SPC1017

Which of the following is an operational definition?

A friend is someone who likes to be with you, who stands by you in time of trouble, and who listens to you when you need an ear.

Which of the following statements about active listening is FALSE?

Active listening and empathic listening are exactly the same thing.

________ occurs when you have a negative attitude toward a group of people just because of who they are.

Prejudice

Which of the following statements about distance is FALSE?

Women exhibit discomfort at the small space they are allowed by others.

Which of the following does NOT mean that "words are arbitrary"?

Words have inherent meaning.

You have to give a speech on Hawaii. Which of the following sources would have the best source credibility?

a friend who just got back from vacationing there

With whom are you most likely to stand the closest?

a person you find attractive

A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a

factual distraction.

Tinnitus is something that would be most likely to affect your

hearing.

Which of the following is NOT characteristic of a collectivist culture?

high levels of divorce

Which type of culture tolerates ambiguity and uncertainty?

high uncertainty-avoiding

The component of communication that consists of facial expressions, words, and phrases is the

message.

A person groups stimuli into meaningful units during which part of perception?

organization

A distance of 10 feet between two people talking is what Edward T. Hall referred to as

social distance.

Which of the following is NOT included in the study of proxemics?

sound

Which of the following does NOT relate to the term public communication?

spontaneity

Kevin and Paul are having a conversation in which Kevin says, "All gay men are very effeminate." What type of intercultural communication problem might Kevin be engaging in?

stereotyping

The opposite of defensive communication is

supportive communication.

The process of development of the self through the messages and feedback received from others is called

symbolic interactionism

The integration of email, calendars, Internet, and voice communication into devices like smartphones is called

technological convergence.

As Martin drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle. He thought she was just waving goodbye. The problem in this nonverbal episode is that people

use the same cue to communicate a variety of meanings.

What is code sensitivity?

using words and nonverbal communication that are easy for the interpreter to understand

Which of the following is NOT a characteristic of active perception?

simplistic

Which of the following is NOT a strategy for improving intercultural communication?

Adopt an ethnocentric perspective.

All of the following are examples of individualistic cultures EXCEPT

China.

Which statement about clothing and the perceptions of others is NOT verified by research?

Clothing and artifacts are unrelated to how acceptable we find other people to be.

Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here?

Disclosure might be avoided for a variety of reasons.

Rosa and Mike are out on a date. During the course of conversation, Mike tells Rosa that his parents recently got divorced. After hearing this, Rosa feels compelled to tell Mike that her parents were divorced when she was very young. What factor affecting self-disclosure can be identified here?

Disclosure tends to be reciprocal.

Which of the following is generally true about men's listening behaviors as compared to women's listening behaviors?

Men listen in order to take action and solve problems.

Which of the following is an example of indexing?

My Shih Tzu chews on everything. Does yours do that as well?

Which of the following is the best example of concreteness?

My hometown is Isle, Minnesota, population 409.

Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affecting self-disclosure can be identified here?

Relational satisfaction and disclosure are curvilinearly related.

Which of the following is a good example of a complementary relationship?

She is shy, and he likes to speak for both of them.

Which of the following statements about language is FALSE?

The meaning of a word does not change once it is included in the dictionary.

Which of the following examples best depicts the denotative meaning of a word?

When you outsource services, you are paying others to do a service.

Valuing individual pursuit of happiness, pleasure, and other positive emotions represents which of Schwartz's value orientations?

affective autonomy

Language that puts down people for being young or old is

ageist language.

Which of the following is a reason people terminate relationships?

aggressiveness

As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is

an illustrator.

Which type of facial expression will likely receive the most attention?

angry

According to the textbook, first impressions

are based on comparisons to ourselves.

If someone in a marginalized group tries to fit in with the dominant group, he or she is striving for what goal of intercultural communication?

assimilation

"The ability to alter behavior in order to adapt to new situations and to relate in new ways when necessary" is a definition of

behavioral flexibility.

If I notice that Heng and Yolanda are often together and I "fill in" my inference that they are now dating, then I am illustrating the concept of perception called

closure.

In which type of culture would it be more likely for extended family members to live with nuclear family members?

collectivistic

When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in

critical thinking.

Which of the following terms is NOT part of the definition of communication?

signs

Dialogic communication is best described as

discussion.

Which term refers to communication between two people?

dyadic communication

Which two concepts seem most closely related?

egocentrism and personal bias

Empathic listening differs from active listening in that

empathic listening adds the goal of understanding.

Which of the following activities does NOT occur in perception?

exploration

Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing?

expression and privacy

What type of lecture cue is the statement "You need to remember this because it will be on the quiz"?

importance

If Anu was unable to control his communication in a way that presented an "idealized" version of himself, he would be lacking in

impression management.

According to William Schutz, three interpersonal needs that are satisfied through interaction with others are

inclusion, affection, and control.

Paralinguistic cues can indicate all of the following EXCEPT

intelligence.

Which of the following is the least public form of communication?

intrapersonal

When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication?

intrapersonal communication

Juan, who is majoring in political science, is giving a speech in class about the Electoral College. During his speech, he often talks very technically about the legal functions and rules of the Electoral College. Juan ultimately bores his audience and does not get a very strong grade. What error might Juan have committed with his language usage?

jargon

Technical language that has been developed by a professional group is known as

jargon

When a person leans forward and has a positive facial expression, he or she is exhibiting the concept of

liking.

Of the contexts that include two or more people, the one that permits the LEAST opportunity for feedback is

mass context.

The accumulation of various types of mass communication (radio, television, newspapers, Internet, etc.) into one medium is called

media convergence.

The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called

perceptual constancy.

Which of the following is NOT cited in the book as one of the three reasons differences in perception occur?

present eating habits

The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as

proximity.

Semantics can be defined as the

science of meaning in language.

When you remember how wonderful your first supervisor was but forget how often she made you feel inadequate, then you are exhibiting the perception concept called

selective retention.

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, whom he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This happened because the information only went as far as Aarav's

short-term memory.