SP 151

Words, sounds, and actions that represent specific things, processes, or events are called A. Symbols B. Syntax C. Synergy D. Synthesis

A. Symbols

If someone says, "We're having a discussion" instead of "we're having an argument" this is an example of what kind of language? A. Emotional B. equivocal C. euphemistic D.Egotistical

C. Euphemistic

Which of the following is the best example of using a relative word? A.The party was on Sunday B. I stayed for two hours C. There were a lot of people D.Brett hosted the party

C. There were a lot of people

Identify 5 skills you have used or will use to improve communication. provide a brief example of each.

1. Listening: Listening is one of the most important aspects of communication and understanding of how the speaker feels during communication. 2. Non-verbal communication: Developing the ability to understand others and using nonverbal signals will help me connect with others, express what I think, and build better relationships. 3. Straight talking: Straight talking enables me to become accessible and friendly because then I will be able to talk to almost anyone. 4. Confidence: Confidence allows me to speak concisely and with clarity. 5. Interpersonal communication: enable me to work more effectively in groups and teams and can lead to better communication and understanding

Which of the following is an example of metacommunication? A. "i dont like the way you talk to me." B. "let's go to the movies" C. "please bring me a paper." D. "stop doing that!"

A. I dont like the way you talk to me

___ refers to arranging information in some meaningful way A. Organization B. Selection C. Description D. Interpretation

A. Organization

The word present can mean "now" or a "gift" when pronounced one way, but can also mean "to give" when pronounced another way. Which rule governs how you say a word? A. Phonological B. Syntactic C. Semantic D.Pragmatic

A. Phonological

______ is a valuable tool for increasing understanding. A. Questioning B. Stereotyping C. Semantics D. Multi-tasking

A. Questioning

This type of listening aims at emotionally connecting with others. People oriented to this type of listening are typically extroverted, attentive, and friendly. A. Relational B. Task-oriented C. Analytical D. Critical

A. Relational

Your teacher reviews the midterm and says that you won't do well. When you believe what he says, and as a result you do poorly, this is an example of? A. Self-fulfilling prophecy B. Perception checking C. Attribution error D. Self-serving bias

A. Self-fulfilling prophecy

"You asked me to tell you what I really thought about your idea, and then when I told you, you said I was too critical." This is an example of: A. behavioral description B. a description of your feelings C. a description of consequences D. your interpretation of the other person's behavior

A. behavioral description

Nodding your head to mean "yes" is an example of a/an ___. A. emblem B. illustrator C. regulator D. manipulator

A. emblem

When Janice tells her boyfriend she is upset at him for not doing the dishes, she is demanding which of the condition of interpersonal conflict? A. expressed struggle B. interdepence C. incompatible goals D. scarce resources

A. expressed struggles

Eli was having difficulty conversing with nancy in person. He found chatting with her on the internet is helpful in starting conversation with her. According to the developmental, which stage is Eli at? A. initiating B. experimenting C. intensifying D. integrating

A. initiating

People who use language to express themselves directly like saying, " I don't want to go" when invited to a party, rather than saying, "Maybe, let me think about it" are part of a ____ culture A. low-context B. middle-context C. index-context D. high-context

A. low-context

Being fully present with people-paying close attention to their gesture, manner, and silences, as well as what they say is called ____ listening. A. mindful B. minimal C. kinesic D. sporadic

A. mindful

Jack and Jill were on a date. During dinner Jack kept nodding his head as Jill was talking. However, Jack was really thinking about the game that he was missing. This is an example of ______ listening. A. pseudo B. selective C. defensive D. insulated

A. pseudo

Wanting to have fun with others, help people, or talk to friends meets our ____ needs. A. social B. physical C. practical D. identity

A. social

When members of a culture feel threatened by ambiguous or vague situations, and they try to avoid these situations, this is called "___ avoidance" A. uncertainty B. amplification C. universality D. certainty

A. uncertainty

Feeling loyalty and obligation to one's own family, community or organization, is characteristic of ____ cultures A. Ethnocentric B. Collectivistic C. Salient D. Individualistic

B. Collectivistic

Which of the following statements is NOT part of the definition of "Communication?" (p.6) A. Communication is a process B. Communication goes one way C. Communication creates meaning D. Communication is symbolic

