automatically appear for all tasks with due dates?

Open the Deleted Items folder and drag the contact overtop the People group.

If you accidentally delete a contact from the Contacts module, how can you most quickly and easily restore it?

Use the Recurrence feature

If you had a task that needed to be completed every other Friday afternoon, how would you set this up? *

✓Message Options

It allows you to affect the way the message is delivered or displays for the recipient

search

Located above the Active Folder/Read list, use this to search for items within each module of Outlook.

status bar

Provides information on the number of items stored in a folder as well as provides the ability to turn on additional statuses.

✓Theme

Set of integrated document designs that make your online documents attractive and effective. They provides a look for the document by using colors, fonts and graphics to enhance your message.

Collapse the Ribbon

The button used to collapses or minimizes the ribbon to show more items in the Contents Pane.

Mail

Used to compose, send, read and manage messages.

✓Voting buttons

Used to conduct an online survey using standard choice items (such as Yes or No) from a predefined list, or you can type the text for your choices.

notes

Used to enter brief notes

✓Categories

Used to help you find or sort different types of information in Outlook.

People ✓Contacts

Used to manage your contact list.

Vertical split bars

Used to resize the panes. When you point the mouse cursor at a split bar, the cursor becomes a resize symbol that can then drag to adjust the size of the desired pane

calendar

Used to schedule appointments, meetings or events

✓Reading Pane

Useful for scanning messages quickly without opening them. By default, it is active on the right.

The .vcf item is an Outlook contact that has been saved in this format so you can save it to your Contacts list once it is open on your screen.

What does it mean if someone includes a .vcf attachment in a message?

The person has declined the task assignment.

What does it mean if you see an icon with an X included with a response on a task request? *

Outlook places a checkmark next to the task and adds a strikethrough effect on the task name.

What happens when you mark a task as complete? *

You can change the status of a task at any time.

When can you change the status for a task?

File tab

When clicked, this displays the Backstage view from which you can select commands for organizing Outlook, such as setting up accounts.

Create the first contact per usual and when finished, click Save and New, Contact from the Same Company.

Which is the most efficient way to create two contacts from the same company?

Outlook Item

Which option would you use to attach a note to a task?

To sort or organize the notes based on the color of the categories

Why might you assign a category to a task or note? *

The task will be handled by someone else but you want to keep track of the progress

Why might you want to assign a task?

To enter notes or to track the total time of the task.

Why might you want to use the Details option with a task? *

You can enter more details for the task in the New Task window.

Why would you use the New Task window to create a task instead of the task field?

True

You can share a group contact with other people


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