Quiz 7/ Chp 8

Which of the following statements about communication is correct?

Communication is the process by which information is exchanged between individuals, through a common system of symbols, signs or behavior.

True or False: In the communication process, noise is found only in the external environment of the communication situation.

False

True or False: Listening is an art, not a skill, and thus individuals cannot be trained to be better listeners.

False

True or False: The sender in the communication process is totally responsible for successful, effective communication between the sender and receiver.

False

True or False: Communication is the process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.

True

True or False: The use of jargon can strengthen professional bonds with those of similar backgrounds.

True

Communication that is asynchronous

is written by the sender and can be read any time by the receiver.

If students try to go online to view the syllabus and the university's computer system keeps shutting down on them as they read the syllabus, the students are dealing with what aspect of the communication model?

noise

Communication can be categorized into three basic types

nonverbal, verbal, and written

Storytelling is an effective form of communication for which of the following situations?

orienting new employees to the company's culture

Which of the following terms is an example of biased language?

salesman

The personal filtering of what we see and hear so as to suit our own needs is

selective perception

You receive an email with the term SOX in the body and can't remember what it refers to. In this scenario, you have been impacted by which communication barrier?

semantics

Communication fulfills three main organizational functions which are

transmitting information, sharing emotions, and coordination.

A memo is an example of

written communication