PROJECT MANAGEMENT CONCEPTS Unit 2

Which of the following does not present a project management challenge? Non-supportive corporate culture Achievement of business results Shifting organizational priorities Insufficient project communication

Achievement of business results The potential for achievement of a desired business result is a motivating factor for subscribing to effective project management practices.

Which of the following is important to understanding what others are saying both verbally and nonverbally and for effective project management? Formal communication Active listening Informal communication Status Meetings

Active listening Active listening is important to understanding what others are saying both verbally and nonverbally and for effective project management.

Which of the following items is an example of a product that a project creates? Buildings Hiring temporary staff Teaching employees Delivering merchandise

Buildings Buildings such as houses, libraries, and schools are examples of products that projects create.

Which of the following is an advantage of the functional organization? Utilizing resources across functions is very easy. Administrative personnel are not duplicated in each project team. There is flexibility in the use of staff. Customer issues are responded to quickly.

Flexibility in the use of staff is a positive attribute of the functional organization.

PMI's ______________ provide frameworks and processes in the areas of project, program and portfolio management and the organization project management maturity (OPM3)

Foundational standards Foundational standards provide frameworks and processes in the areas of project, program and portfolio management and the organizational project management maturity (OPM3)

In which organizational structure does the PM have little or no formal authority? Functional Matrix Ad hoc Projectized

Functional In a functional structure, the PM has little or no formal authority and any influence that the PM has will come from the PM's ability to negotiate with and influence others.

Which of the following is a challenge to effective project management? Improved products and services Lack of clear and direct strategic alignment with the specific project Improved productivity Better cost control

Lack of clear and direct strategic alignment with the specific project Lack of alignment can derail a project and create confusion throughout the project life cycle.

At which level of the project management maturity model (OPM3) are there no formal standards, processes, methods, procedures, or staff to constitute a project management discipline? Level 1 Level 4 Level 3 Level 2

Level 1 there are no formal standards, processes, methods, procedures, or staff to constitute a project management discipline.

At which level in the OPM3 is there more refined documentation, consistent management support, consistent execution, and efficiency across all projects? Level 5 Level 3 Level 4 Level 2

Level 4 At Level 4, more refined project management standards, processes, methods, procedures, and staff are in place. Metrics are in place to collect performance data across all projects.

Which of the following is a group of related programs which support a long term company goal or objective? Project charters Program Project Portfolio

Portfolio A portfolio is a group of related programs which support a long term company goal or objective.

Which of the following is the act of running a project using the knowledge, skills, tools and techniques to ensure that the project meets its goals? Influence management Project management Interface management Communication management

Project management Project management is the act of running a project and encompasses the use of knowledge, skills, tools and techniques to insure that the project meets its goals.

The Project Management Institute (PMI) defines what as "the application of knowledge, skills, tools and techniques to project activities"? Operations Project management Project managers PMBOKs

Project management The project management institute (PMI) defines project management as "the application of knowledge, skills tools, and techniques to projects activities."

Which of the following are typically determined by the project sponsor and are intended to be very specific in order to appropriately communicate project expectations? SMEs Project phases Project managers Project objectives

Project objectives Project objectives are typically determined by the project sponsor and are intended to be very specific in order to appropriately communicate project expectations.

Every ____________ and project manager should be aware of the impact of project management challenges and anticipate how to avoid them in order to ensure the success of their projects. PMBOK Project sponsor Customer Project charter

Project sponsor Every project sponsor and project manager should be aware of the impact of project management challenges and anticipate how to avoid them in order to ensure the success of their projects.

In which structure does the PM have complete authority over all administrative matters? Ad hoc Projectized Functional Matrix

Projectized In a projectized structure, the project is managed holistically.

In which of the following organizations do subject matter experts from different functions directly report to the project manager for a specific project? Functional Organization Projectized Organization Project Management Office Matrix Organization

Projectized Organization In the projectized organization, subject matter experts from different functional areas directly report to the project manager for a specific project.

Which of the following are temporary endeavors with a specified start and end date that exist to develop a unique product, service, or result? Project managers PMBOKs Operations Projects

Projects Projects are temporary endeavors with a specified start and end date that exist to develop a unique product, service, or result.

Project objectives should be ____________, measurable, achievable, relevant, and time-based. General Specific Flexible Inaccessible

Specific Project objectives should be specific, measurable, attainable, relevant, and timely.

Which of the following is the process of communicating and interacting with stakeholders in a way that keeps them interested and focused on their involvement in the project? Interface management Stakeholder engagement Influence management Communication management

Stakeholder engagement Stakeholder engagement is the process of communicating and interacting with stakeholders in a way that keeps them interested and focused on their involvement in the project.

Which of the following reports are often updated in an online collaboration tool and published weekly? Internal management project reviews Customer reports Customer face-to-face meetings Team status reports

Team status reports Team status reports are often updated in an online collaboration tool and published weekly.

Which of the following is a disadvantage of the functional organization? The organization has difficulty utilizing resources across functions. Team members lose access to a repository of functional or technical expertise. Resource balancing between projects can lead to friction. The SME assigned may not have the most appropriate knowledge or expertise for the project.

The organization has difficulty utilizing resources across functions. Difficulty in utilizing resources across functions is a negative aspect of functional organizations.

Which of the following is a disadvantage of the functional organization? The organization has difficulty utilizing resources across functions. Lines of authority are unclear. Policies and procedures may be applied inconsistently. It is difficult to share knowledge and experience between functional specialists.

The organization has difficulty utilizing resources across functions. Difficulty in utilizing resources across functions is a negative aspect of functional organizations.

Which of the following is an advantage of the functional organization? The project manager has full authority. Project team members have less anxiety about the future. There is flexibility in the use of staff. Resource balancing between projects is simpler and more efficient.

There is flexibility in the use of staff. Flexibility in the use of staff is a positive attribute of the functional organization.

Which of the following is an advantage of matrix organizations? There is more opportunity to have access to the most appropriate SME. Decision making on project issues is quick and straightforward. Technical continuity exists within the organization. Projects are managed holistically.

There is more opportunity to have access to the most appropriate SME. This is an advantage of the matrix organization.

During what kind of meeting does each leader speak to the status of their work and project risks, and explain the status of any mitigation activities? Internal management project review Monthly Management project review Weekly internal status meeting Monthly customer meeting

Weekly internal status meeting During weekly internal status meetings, each leader speaks to the status of their work, project risks, and the status of any mitigation activities

Which of the following ensures that everyone understands what has to be delivered and who is responsible to do what when? Customer status reports Internal management project reviews Work breakdown schedules Team status reports

Work breakdown schedules Work breakdown schedules (WBS) ensure that everyone understands what has to be delivered and who is responsible to do what when.