B. Communication goes one way

___ is the ability to re-create another person's perspective, to experience the world from the other's point of view. A. Sympathy B. Empathy C. Apathy D. Entropy

B. Empathy

All of following are ways to become a more effective analytical listener EXCEPT: A. Separate the message from the speaker B. Evaluate information before listening C. Search for values D. Listen for information before evaluating

B. Evaluate information before listening

When Claudine's friends tell her she dresses well, and therefore she believes she has a good sense of style this is due to which of the following? A. Social comparison B. Reflected appraisal C. Reflexive image D. Mirror Image

B. Reflected Appraisal

In the developmental model, which stage does the conversation develop as people get acquainted by making "small talk"? A. initiating B. experimenting C. intensifying D. integrating

B. experimenting

Considering that "information can be used against you" reflects which guideline for self-disclosure A. is the other person important to you? B. is the risk of disclosing reasonable? C. is the disclosure reciprocated? D. will the effect be constructive

B. is the risk of disclosing reasonable?

Ethnocentrism leads to an attitude of ___ which, is an unfairly biased and intolerant attitude toward others who belong to an out-group A. hegemony B. prejudice C. neutrality D.premonition

B. prejudice

The study of the way people and animals use space is called: A. chronemics B. proxemics C. haptics D. kinesics

B. proxemics

Joe has been listening to Bob for a few minutes and wants to respond to something Bob says. Joe raises his finger to stop Bob. This is an example of what function of nonverbal communication? A. substituting B. regulating C. accenting D. contradicting

B. regulating

___ listeners respond to only the parts of a speaker's remarks that interest them, rejecting everything else A. pseudo B. selective C. defensive D. insulated

B. selective

According to Keith, " the goal of communication is _____!" A. accuracy B. understanding C. listening

B. understanding

Justin pointing to his chest and saying, "that was my idea," is an example of A. substituting B. regulating C. accenting D. contradicting

C. accenting

A conflict arises and before any discussion one person says, " Okay, whatever you want." This person's method of managing conflict is? A. avoiding B. stonewalling C. accommdating D. withdrawal

C. accommodating

Messages that show you are valued are called A. Continuing B. confiding C. confirming D. convincing

C. confirming messages

Which of the following is NOT part of a perception check? A. a description of behavior B. at least two possible interpretations of the behavior C.criticizing the behavior D. requesting clarification about how to interpret the behavior

C. criticizing the behavior

Eve had been on the telephone talking with a friend. When she hangs up, her mom asks her who she had been talking to. Eve perceived mom's question as an invasion of her privacy. This fault listening behavior is called ____ listening. A. pseudo B. selective C. defensive D. insulated

C. defensive

Looking at relationships based who can give us rewards that are greater than or equal to the costs we encounter in dealing with them is called the A. social penetration B. social reality C. social exchange D. social security

C. social exchange

once we gather sensory information and then evaluate and try to understand it, we are ____. A. Organizing B. Selecting C. Describing D. Interpreting

D. Interpreting

A cross-examining prosecution attorney trying to "catch" a witness in a lie and uses what was previously said "against" the witness is an example of this type of listening. A. defensive B. insensitive C. relational D. ambushing

D. ambushing

A __ solution gives both parties at least some of what they wanted. A. win-win B. lose-lose C. passive D. compromise

D. compromise

A deliberately vague statement that can be interpreted more than one way like "You look different" is an example of A. jargon B. abstract language C. euphemism D.equivocation

D. equivocation

Saying to yourself, "Do I really have to go to class today?" is called ___ communication A. public B. small group C. dyadic D. intrapersonal

D. intrapersonal

All of the following are important characteristics of nonverbal communication EXCEPT: A. it has communicative value B. it is primarily relational C. it is ambiguous D. same as verbal communication

D. it is the same as verbal communication

The use of time that emphasizes punctuality and schedules is called ____. A. hyperchronic B. monochronic C. polychronic D. techtonic

D. monochronic

Which of the following is an example of dyadic communication? A. posting on facebook B. deciding what to wear on an interview C. emailing your counselor about graduation D. ordering pizza on the phone

D. ordering pizza on the phone

___ is the degree to which we admire others and hold them in esteem A. affinity B. immediacy C. reflection D. Respect

D. respect