SPH-106 Final

Which of the following best characterizes a low self-monitor?

Low self-monitors need to be themselves

Which of the following is NOT an influence on perception discussed in the text?

Mass media

What is negativity bias?

The tendency to focus more on negative impressions than on positive ones

Self-esteem is best described as

A person's evaluation of self-worth

In the selection stage of the perception process, you are more likely to pay attention to

A loud boom in an otherwise quiet building

v Which of the following is a criterion for evaluating online research?

Credibility

Which of the following is an accurate statement about first impressions?

First impressions are a way of stereotyping others and a means for controlling our environment

Adopting different perspectives based on the cultures and situations in which we find ourselves is known as

Frame switching

Gretchen got high marks on her midterm exam in her Mass Communications class, so the teacher gave her an "A" on the final exam without even reading it. This response is an illustration what effect?

Halo effect

Which of the following techniques is an instance of supporting a point with an example?

Mentioning a specific instance that reflects your larger point

When we say identity management is collaborative, what does that mean?

You will modify your identity in response to the other's behavior

You self-concept may include any of the following EXCEPT which of the following?

Your feelings of self-worth

v Which of the following is an example of metacommunication?

Ø "I hate it when you yell at me"

v No matter what form interview questions take, the "question behind the question" is

Ø "What can you do for this organization?"

v Personal distance is defined as the space _____ away from another person

Ø 18 inches to 4 feet

v A message cannot be received unless it is sent through

Ø A channel

v When we build relationships and demonstrate solidarity with others through language, it's called

Ø Affiliation

Which of the following factors that can affect how people perceive your status?

Ø All of these (accent, apparent age of speaker, choice of words)

v Why might you use equivocal language?

Ø All of these reasons (to avoid hurting someone feelings, to help the receiver save face, to avoid lying)

v Which of the following speech subjects would be best organized in a cause-and-effect pattern?

Ø An explanation of the results of a scientific experiment

v Public communication is characterized by

Ø An unequal amount of speaking by one member of the group

v A(n) _____ is an extended comparison that can be used as supporting material in a speech

Ø Analogy

v Before beginning work on his presentation, Paul considers the fact that he'd be speaking to a large group of middle aged women who are longtime members of the Riverside aquatic recreational club. Paul is taking the time to _____

Ø Analyze the demographics of the audience

v A speaker should avoid _____ in a speech conclusion

Ø Apologies

v Jayden will do anything to make sure that the audience likes her and accepts her ideas. She is even willing to compromise her own values and ethics. Jayden is engaging in the fallacy of _____

Ø Approval

v Peyton was in a car accident and new she would miss the exam on Monday, so she sent an email to her professor late Saturday. She waited anxiously for a reply from the professor but did not receive one until after class on Monday. What kind of communication were they using?

Ø Asynchronous

v You frequently speak about the deplorable conditions of the inner city, but you don't give the same speech everywhere. For example, you know that inner city residents are interested in different information than policymakers are. Your awareness of these differences shows that you have engaged in effective ____

Ø Audience analysis

v Marlon will be giving a presentation about Medicare reform to a group of women from the local retirement home. The presentation will be given at noon and one other retirement homes conference rooms. Marlon recognizes that many people in the audience will probably be against Medicare reform. Which of the following factors should receive the greatest consideration in Marlon's analysis of the speaking situation?

Ø Audience attitudes

v Parents who are strict and demand obedience "because I said so" use which kind of parenting style?

Ø Authoritarian

v Which of the following best describes how you would go about choosing a topic?

Ø Choose a topic that is right for you, the audience, and the situation

v Bosses that pressure employees using the threat of a demotion, and undesirable task, or even loss of a job have ____ power

Ø Coercive

v Focusing on shared goals, minimizing competition, and celebrating progress or always to maximize group

Ø Cohesiveness

v When we say that communication is relational, what does that mean?

Ø Communication arises out of our interactions with others

v Marissa is traveling in Great Britain and is surprised when the server brings her cookies when she ordered biscuits for breakfast. While communication concept best explains the mix-up?

