Principle of Management Exam #2
According to the managerial grid approach, the ideal style of managerial behavior is
9,9
Which of the following is a dysfunctional behavior?
Absenteeism
A person's ability to get along with others in an organization is known as ____.
Agreeableness
When a manager tries to encourage social interaction among his subordinates, he is trying to address their need for ____.
Belongingness
Demonstrating personal excitement or passion about something is part of ________ leadership.
Charismatic
Bullies in the workplace use sarcasm, humiliation, and fear to influence others. This is a form of ____ power.
Coercive
____ is an individual's power to think intelligently and to analyze situations and data effectively
Cognitive ability
Libra Travel agency has a few back-up buses to be prepared in case any of its day-tour buses break down. This is an example of a:
Contingency Plan
____ represents an important method that managers can use to enhance employee motivation
Empowerment
Which of the following is a process perspective on motivation
Equity theory
When Amy is in a room full of strangers she becomes energized to interact with them. Which of the following personality traits does Amy portray?
Extraversion
Which of the following strategies will help companies succeed during the growth stage of a product cycle?
Focusing on creating product differentiation
What is the most important idea for managers to remember from equity theory?
For rewards to motivate employees, employees must perceive them as being fair
Sam, the CEO of a company, has the power to take decisions related to resource allocations. His power is mainly derived from his position in the company. Which power is best demonstrated in the given scenario?
Legitimate
In the GE Business Screen matrix, which of the following is a determinant of industry attractiveness
Market size
____ is an intangible determinant of individual performance
Motivation
____ is defined as the set of forces that cause people to behave in certain ways.
Motivation
____, used to determine individual performance, can be challenging for a manager to impart in an employee
Motivation
Goals are set for and by line-managers are called ____ goals
Operational
According to the path-goal theory, a person with an internal locus of control is most likely to prefer _____ leadership.
Participative
Identify the inducement that an organization provides to its employees
Pay
____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another
Personality
According to Maslow, an individual is motivated first and foremost to satisfy ____ needs
Physiological
Organizations provide adequate wages, comfortable temperatures, restrooms, ventilation, etc. as a means to address the ____ needs of its employees
Physiological
____ describes activites carried out for the specific purpose of acquiring, developing, and using power and other resources to obtain one's preferred outcomes.
Political behavior
When a subordinate has outstanding performance and his or her supervisor publicly praises it, the supervisor is using
Positive reinforcement
____ is the ability to affect the behavior of others
Power
Annika is excited about her new job. She thinks it will be exciting, fulfilling, rewarding, and allow her the standard of living she is looking for. She has made a(n) ____ with her new employer
Psychological contract
_____ is used by managers to weaken undesired behaviors by creating unpleasant consequences
Punishment
Which of the following is an example of dysfunctional behavior?
Racial harassment
Virtually all larger businesses in the United States use a(n) ____ strategy
Related- diversification
Virtually all larger businesses in the United States use a(n) _____ strategy.
Related-diversification
____ is a counterproductive side affect of using punishment as a reinforcement method.
Resentment
When leaders decide to either give salary increases to their employees or withhold any salary increases, which of the following types of power do they exercise
Reward
An organizational _____ is the formal and informal mechanisms by which employee performance is defined, evaluated and awarded
Reward System
Venus Corp. prohibits its employees from smoking in its premises. This is an example of a(n):
Rule
The starting point in formulating strategies is usually
SWOT analysis
During the decline stage of the product life cycle:
Sales drop
According to the motivation framework, after a worker notices an unfilled need, the next step is:
Searching for ways to satisfy the need
According to Maslow's hierarchy of needs, once an individual has satisfied his physiological needs, he turns his focus towards ____ needs
Security
____ needs are at the top of Maslow's hierarchy of needs
Self-actualization
The set of processes for determining the strategies that will be used by an organization is known as
Strategy implementation
Which of the following will be considered as an organizational strength in the context of SWOT analysis?
Surplus capital
____ are consequences of behaviors in an organizational setting, usually rewards
Valences
Which of the following is an organizational strength?
Well-established distribution channels
According to the two-factor theory, which of the following is a hygiene factor that influences an employee's satisfaction or dissatisfaction?
Working conditions
Complexes of beliefs and feelings that people have about specific ideas, situations, or other people are known as _____.
attitudes.
Punishment involves the use of ____ power
coercive
An organization that pursues a(n) ____ strategy seeks to stand out among competitors through the quality (broadly defined) of its products or services
differentiation
tactical goals are set by:
middle managers
An organization's ____ is a statement of its fundamental, unique purpose that sets a business apart from other firms of its type and identifies the scope of the business's operations in product and market terms
mission
During the growth stage of the product life cycle:
more firms begin producing the product
in the expectancy theory, raises, promotions, stress and resentment are all ____ of an individual's behaviors
outcomes
Bill Lennox is a good man. He demonstrates high moral standards with every decision he takes and inspires others to follow suit. From the given information, we can say that he has ____ power
referent
the top managers of Dietizza, a large low-fat pizza chain plan to increase the profitability of all its outlets by 15% in a period of two years
strategic
Strategic goals are set by:
top managers