RM 4248 Creative Leadership Quiz 3

What is the major disadvantage of the performance measurement system?

It "takes underground" constructive dialogue about system goals or modifications in system measurements.

Which of the following statements concerning servant leadership is true?

It places emphasis upon listening effectively to others

_____ involves reinterpreting otherwise immoral behavior in terms of a higher purpose

Moral Justification

Which of the following is NOT one of the four biases identified in research that can have a pervasive and corrosive effect on our moral decision making?

NOT: Discrimination Conflicts of interest In-group favoritism Overclaiming credit

The generation of workers born after 1980 are called the

Nesters

What is attribution of blame?

People sometimes try to justify immoral behavior by claiming it was caused by someone else's actions

As a group, this generation of workers tends to be technologically savvy, independent and skeptical of institutions and hierarchy

The Gen Xers

Managers with a ____________ orientation rely heavily on coercive, and external-control methods to motivate workers such as punishments and threats.

Theory X

Leaders who demonstrate empathy with us

show they understand the world as we see and experience it

Moral reasoning refers to

the process leaders use to make decisions about ethical and unethical behaviors

End-based thinking can be characterized as

"Doing what's best for the greatest number of people."

In the preconventional level of moral development, the criteria for moral behavior

Are based primarily on self-interest

Theory Y reflects a view that most people

Are intrinsically motivated by their work

This is not an organizational level of leadership in the principle-centered leadership approach.

Cultural

Constructs representing generalized behaviors or states of affairs that are considered by the individual to be important are

Values

A recent study about ethical role models at work resulted in identification of four general categories of attitudes and behaviors. Which of the following is NOT one of these general categories?

Basic fairness Interpersonal behaviors that show care and concern for others Articulating ethical standards

Individuals who have an implicit prejudice tend to

Be unaware of its existence

Authentic leadership is founded in

Consistency between values, beliefs and actions. Interacting independent of other's expectations of them. The Greek philosophy, "to thine own self be true."

Which of the following is NOT included in the "fronts" of leadership required to establish an ethical climate?

Core ideology, Integrity and a process focus are all fronts of leadership

This way of minimizing individual moral responsibility for collective action can be one of the negative effects of group decision making.

Diffusion of responsibility

Nazi concentration camp guards attempted to avoid moral responsibility for their behavior by claiming they were merely "carrying out orders." This is an example of

Displacement of Responsibility

People minimize the harm caused by their behavior through

Disregard of consequences

Members of the Baby Boomer generation

Don't like to think of themselves as "the problem" in the workplace even though they frequently are

Terrorists may call themselves "freedom fighters," and firing someone may be referred to as "letting him go." This is an example of

Euphemistic labeling

Gen Xers define leadership as

Giving employees what they need to work well and comfortably

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging

Have a compelling vision

Members of the Veteran generation

Have been a stabilizing force in organizations for decades

Leaders following the authentic leadership approach

Have realistic self-perceptions

Some individuals believe that family security is an important goal to strive for. In terms of instrumental values, such individuals may think that it is important to always act in a

Honest manner

In terms of instrumental values, individuals who value equality and freedom may think that it is important to always be

Imaginative

Relationships that lack trust are characterized by self-protective efforts to control and verify each other's behavior. This relates to which organizational level of principle-centered leadership?

Interpersonal

What are the four qualities of leadership that engender trust according to Bennis and Goldsmith?

Vision, empathy, consistency, and integrity

What is the ultimate test of a servant leader's work?

Whether those served develop toward being more responsible and competent individuals.