Ø Communication is symbolic

v In the transactional model of communication, individuals who participate in an interaction are known as

Ø Communicators

v Kyle is in his second year of college and still hasn't declared a major. He thinks he might want to be a veterinarian but isn't sure how to go about it. What network skill would most benefit him?

Ø Conducting an informational interview

v Which of the following is NOT one of the stages in Fisher's four-stage group decision-making process?

Ø Conforming

v Ari is a generous employer who truly values his workers. He is constantly praising the work his employees do and finds many ways to show his appreciation. Needless to say, Ari's employees like him a lot. However, they don't trust him. Ari does not like making decisions and, therefore, often fails to take care of important problems. Moreover, Ari does not like conflict and will often let his employees get away with inappropriate behavior on the job. Ari would most likely be considered a _____

Ø Country Club manager

v The ____ is best described as "an introduction, a sales pitch, and a proposal for further action all in one"

Ø Cover letter

v Which of the following is an example of plagiarism in public speaking?

Ø Cutting and pasting text into the final draft of a speech

v Facilitative communication apprehension is

Ø Desirable

v When attending a meeting via videoconference, it is best to

Ø Dress for video conferences as you would for in person meetings

v Which of the following best explains why opposites attract?

Ø Each partner's characteristics satisfied the other's needs

v There is remarkable similarity in the way people around the world express

Ø Emotions

Interview questions must be related to what the US government's ____ calls bona fide a occupational qualifications

Ø Equal Employment Opportunity Commission

v Even as research supports the many benefits of mediated communication, you should balance your time online with

Ø Face time

v Which of the following would be considered non-mediated communication?

Ø Face-to-face interaction

v What does it mean to maintain a receiver orientation?

Ø Focusing your energy on your audience members instead of yourself, concentrating on keeping them interested, and making sure they understand you

v Roles which are explicitly assigned by an organization or group such as "coach," "treasurer," or "customer service representative" are

Ø Formal roles

v Most experts agree that the best way to stop cyber bullying is to

Ø Get it out into the open by telling someone

v People with nonverbal learning disorder (NVLD) might

Ø Have trouble understanding sarcastic or humorous statements

v Suzanne is best friends with Claire, but she never gets to spend any time with her period this is an example of ____

Ø High affinity/ low immediacy

v A(n) ______ asks audience members to actively imagine something

Ø Hypothetical example

v The speaker is accepting the greatest responsibility for the message in which of the following statements?

Ø I couldn't get it done on time

v The level of engagement in a relationship, whether the communicator is interested and involved or distant and detached is called ______

Ø Immediacy

v The opposite of interpersonal communication is ______ communication

Ø Impersonal

v Roles which are not formally assigned to group members and are rarely even acknowledged by the group are called

Ø Informal roles

v Which model of romantic relationships describes five stages of intimacy?

Ø Knapp's developmental model

v But Inuit have dozens of words for what we typically just call snow. This is an example of

Ø Linguistic relativism

Which of the following behaviors has identified by researchers as one of the main ways people feel connected?

Ø Making eye contact

v Transmitting messages to large, widespread audiences is known as

Ø Mass communication

v What does a triangle of meaning demonstrate?

Ø Meaning is arbitrary and that it exists in the minds of the users

v Based on a study of more than 15 million Facebook status involving about 75,000 volunteers, what is generally true about how men use social media?

Ø Men are more likely to talk about things rather than people

v A type of speech organization which breaks down the persuasive speech into a series of five steps is called the

Ø Monroe's Motivated Sequence

v Compared to narration, citation is _____

Ø More precise

v Any stimulus that interferes with communication is referred to as

Ø Noise

v Imagine two diplomats, one from the Middle East and one from the US. While talking, the middle easterner keeps moving forward to close the gap that feels wide to them. The diplomat from EU S does not back away, even though he is uncomfortable period the ability to adapt behaviors to social norms of other countries is known as

Ø Nonverbal convergence

v The term that explains how different cultures monitor different nonverbal cues is called

Ø Nonverbal focus

v A behavioral description describes behavior that is ____

Ø Observable

v Which statement is true, according to the research into online dating?

