speech chapter 3
Asking for an explanation: you help the speaker make their message more understandable. Paraphrasing a message: when you repeat in your own words what you think you heard. Summarizing a message: condense the important points into a brief comment
Explain the difference between asking for an explanation, paraphrasing a message, and summarizing a message
Paraphrasing- if someone gives you specific directions. Summarizing- if someone asked you to repeat those directions.
Give an example of a situation where paraphrasing would be useful. Do the same for summarizing.
explore, analyze, review, and search for hidden messages
How can you use your listening spare time to best advantage?
We don't think of what we want to say next and we prefer to speak
List 2 reasons why listening is difficult.
Tuning out dull topics: becoming a lazy listener and tuning boring things out. Faking attention: when we pretend to pay attention to a boring conversation. Yielding to distractions: when we give our attention to the noises around us. Jumping to Conclusions: when our personal biases interfere with our listening. Interrupting- when we talk over someone because we think that what we have to say is more important.
Name and briefly describe 5 bad listening habits.
Appreciative Listening: listening to something we want to hear Discriminative Listening: singling out one particular sound Empathic Listening: the listening style that psychiatrists use Critical Listening: listening and deciding if the message is logical
Name and briefly identify four styles.
Tune out dull topics, fake attention, yield to distraction, criticize delivery or physical appearance, jump to conclusions, overreact to emotions words, interrupt
Name the seven deadly habits of bad listening.
Appreciative listening, discriminative listening, empathic listening, critical listening
What are the four basic listening styles?
We think about what we want to say next, we prefer to speak than listen, we don't let go of our egos.
What are the three reasons why listening is difficult?
Stay alert, face the speaker, establish eye contact, block out distractions.
What does a good listener look like? In other words, what is the right posture and bearing for a person who wants to listen well?
Listening is the receiving part of the communication process, but simply sensing what was said in the beginning. Hearing is only an automatic reaction of the senses and nervous system.
What is difference between hearing and listening?
Active listening is when the listener participates and speaks and passive listening is when the listener does not talk.
What is the difference between active and passive listening?
Stay calm until the speaker has finished and then review the speaker's main idea choose how to respond.
What should your listening strategy be when you feel strongly moved by what a speaker says?
The beginning, the middle, and the end
When are the most important times to listen carefully during a speech?
Testimonial
a celebrity or expert endorsement of a message
False Comparison
a comparison of unlike things
Passive Listening
a listening role in which the listener does not share in the responsibility, nor involve himself in the communication process.
Active Listening
a listening role in which the listener participates and shares in the communication process by guiding the speaker towards common interests.
Appreciative Listening
a listening style used to enjoy and savor pleasurable sounds such as music or nature
Critical Listening
a listening style used to evaluate and analyze a message for logic and value
Discriminative Listening
a listening style used to single out one particular sound from a noisy environment
Empathic Listening
a style of listening encouraging people to talk freely without fear of embarrassment
Jump on the Bandwagon
persuasive technique based on the need to to conform
Listening Spare Time
thinking time created by the ability to listen faster than people speak
Name Calling
to give someone a negative label without any evidence
Stack the Deck
to present unbalanced evidence only presents one side
Paraphrase
to repeat in one's own words
Filter
to use emotional barriers (based in background and personality) to absorb information selectively
The beginning, middle and end.
At what point in a formal speech is it important to listen most intensely?
