SYSTEMS FINAL

____ applications in organizations are usually viewed as being focused on either operational or analytical applications. a. Data mining b. Data warehousing c. Data entry d. Market segmentation

B. data warehousing

When the sales order department acknowledges a customer order, it is an example of a: a. vertical information flow b. horizontal information flow c. both vertical and horizontal information flow d. neither vertical nor horizontal information flow

B. horizontal information flow

In a logical DFD for the OE/S process, which of the following data stores is least likely to interact with the process validate sales order? a. general ledger master data b. accounts receivable master data c. marketing data d. inventory master data

A. general ledger master data

The OE/S process is part of the ____ process. a. order-to-cash b. purchase-to-pay c. human resources d. general ledger/financial reporting

A. order-to-cash

In addition to the warehousing function, the three primary departments that you would expect to be part of a typical OE/S process are: a. sales order, shipping, and credit b. sales order, shipping, and accounts payable c. sales order, credit, and accounts payable d. credit, shipping, and accounts payable

A. sales order, shipping, and credit

When the sales-related data are captured in the sales order department and then the information flows to the managers housed in the marketing department, it is an example of a: a. vertical information flow b. horizontal information flow c. both vertical and horizontal information flow d. neither vertical nor horizontal information flow

A. vertical information flow

A valid shipping notice input is one that is supported by both: a. an approved sales order and a completed picking ticket b. an approved sales order and an actual shipment of goods c. an approved sales order and a customer acknowledgement d. an approved sales order and customer credit verification

B. an approved sales order and an actual shipment of goods

Inputs to a GL/BR process typically include all of the following except: a. adjusting entry journal voucher b. adjusted trial balance c. finalized budget d. GAAP-based financial statements

d. GAAP-based financial statements

A customer is instructed to send his remittance advice and check to a bank's postal address. This method for collecting customer cash receipts is called: a. electronic funds transfer b. automated clearing house c. Check 21 d. Lockbox

d. Lockbox

With companies facing global competition, firms are recognizing that their most important asset is: a. inventory b. employees c. cash d. a happy customer

d. a happy customer

The principal master data that you would expect to see in a B/AR/CR process is the: a. sales order b. shipping notifications c. sales journal d. accounts receivable

d. accounts receivable

A responsibility accounting/reporting system includes the following: a. upward reporting of information b. aggregation of data as it flows upward c. appropriate information detail for each decision maker d. All of the above

d. all of the above

Digital images: a. help reduce paper in the B/AR/CR system b. may be scans of checks c. may be scans of remittance advices d. all of the above

d. all of the above

The intent of the Sarbanes-Oxley Act of 2002 is to: a. protect investors by improving the accuracy and reliability of corporate disclosures b. establish who is responsible for financial reporting c. strengthen internal control d. All of the above

d. all of the above

Which of the following items is a component of the balanced scoreboard methodology? a. Customers b. Financial c. Innovation and improvement d. All of the above

d. all of the above

Which of the following provides data to the GL/BR process? a. the order entry/sales process b. the billing/accounts receivable/cash receipts process c. the purchasing/accounts payable/cash disbursements process d. All of the above

d. all of the above

Which of the following segregation of duties is not required for the B/AR/CR business process controls to be effective? a. price authorization and billing b. treasury and controllership c. bank reconciliation and cash receipts d. all of these are required for effective control

d. all of these are required for effective control

Deposit slips are usually generated by the B/AR/CR process: a. at the time invoices are prepared b. by manual procedures c. electronically d. as part of processing cash receipts

d. as part of processing cash receipts

Assuming that we separate the shipping and billing processes, which of the following data stores would you expect to be updated by an OE/S process called execute shipping notice? a. accounts receivable master data b. sales order master data c. inventory master data d. both B and C

d. both B and C

A remittance advice generally would be recorded in which of the following pairs of data stores? a. customer master data and accounts receivable master data b. sales event data and accounts receivable master data c. accounts receivable adjustments data and accounts receivable master data d. cash receipts data and accounts receivable master data

d. cash receipts data and accounts receivable master data

Which of the following statements is false? a. The typical B/AR/CR system assists in preparing internal and external reports. b. Cash receipts can be accelerated by using some form of EFT. c. The two types of adjustments that commonly result from a periodic review of the aging details of customer account balances are a recurring entry for estimated bad debts and a bad debt write-off. d. Cash receipts events data are comprised of one or more invoice records.

