P.E. B Test 4- Conflict Management 2
Conflict resolution includes all of the following EXCEPT: A. negotiation and diplomacy between parties B. continued aggression between parties C. involvement and engagement of each party D. nonviolently reaching a solution
B. continued aggression between parties
Which of the following statements is considered a neutral argument? A. "You need to be a professional about this." B. "I feel we can improve our communication." C. "I hope you can work on this issue." D. "It would be best if you try a little harder."
B. "I feel we can improve our communication."
Which of the following scenarios does NOT involve feelings leading to conflict? A. Sally ignores Betty's opinion. B. Sally feels Betty is wrong. C. Sally shares Betty's concerns. D. Sally tells Betty what to think.
C. Sally shares Betty's concerns.
Which of the following is an influence on conflict resolution? A. capability B. the nature of the conflict C. personal attitudes D. all of the above
D. All of the above
Which of the following is necessary to resolve conflict? A. patience with the conflict resolution process B. willingness to engage the other party C. support of all involved parties D. all of the above
D. All of the above
Which of the following statements is TRUE? A. Arbitration is necessary when one or more of the parties involved is unwilling to compromise. B. Mediation involves a third party who does not help make a decision. C. A compromise is a jointly reached solution where both parties agree to give up part of their plan to reach a solution. D. all of the above
D. All of the above
While arguing with a coworker, it is best to point out mistakes immediately so that you do not forget something later. Please select the best answer from the choices provided. True False
False
A conflict is a fight, struggle, or disagreement, between a minimum of three or more people. Please select the best answer from the choices provided. True False
False
A strong emotional response is better than logical reasoning because the other party involved will see how passionate you really are about the topic. Please select the best answer from the choices provided. True False
False
A two-year-old child is on the same level as a ten year old child in terms of conflict resolution. Please select the best answer from the choices provided. True False
False
Conflict resolution is a violent method or process of finding a solution to a conflict. Please select the best answer from the choices provided. True False
False
Which of the following is NOT considered a conflict? A. an unhappy employee quitting his job B. a debate between rival political opponents C. two friends disagreeing about who the better athlete is D. an intense fight during a hockey game
A. An unhappy employee quitting his job
A conflict can arise when a child is deprived of basic needs. Please select the best answer from the choices provided. True False
True
If a classmate bullies another person to cheat on an exam for them, this is an example of someone wielding power. Please select the best answer from the choices provided. True False
True
Which factor is important while brainstorming? A. haggling over failed solutions B. pursuing one party's objectives C. taking a break when facing roadblocks D. never compromising
C. taking a break when facing roadblocks
Which of the following is NOT another way of stating that perceptions differ? A. Beauty is in the eye of the beholder. B. Situations can be viewed from many perspectives. C. People of different ages have different tastes and priorities. D. Most people share similar opinions on important life matters.
D. Most people share similar opinions on important life matters.
