PF 5- Q3: Consumers

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PF 5- Q 3: Read the following except from a warranty. What time period is this warranty for? "This warranty is given by XYZ Motors. The Zoom car is guaranteed to be free of defects for 30,000 miles or three years, whichever is reached first."

- 30,000 miles or three years - ten years - one year - 30,000 miles answer: - 30,000 miles or three years

PF 5- Q 3: An organization whose purpose is to receive and investigate customer complaints of dishonest business practices and provide complaints and reports from investigations to the public is called the _____.

- Bureau of Consumer Protection - Bureau of Business Investigations - Better Business Bureau - Bad Business Bureau answer: - Better Business Bureau

PF 5- Q 3: Nadia could not withdraw money from her checking account, even though it had been several weeks since she deposited a check. What act protects her from this?

- Equal Credit Opportunity Act - The Truth in Lending Act - Expedited Funds Availability Act - The FDIC Deposit Regulations Act answer: - The FDIC Deposit Regulations Act

PF 5- Q 3: Choose all that apply. Select all the responsibilities of consumers.

- Gather information about products and services before making a purchase in order to be aware of price, quality, and the product specifications. - Read the details about each lending act. - Read instructions on products and use them as intended. - Take action and report faulty products, fraudulent activity, and any other violation of consumer rights. - Stay informed about products that you buy in order to be aware of product recalls. - Insist on compensation if you are not satisfied with your purchase. - Consider the impact of your purchases on others and choose products that do not harm the environment. answer: - Gather information about products and services before making a purchase in order to be aware of price, quality, and the product specifications. - Read instructions on products and use them as intended. - Take action and report faulty products, fraudulent activity, and any other violation of consumer rights.

PF 5- Q 3: If you want to get information about product recalls, what could you do?

- Go to the library and read a book about scams. - Visit the Consumer Product Safety Commission Web site and look for product recalls. - Read the Fair Credit Billing Act. - Read instructions on products and use them as intended. answer: - Read instructions on products and use them as intended.

PF 5- Q 3: How should you make a difficult purchasing decision?

- Search online for advertisements. - Gather information about the product, using the PACED decision-making process. - Go directly to a store and buy the item. - List all of the pros and cons of the products. answer: - List all of the pros and cons of the products.

PF 5- Q 3: It is not a consumer's responsibility to report fraudulent activity.

- True - False answer: - False

PF 5- Q 3: When writing a letter of complaint to a business, you should include specific action you would like them to take.

- True - False answer: - True

PF 5- Q 3: Anthony's debit card was stolen, and someone purchased over $1,000 worth of items on it. Which law or regulation protects Anthony from having to pay for all of it?

- Truth in Savings Act - Electronic Fund Transfer Act - Expedited Funds Availability Act - FDIC Deposit Insurance Regulations answer: - Truth in Savings Act

PF 5- Q 3: Jordan visited a sporting goods shop. The salesperson knew that he had a fear of bugs and used this fear to sell him extra camping gear. This is an example of _____.

- an advertisement - a warranty - a deceptive sales technique - an honest sales technique answer: - a deceptive sales technique

PF 5- Q 3: Carla watched a commercial that showed a girl just like herself trying on a pair of jeans. This advertiser used the technique of _____.

- humor - experts - entertainment - ordinary people answer: - ordinary people

PF 5- Q 3: Julia bought a used car. She found out after she made the purchase that the car had previously been in an accident. What right was Julia denied?

- the right to information - the right to service - the right to be safe - the right to receive compensation answer: - the right to receive compensation

PF 5- Q 3: The _____ lets you cancel a purchase within three days if it was purchased from a door-to-door salesperson.

- warranty - guarantee - Cooling Off Rule - advertisement answer: - Cooling Off Rule

PF 5- Q 3: A warranty is a _____.

- written guarantee that states an item will be fixed or replaced under certain conditions - guarantee by word of mouth that an item will be replaced if it breaks - restriction to when and in what situations a product may be returned - consumer right that protects consumers against faulty parts answer: - written guarantee that states an item will be fixed or replaced under certain conditions

PF 5- Q 3: Name at least four consumer rights.

Writer: 1. Gather information about products and services before making a purchase in order to be aware of price, quality, and the product specifications. 2. Read instructions on products and use them only as intended. 3. Take action. Report faulty products, fraudulent activity, and any other violation of consumer rights. 4. Gather information about products and services before making a purchase in order to be aware of price, quality, and the product specifications.

PF 5- Q 3: Write a couple of sentences in answer to the following question. If you want to get information about the most recent scams that have been occurring, what could you do?

Writer: Look them up on the internet about the products and use them as intended. You could also find recent books to know more about them.

PF 5- Q 3: Choose all that apply. Select all the things that smart shoppers do. - Never purchase a warranty. - Avoid high-pressure sales techniques. - Know that offers that sound too good to be true usually are. - Don't give out a credit card number for any purpose other than to make a purchase. - Don't buy anything on terms they don't fully understand. - Find out about refunds, returns, and cancellation policies.

answer: - Avoid high-pressure sales techniques. - Know that offers that sound too good to be true usually are. - Don't give out a credit card number for any purpose other than to make a purchase. - Don't buy anything on terms they don't fully understand. - Find out about refunds, returns, and cancellation policies.


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