Psychology/Sociology/Communication in Funeral Service

According to Worden, which of the following are Tasks of Mourning?1. Experience pain of grief and isolate from friends and relatives 2. Accept reality of loss an withdraw emotional energy from deceased 3. Acknowledge the death and do not think about the deceased 4. Adjust to new environment and invest energy in new relationships

2 and 4

The ideal time limit for a speech is

20 minutes

The age at which a child understands death as being both final and inevitable is

9 years and above

Which of the following is NOT a manifestation of normal grief

Extreme withdrawal

Which of the following is not a general purpose for making a speech

To distract

The American system of government is best described as

democratic

A term that would best describe the studies of the population is

demography

The fourth stage of dying according to Kubler-Ross is

depression

A behavior pattern which is enforces by special authority is a

law

An approach to conflict resolutin in which neither party achieves its goals is

lose-lose

A family that is governed by the mother is

matriarchal

The economic impact of the death of the patriarchal leader in an extended (joint) family is

minimal

A must behavior, the basic patterns of ideas and acts of a people are

mores

The traditional location of the preparation of a dead human body for funerlaization was originally in _________in ealry America

the home

A complete sentence that describes the central idea of a speech and is usually found in the first paragraph is a

thesis statement

The educational level of the American society is generally

very high

A joint family is usually

patriarchal

We have seen the greatest acceleration in the use of embalming

since World War II

Those funeral rites which follow a prescribed order of worship dictated by religious tradition are

traditional funeral rites

A normal somatic disturbance in grief is

weakness

Which of the following is a"Task of Mourning" according to Worden

Adjust to an environment in which the deceased is missing

What is the term that is described as the believability of a speaker or other source of information

An impromptu speech

Usually, the best way to meet our problems is to

Attack them directly

Which of the following would argue that counseling is associated with good communication

Carl Rogers

Which of the following does NOT describe the nuclear family

Farm based

in its broadest sense includes the patient and family prior to the time of death, at the time of death of the patient and care of the family during the bereavement period

Hospice

Which type of listing involves listening to understand another person or idea

Informational listening

Which of the following would NOT be an acceptable counseling principle applicable to funeral service

Insist the client gain a new perspective

What do we call business communications that are sent to receivers with a company

Internal communications

Which of the following is NOT an advantage of the directive counseling approach

It encourages dependence by the bereaved

Which of the following examples explain how funeral service facilitates grief

It provides the experience of pain in grief

The religious structure of American society is primarily

Judeo-Christian

Which of the following is a type of cemetary

Memorial park

What type of speech is learned and delivered by rote without a written text

Memorized speech

Which of the following terms best describes relocation or travel

Mobility

Which of the following is a style of counseling rather than a type of counseling

Person-centered

Which of the following is an example of a misinterpretation of a non-verbal symbol

Personal space

What is the act of attempting to influence the behavior and thinking of another person or group of people called

Persuasion

Which of the following initiates the communication process

Sender

Which of the following is a document signed by persons who want to be allowed to die

The Living Will

Which of the following is NOT a distinct role of the funeral service counselor in helping a bereaved family gain insight into problems and discovering ways of copying with problems

The ultimate decisions of the funeral should be influenced by the funeral dirctor

Of the following terms, which best describes movement from rural areas into the suburbs

Urbanization

Which of the following terms is synonymous with loudness

Volume

Memorial services are funaral rites without

a body present

The Pope read his speech word-for-word from a prepared text. This is an example of

a manuscript speech

A man, a woman and their unmarried children in one household is

a nuclear family

A specific act or function dealing with death is called

a rite

The process with which members of one culture assimilate the traits of another is called

acculturation

During intense emotions of anger or fear

all of these

Crying is

an external response to an emotion

Each of the following have affected the nuclear familty EXCEPT

an increase in the day to day confrontation with death

Depersonalization leads to

anonymity

The loss of individual identity is called

anonymity

Grieving that occurs prior to the actual loss is called

anticipatory grief

The word contemporary means

at the same time

A receiver focusing on the speaker's voice, screening out all other stimuli is an example of

attending

Strict departmental standards with little or no variation is typical of

bureaucratization

Within a patriarchal joint/extended family, who would assume control at the death of the father (age 62)

Tom, son-age 37

The third of Kubler-Ross' stages of dying is identified as

bargaining

The modern definition of psychology is that it is the study of human

behavior

Sociology is concerned with each of the following areas EXCEPT

examining individual behavior

Historically the person or persons in charge of the funeral was the

family

A realstic attitude toward death

can best developed in early childhood

A formal or symbolic act or observance is called a

ceremony

A type of complicated grief which is prolonged and is excessive in duration is

chronic grief

Person-centered counseling is also referred to as

client centered counseling

A human survival skill needed to maintain contact with the world is

communication

Which of the following is a need of the bereaved

confirm reality

According to client-centered counseling, the necessary quality of a counselor begin in touch with reality and other's perception of one-self is termed

congruence

Ecological consideration is a reason given for an increase in

cremation

Funeral directors who sense that all cultures and subcultures have valid sets of values are seeing ___________ in their clients

cultural relativity

A pattern of living or dying which can be identified in all societies is referred to as a

cultural universal

A system of abstract patterns of and for both living and dying which are learned directly or indirectly defines

cultures

The upward occupational mobility of a member of a typical nuclear family unit is

encouraged

Which of the following is a purpose of the funeral

establish a socially acceptable climate for mourning

An all inclusive term used by people to encompass all funeral and/or memorial services is

funeral rite

Rites of funeralization with the body present are called

funerals

A common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as

grief syndrome

The location of funeral rites and preparation during the past 50 years

has changed from the home of the deceased to a modern mortuary

In the past 50 years, church yard cemeteries

have declined in use in favor of modern memorial park cemeteries

The subjective study of psychology involves a person observing

himself

Words that are pronounced like another word but have a different meaning and are usually spelled differently are

homonyms

The method of studying psychology in which a person analyzes himself is called

introspective

Each of the following characteristics of culture EXCEPT

it does not impose equally on members of the group

Which of the following is not an advantage of the directive counseling approach

it encourages dependence by the bereaved

For the funeral director, urbanization has meant

it is hard to know all families you serve personally

The death of a child would be softened simply by the number of children in a

joint family

All of the following are referred to as characteristics of the helping funeral director except

judgmental attitude

The psychological needs of the bereaved family

need emotional support

The tendency of contemporary off-spring to move away and relocate is called

neo-localism

Consideration made for service is

professional fees

A relation of harmony, conformity, accord or affinity established in any human interaction is called

rapport

Humanistic funerals are devoid of

religion

Sacred beliefs reflected in the daily conduct of an individual are part of

religion

All of the following are valid considerations for cremation as a method of disposition EXCEPT

sanitation

Which of the following is a false concept of Sudden Infant Death Syndrone

suffacation

A conscious postponement of addresssing anxieties and concerns defines

suppression

A more or less conscious postponement of addressing anxieties and concerns is called

suppression

A behavior which dictates the individual must abstain from certain acts dealing with death is a

taboo

The study of death is called

thanatology