d. cash receipts events data are comprised of one or more invoice records

Digital image processing systems are capable of performing all of the following except: a. capture of data b. storage of data c. retrieval of data d. creation of data

d. creation of data

Assuming that we separate the shipping and billing processes, which of the following data stores provides data to the typical OE/S process but is not updated by the process? a. general ledger master data b. sales order master data c. inventory master data d. customer master data

d. customer master data

The primary function of the OE/S process is to create information flows that support: a. decision making of sales personnel b. the key organizational features of the marketing function c. producing financial statements d. decision needs of those who manage various sales and marketing functions

d. decision needs of those who manage various sales and marketing functions

The general ledger process comprises all of the following except: a. providing information for financial reporting b. servicing the needs of managerial reporting c. classifying data by general ledger accounts d. ensuring that the external financial statements conform to GAAP

d. ensuring that the external financial statements conform to GAAP

A company using a centralized database approach might not maintain a relational table for ACCOUNTS RECEIVABLE. Rather, accounts receivable balances at any point in time could be computed as the difference between the relations for which of the following continuous events? a. SHIPMENTS and SALES_INVOICES b. SALES_INVOICES and CASH_RECEIPTS c. SHIPMENTS and CASH_RECEIPTS d. CUSTOMER and SALES_INVOICES

b. SALES_INVOICES and CASH_RECEIPTS

Quantities of items shipped to a customer would typically be found in the relational table for: a. CUSTOMERS b. SALES_RELATIONS c. BANKS d. DEPOSITS

b. SALES_RELATIONS

A data flow or event that causes a process to begin is called a: a. Tickler b. Trigger c. Document d. validity check

b. Trigger

According to the concept of segregation of duties, which of the following managers should report to the controller rather than to the treasurer? a. credit department manager b. accounts receivable department manager c. cashier d. investments manager

b. accounts receivable department manager

In a logical DFD for a B/AR/CR process, which of the following data stores would you expect to interact with a process called "manage customer accounts"? a. inventory master data b. accounts receivable master data c. sales event data d. cash receipts event data

b. accounts receivable master data

Sarbanes-Oxley Act of 2002 may lead to: a. convergence of GAAP and IFRS b. continuous or real-time reporting c. Worldwide acceptance of XBRL d. obscuring of the economic reality of business events

b. continuous real-time reporting

The general ledger master data does not contain: a. adjusting entry data b. customer number c. business event transaction d. source code field

b. customer number

Placing a customer's bills on a company's own Web site and sending an e-mail telling the customer that his or her bill is there is called: a. electronic funds transfer b. electronic bill presentment c. electronic bill payment d. electronic document management

b. electronic bill presentment

In general, adjustments to customer balances in the accounts receivable master data will be necessary for all of the following except: a. sales returns and allowances b. reversals of mispostings and other errors c. bad debt write-offs d. estimates of uncollectible accounts

d. estimates of uncollectible accounts

Which of the following statements is false? a. The check and remittance advice trigger the receive payment process. b. A bank lockbox provides more protection for cash than a system where cash receipts are mailed to the payee company and then deposited. c. Good funds are funds on deposit and available for use. d. From the standpoint of reducing the collector's float, a customer check is a better payment method than a debit card.

d. from the standpoint of reducing the collector's float, a customer check is a better payment method than a debit card

In a pre-billing system, invoices are prepared: a. immediately upon acceptance of a customer order b. when there is to be a delay between the time that the order is accepted and the time it is shipped c. where inventory balances can be determined only through physical count d. to improve customer relations

a. immediately upon acceptance of a customer order

The technology that allows information on documents to be converted into machine-readable data through a scanner is called a(n): a. OCR b. MICR c. bar code reader d. Digitizer

a. OCR

Which of the following is not part of the horizontal information flows of the B/AR/CR process? a. accounts receivable aging report b. customer payment c. bank deposit d. customer invoice

a. accounts receivable aging report

Bar code readers: a. are devices that use light reflection to read differences in bar code patterns to identify a labeled item. b. are devices used for pattern recognition of handwritten or printed characters. c. are input devices that capture printed images or documents and convert them into electronic digital signals that can be stored on computer media. d. are computer-based systems for capture, storage, retrieval, and presentation of images of objects such as pictures and documents.

