POBF 7.03 It's Manageable

Which of the following do many businesses believe to be their most important resource

a. Employees

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

a. Middle managers

Why do top-level managers usually receive high salaries

a. Their decisions affect the entire company.

Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ______________ function of management.

a. planning

Which of the following are examples of first-line management job titles:

b. Collections supervisor, crew chief, and production supervisor

A manager studies the business's previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?

b. Information

What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.

b. Organizing

Which of the following are examples of top-level management job titles:

b. President, senior vice president, and chief executive officer

Why do all businesses need financial resources?

b. To pay operating expenses

Which of the following is an important function of mid-level management:

b. To serve as a link between top-level and first-line management

A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating

b. interpersonal skills.

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating

b. technical skills.

Which of the following statements about first-line management is true:

c. Businesses typically hire their first-line managers from inside the company.

Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.

c. Staffing

Which of the following is the main purpose of management:

c. To accomplish the business's goals

A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.

c. controlling

What must managers be able to do if they want employees to understand the business's goals and be productive?

conceptual skills.

Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a five-percent bonus.

d. Directing

Which of the following are examples of middle-management job titles:

d. District manager, department head, and regional sales manager

Why should managers know how to do the work of the workers they supervise?

d. To have realistic expectations for workers