SSC102 - Chapter 3
A
A bona fide occupational qualification means a. an essential function of the job b. a method of evaluating employees c. disability accommodations are not required d. a, b, and c
D
False statements, either written or oral, that injure the reputation or character of another person but cause no monetary camages are called a. false warranties b. fraud c. libel d. defamation
B
Federal law requires manufacturers and sellers to stand behind a purchase of a major product. A promise made willingly by the seller is called an a. Universal law b. Express warranty c. Uniform warranty d. Implied warranty
C
Fraud is not committed unless this condition is present a. a Code of Conduct is violated. b. No family relationship exists between the two parties. c. Misrepresentation with intent to deceive. d. A person's reputation is injured with no monetary damage.
B
Illegally using the Internet to gain unauthorized access to computer systems of others or deliberately attempting to destroy data or spread computer viruses is called a. piracy. b. computer fraud. c. slander. d. phishing.
C
Laws that require contracts be written so consumers can understand them are called a. express contracts. b. implied contracts. c. plain English laws. d. warranties.
B
The Americans with Disabilities Act a. applies to firms with 50 or more employees, including part time. b. prohibits an employer from eliminating a qualified applicant who has a disability if he or she can perform essential job functions with reasonable accommodations. c. requires the employer to question the applicant about the disability to assess whether he or she can function in the advertise position. d. describes certain restrictions concerning scheduling and notice requirements.
A
The Family Educational Rights and Privacy Act (FERPA) a. protects the privacy of student information. b. requires employers to allow employee leave for family illness. c. limits the use of personnel information to the purpose for which it was collected. d. defines bona fide occupational qualifications (BFOQ).
B
The Federal Truth-in-Lending Act requires a. what debt collectors can and cannot do. b. full disclosure of all charges and effective annual interest rate. c. requires fair treatment by debt collectors. d. sets the terms and conditions of certain types of loans.
A
The Labor Management Relations Act a. guides communication between management and workers concerning union activity. b. prohibits discrimination against workers over 40 years of age. c. requires affirmative action in hiring practices. d. allows employees to access information about themselves.
D
To be an ethical communicator, you should NOT do which of the following? a. Determine exactly what ethical communication is. b. Adopt principles that help you choose ethical message content. c. Strive for the highest good for all involved and provide information that is fully adequate for the circumstance. d. Measure the ethics of the communication by what is commonly accepted and practiced by those with whom you work.
A
What approximate percent of all Fortune 500 companies have codes of ethics? a. 90%. b. 50%. c. 66% d. 33%.
D
What law gives employees the right of access to information about themselves? a. The Civil Rights Act b. FERPA c. Labor-Management Relations Act d. Privacy Act
B
What law prohibits discrimination based on race, color, religion, gender, or national origin when hiring, firing, compensating, or applying other employment conditions? a. Americans with Disabilities Act b. Civil Rights Act c. Privacy Act d. Federal Ethical Management Act
C
What law protects the right of employees to access information about themselves. a. Fair Credit Billing Act b. Federal Truth-in-Lending Act c. Privacy Act d. Fair Debt Collection Act
D
Which condition is NOT a condition to prove fraud? a. spoken words c. deceit that causes monetary damage b. concealment of a material fact d. accidental misrepresentation
D
Which of the following are means of acquainting employees with organizational policies on the use of e-mail, Internet, and other company resources? a. employee handbook b. statement of the policy signed by employees c. Organizational website d. a, b, and c
B
Which of the following attributes is NOT required for ethical messages? a. Truthful b. Full disclosure c. Respect and concern for the needs of persons affected d. Not taking responsibility but attributing the decision to someone else
B
Which of the following e-mail practices is illegal? a. Sending animated greetings through business e-mail. b. Sending and receiving child pornography. c. Shopping on the Internet at work. d. Refusing to sign the employer's Internet policy.
A
Which of the following is NOT a requirement of a valid contract? a. written on a contract form b. competency of parties c. offer and acceptance d. legal subject matter
A
Which of the following is NOT true of the use of copyrighted material? a. If you do not see a copyright notice on the material, you know it is free of copyright. b. You do not have to cite a source for information that is general knowledge. c. If you are quoting material, quote it accurately. d. Give credit to the source for either quotes or paraphrased material.
D
Which of the following represents circumstances that help interpret fair use of copyrighted materials? a. Purpose and character of the use. b. The amount and portion of the work used in relation to the total work. c. Effect of the use upon the value of the copyrighted work. d. All of the above.
D
Which one of the following statements is NOT true based on what you read in this chapter? a. In many communication situations, you will be faced with gray areas when making decisions about right or wrong. b. Ethics codes are often in handbooks and placed on company websites. c. A code of ethics is not effective unless it guides employees' behavior with clear direction about temptations common to the position. d. If your employer directs you to do something, you are not responsible for making an ethical decision even though it violates your own values and principles.
B
Which one of the following statements is NOT true of paraphrasing? a. Restates the author's ideas or words in your own words but retain the original author's meaning. b. Does not need a citation added. c. Is unethical and can be illegal if it violates copyright laws. d. Rewording another person's ideas to make them appear to be your own is unethical.
A
Which one of the following statements is NOT true or NOT required for a legal contract? a. A contract must be written on a legal form. b. There must be an offer and acceptance. c. All parties to the contract must be competent. d. Consideration must be present. (money, motive, or promise)
