Principles of Management Questions

According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum.

50

Which of the following defines an organization?

A group of people who work together to achieve some specific purpose

Which employee is the best example of a functional manager?

Brett, who is the manager of the company's accounting department.

Which of these individuals is an example of a top manager?

CEO

Which of the following managers demonstrates the management function of planning (in contrast to organizing, controlling, or leading)?

Maribeth, who determines that her sales staff needs to contact twenty new customers each month to meet department goals Reason: Planning involves setting goals and deciding how to achieve them.

Which of these employees is demonstrating a proactive learning orientation?

Millicent is taking a computer coding class at the community college so she can apply for a new role at work.

Which of the following statements is true about the financial rewards of being a manager?

Some middle-level managers make more than $100,000 a year.

What are two potential rewards of being an exceptional manager?

The ability to earn more than most workers Fringe benefits, such as a large office or stock options

Which of the following represents an ethical challenge?

Zeynep's company uses only green materials, but he is tempted to use a cheaper supplier whose products are not environmentally friendly.

What key to career growth did Jeff Bezos possess that motivated him to leave a stable lucrative job and create a start-up that became Amazon?

ability to take risks

When an organization is able to produce goods or services more effectively than competitors and thereby outperform them, it has achieved a competitive ______.

advantage

Which racial or ethnic groups in the United States are expected to increase in terms of percentage of the population over the next few decades? (Choose every correct answer.)

asians and african americans

The ability to think analytically, visualize an organization as a whole, and understand how the parts work together are examples of _______ skills.

conceptual

The company president meets with senior managers to determine what is causing a problem with the company's best-selling computer microchip. They discuss whether the cause might be a modification that was made in the manufacturing process. Which management function is the group performing?

controlling

The managerial function of ______ involves monitoring performance, comparing it to goals, and taking corrective action when needed.

controlling

The buying and selling of goods or services over computer networks is known as _______, whereas _______ involves using the Internet to facilitate every aspect of running a business.

e-commerce; e-business

In order for an organization to maintain a competitive advantage, it must stay ahead of its competition in customer responsiveness, innovation, quality, and _______.

efficiency

Gordon would like to win back his customer by giving him tickets to a major league baseball game, but he knows his company frowns on this type of activity. Which type of dilemma is Gordon facing?

ethical

True or false: Having experience in a specific industry is the only characteristic people must possess to succeed professionally.

false

True or false: Today, it is more common for a company to hire an executive who will give orders rather than someone who will ask questions and encourage independent thinking.

false

Gerard is responsible for only one activity in his organization—the management of the human resources department. He would be classified as a

functional manager

Meaningfulness is associated with _____ rather than _____.

giving, talking

Expanding operations in countries where verbal expressions and gestures do not have the same meaning illustrate one of the main challenges of managing for _______.

globalizaition

After purchasing a small company in China, Linda's US-based company trained all of its employees on Chinese business customs so they would be able to communicate properly with their new coworkers in China. Linda's company was responding to the results of ______.

globalization

Mintzberg characterized managers' interaction with people both inside and outside of their work units as their _______ roles.

interpersonal

Alesha is looking for her first job as a marketing manager for a retailing company. When a recruiter asks her whether she has the technical skills for the job, what is he referring to?

job-specific knowledge for the position in retailing

Motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals is the definition of which management function?

leading

Which managerial roles were identified by Mintzberg as interpersonal roles? (Choose every correct answer.)

liasion, leader, figurehead

In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers.This is an example of the _____ effect.

multiplier

The concept that a manager's influence extends far beyond the results that can be achieved by an individual acting alone is called the _____ effect.

multiplier

In the new department she is setting up, Shondra decides that top managers will report to her and that everyone else will report to the head of human resources. Which of the management functions is Shondra performing when she makes this decision?

organizing

The organizing function of management consists of arranging tasks, ______, and other resources needed to accomplish work.

people

Caliana manages the warehouse for United Processors Inc. At the beginning of each year, she determines the department goals for the next 12 months. Which of the four management functions is she performing when she sets these goals?

planning

Setting goals and figuring out how to achieve them describes the _____ function of the management process.

planning

Dell Computer uses recycled and recyclable materials in its product and packaging design in an effort to minimize damage to the environment which will help future generations meet their own needs. Dell's efforts are an example of _____.

sustainability

Meeting the needs of the present through economic development without compromising the needs of future generations to meet their own needs is called ______.

sustainability

The job-specific knowledge you need to perform well in a specialized field, known as _______ skills, appear to be most important for first-line managers.

technical

What are primary skills that companies seek in top managers? (Choose every correct answer.)

the ability to communicate, the ability to have high energy, the ability to motivate and engage others

Kurt is responsible for establishing organization-wide policies and strategies, and making long-term decisions that affect the organization as a whole. Kurt would be characterized as a _______ manager.

top

For which level of management are conceptual skills particularly important?

top managers

True or false: Taking ownership of a work project is an example of an attitude.

true