RHIT 16
When interviewing a prospective employee, which question would be inappropriate to ask??
"Do you own a home?"
The supervisor over release of information has requested a meeting with her superior, the director of Health Information Services. She begins the meeting by describing how overwhelmed she is feeling. She is extremely behind in her work and she does not know what she can do to changed the situations. In advising the supervisor, the director suggests that perhaps she should begin addressing her problem by attending a management workshop. Which of the following workshop topics is more likely to help the supervisor with her problem??
"The Nature of Delegation"
In terminal digit filing system, what would be the record number immediately in front of record 01-06-26?
00-06-26. In front 02-06-26. Behind
In deciding to purchase or lease a new dictation system, the director of Health Information Services calculated the payback period and rate of return on the investment. The hospital's required payback period is 3 years with a required rate of return of 20 percent. If the equipment costs $32,000 and generates $8,000 per year in savings, what would the pay back period for this equipment be??
4 years
If the budgeted payroll expense was $24,300 and the actual payroll expense was %25,800 what is the percentage of cost variance??
6.17%
Kim Khoury is planning a luncheon for the team members and stakeholders on the CPOE implementations to celebrate reaching a major milestone. Which of the following is true??
Acknowledgement accomplishments and milestones motivates teams
The director of the Health Information Services Department is developing a plan to convert their existing filing system to an electronic document management system (EDMS). The tool that is most useful to the director in displaying the steps and completion schedule for each phase of the conversion is a??
Gantt chart
What microform should the HIM practitioner select if the records must be unitized and color coded for filing purposes?
Jacket microfilm
New equipment has just been purchase for a Health Information Service Department. Prior to its arrival and placement in the department, it is important for the manager to adhere to the rules and regulations governed by??
OSHA
Which of the following microform types is the least expensive to prepare and results in the greatest storage density?
ROLL MICROFILM
Which of the following is FALSE in regard to budget variances??
Temporary budget variances are expected to continue in subsequent months
The master patient index must, at a minimum, include sufficient information to?
Uniquely identify the patient
The National Labor Relations Act (NLRA), which serves as the foundation for US labor laws and collective bargaining, is also known as the??
Wagner Act
The manager of a transcription agency is preparing December's staffing schedule. Because this month has several holidays, there are more requests for vacation and personal days than usual. Additionally, it is apparent to the supervisor that she will not be able to approve all requests for time off. It will be best for the supervisor to construct the scheduled by??
adhering to the hospital and department policy regarding requests for time off
Which of the following statements best describes information governance??
an initiative that focuses on the view that data as a strategic asset data must be protected and accounted for across all levels of the health care enterprise
The project manager is responsible for all of the following functions, EXCEPT??
approval of the budget for the project
Which code represents an HCPCS Level II National Code?
are 5 characters in length & begin with letters A-V
A national HIM publication routinely requests that practitioners submit statistics from their facility regarding department functions. These are then summarized and published in graphic form, providing a tool for which of the following activities??
benchmarking
The etiology of aplastic anemia is
bone marrow failure.
A job analysis includes the??
collection of data to determine the content of a job
Which of the following methods of performance appraisal requires the supervisor to document exceptional behavior by the employee??
critical incident method
In project management, the series of activities that make up the longest duration toward project completion is referred to as??
critical path
The supervisor of a Health Information Department has aspirations of becoming the HID director. She works very long hours so that she can address all department issues herself rather than relying on her staff to assist her. Which type of management skills is she in need of improving in order to attain her goal of department director??
delegating skills
Which of the following actions illustrates the use of a participative management style??
discussing suggested approaches of improving productivity and performance with employees
Which of the following emphasizes the work climate in which harmony and cohesion promote good work??
esprit de corps
In Maslow's "hierarchy or needs,"the term that describes the need for a positive self-image or self-respect, and the need for recognition and respect from others, best describes??
esteem needs
Which of the following is often characterized as a manager's version of a pilot's cockpit as it contains all the critical information for leading the organization??
executive dashboard
Overtime is justified in which of the following situations??
for employees who want to supplement their wages
The department director is responsible for budget costs that are controllable. Which of the following costs would be out of the director's control??
fringe benefit cost per employee
The supervisor over the file section has discovered an enormous backlog of loose lab reports. The first step that the supervisor should take in attempting to resolved this matter is to??
identify and clarify the problem
The director of Health Information Management has been asked to lead the existing medical record committee toward a new initiative to educate employees within the health care system about viewing data as a strategic asset that must be managed appropriately across the entire enterprise of health care facilities within the system. What initiative has the director been ask to lead??
information governance
There are several methods used to evaluate jobs. Which of the following is the simplest but the least precise??
job ranking
The Occupational Safety and Health Act of 1970, The Americans with Disabilities Act, and the Vocational Rehabilitation Act are all federal legislation designed to??
keep the workplace safe and accessible to all employees and customers
Mike is an information specialist in the Department of Information Technology. He has been asked to assist with the Joint Commission survey process, which account for approximately 75% of his time. He also receives project assignments from the HIM director, him immediate supervisor, as well as the overall project manager. This refers to what type of authority relationship??
matrix
Which of the following is a congenital condition that is the most severe neural tube defect?
myelomeningocele
The director of a Health Information Department prepared a document in which of the following information could be obtained: job title, reporting line, span of control, and routes of promotion. The document she was preparing was a(n)??
organizational chart
A basic concept of office layout and workflow is that the??
paper moves to the employee
Which of the following is the largest expense for a health care facility??
payroll
Which of the following would NOT be a scientific method of establishing standards??
personal experience
The project definition justifies the need for the new project. What would you expect to see in the project justification??
project scope, resources needed, and amount of time required
Lizzie O'Leary, director of the Health Information Services Department, is writing a memo about a recent problem the department has had with a contracted copy service when she is notified of an emergency, hospital-wide department head meeting. Because it is necessary that the memo be completed by the end of the day, it is most appropriate for the director to delegate its completion to the supervisor of??
release of information
The director of the Health Information Department had to resign immediately due to a family crisis requiring her to leave the country. Her superior, the administrator of Support Services, must appoint an acting director as soon as possible but is questioning who might be the best individual for this temporary role. What tool would assist the administrator with this decision??
replacement chart
Which of the following tasks is the most appropriate for the Health Information Services director to delegate to the supervisor of Record Processing and Statistics??
reviewing monthly statistical reports to verify accuracy
Units that provide support services to the organization, such as human resources, finances, and information systems, are referred to as??
staff departments
Which of the following is a tool for strategic thinking??
storytelling
The best source for obtaining data for a job analysis is the??
the person who performs the job
The HIM employee is consistently late for work. Her supervisor has given her an oral warning. According to the definition of progressive discipline, what would the next step be??
written warning and reprimand