Ø People who use online dating sites report higher compatibility and have happier marriages than those who met in other ways

v Graduate, lead, and produce are all words whose meaning may vary as a result of inconsistent rules

Ø Phonological

v How company structure the ______ has a direct impact on productivity and communication at work

Ø Physical environment

v Lee is trying to show her friend the dent in her car's front bumper from a recent traffic accident. "See, it's next to the license plate," she says. To nonverbally communicate her message through the function of repeating, Lee should _____

Ø Point at the dent

v Power that comes from respect, liking, and trust is known as ____

Ø Referent power

v Fast or slow, small or large, smart or stupid, and short or long are examples of words of what type?

Ø Relative

v Taking a few deep breaths or a break, stopping to listen and ask questions before responding, inventing her emotions to trusted friends while you are off the clock are all good strategies for ____ at work

Ø Remaining calm

v Which of the following is an effective technique for concluding a speech?

Ø Reviewing the points you made in your introduction

A person who has the ability to grant desirable outcomes like promotions, raises and recognition is said to have ____ power

Ø Reward

v One well known theory that explains how language affects perception is called the

Ø Sapir-Whorf hypothesis

v Interpersonal relationships are special because of their _____

Ø Scarcity

v Lena travels the country to recruit members for her research and development team, whose members she mentors personally to support their growth and professional success. This is an example of ____

Ø Servant leadership

v Seth has a great idea for a new public relations campaign at work period consequently, Seth writes a detailed proposal and emails it to his boss. It has now been two days, and Seth still hasn't heard back about his proposal. Seth assumes that his boss didn't like his work and sends an apologetic email with the request that his boss disregard his proposal. Which of the following best explains why Seth reacted the way he did?

Ø Seth has low cognitive complexity

v Communicating online can be especially helpful for people who are

Ø Shy

v Which type of leader would alter their leadership style as circumstances change?

Ø Situational

v Which type of norm governs how members of the group should interact with each other?

Ø Social norms

v Dorian has hundreds of friends on Facebook and over a thousand followers on Twitter. It's likely that a large portion of these friends are

Ø Superficial relationships

v What are arbitrary elements used to represent things, processes, ideas, or events in ways that make communication possible?

Ø Symbols

v Groups of people who are highly successful at reaching clear, inspiring, and lofty goals are

Ø Teams

v Which of the following techniques is an instance of supporting a point with an anecdote?

Ø Telling a relevant story about a personal experience

v Patrice is giving a speech in front of her class period she keeps shifting nervously back and forth. Patrice is not aware that she is shifting, but her classmates are. According to the Johari Window, under which window or area would this fall?

Ø The blind area

v One disadvantage of using your own survey is that

Ø The data collected might not have as much credibility as published evidence

v Which of the following is not an area of study for communication scholars?

Ø The impact of the human behavior on the environment

v Excessive exclamation points, overuse of capital letters, and misspellings and online information are all clues that

Ø The information may not be trustworthy

v If you were a transformational leader, your first priority would be ____

Ø The team mission

v Jesse seeks out every opportunity to post photos on Instagram, sometimes even going so far as to fake the locations to make them seem more exotic. Jesse loves when the post gets lots of likes, and is often depressed when followers don't respond immediately to post. Jesse might consider taking a break from social media for which of the following reasons?

Ø To break the craving for approval

v Deeply rooted beliefs about a concept inherent worth or worthiness are known as ____

Ø Values

v When it comes to getting hired, people with _____ are less likely to get a job

Ø Visible tattoos

v Which of the following is a caveat to consider when choosing a relational partner?

Ø We tend to overestimate how similar we are to our friends and underestimate how similar we are to people we don't know well

v Sarah's extended family lives in various locations throughout the United states. They are too busy to stay in contact with everyone, and some family members are estranged from one another. What would probably be the most effective way for this family to communicate?

Ø Wheel network

v Which of the following is not true about nonverbal communication?

Ø You can avoid it