a. are devices that use light reflection to read differences in bar code patterns to identify a labeled item

An example of an "exception routine" is a(n): a. back order process b. inventory subroutine c. customer acknowledgement process d. sales order processing process

a. back order process

Which control is most effective in contributing to the goal of ensure input accuracy in the billing function? a. compare input shipping notices to sales order master data b. batch sequence checks c. confirm input acceptance d. review shipped not billed sales orders (tickler file)

a. compare input shipping notices to sales order master data

The file most important for ensuring validity of customer order inputs is the: a. customer master data b. accounts receivable master data c. marketing data d. completed picking ticket data

a. customer master data

In the billing process, the control plan of review shipped not billed sales orders (tickler file) helps to ensure: a. effectiveness of operations (timely billing) b. efficient employment of resources c. security of resources d. input accuracy

a. effectiveness of operations (timely billing)

Which of the following could be a journal voucher? a. general ledger cash disbursements update b. customer invoice c. receiving report d. purchase requisition

a. general ledger cash disbursements update

For a typical OE/S process to check a customer's credit, all of the following data stores likely would be consulted except the: a. general ledger master data b. customer master data c. accounts receivable master data d. sales order master data

a. general ledger master data

The B/AR/CR process comprises three different but related processes⎯namely, billing, accounts receivable, and cash receipts. Which of the following would not be an operations process goal for these three processes? a. ensure effectiveness of operations b. ensure AR master data update accuracy c. ensure efficient employment of resources d. ensure security of resources

b. ensure AR master data update accuracy

Which of the following control plans is most likely to appear in the input validity and input accuracy columns, but not in the input completeness column of a control matrix for the billing process? a. independent billing authorization b. reconcile input and output batch totals c. check for authorized prices, term, freight, and discounts d. procedures for rejected inputs

c. check for authorized prices, term, freight, and discounts

As discussed in the text, the functions of the B/AR/CR process: a. is identical to those of the order entry/sales process b. supports the problem-solving processes of marketing managers c. collects amounts due from customers d. is unrelated to the functions of the order entry/sales process

c. collects amounts due from customers

Which of the following items is not one of the four components of the balanced scoreboard methodology? a. Customers b. Financial c. competitive environment d. internal business processes

c. competitive environment

Inputs to the B/AR/CR process normally could include all of the following except: a. a copy of the sales order sent by the sales order function to the billing function b. a shipping notice sent by the shipping function to the billing function c. customer acknowledgement d. remittance advice

c. customer acknowledgement

In constructing a control matrix for an OE/S process, the principal data input(s) to the information system likely would be: a. customer inquiries and customer order inputs b. customer inquiries and shipping notice inputs c. customer order and shipping notice inputs d. customer order only

c. customer order and shipping notice inputs

The system that enables users of an ERP system to view source documents from any location is: a. electronic data interchange b. local area network c. digital image processing d. electronic commerce

c. digital image processing

Which of the following individuals should possess the greatest knowledge of GAAP? a. managerial reporting officer b. budgeting department manager c. financial reporting officer d. managerial reporting officer

c. financial reporting officer

Which control plan for the cash receipts function has as its primary control goal to ensure security of resources? a. reconcile bank account regularly. b. enter cash receipts close to where cash is received. c. immediately endorse incoming checks. d. one-to-one checking of deposit slips and checks.

c. immediately endorse incoming checks

To satisfy customers the focus of new OE/S systems is generally on: a. mass marketing b. segmented marketing strategies c. individual customers d. all of the above.

c. individual customers

In the control matrix of the OE/S process, regarding shipping notice inputs, which of the following control goals is ensured by comparing the shipping notice input to the sales order master data? a. input completeness and input accuracy b. input completeness and input validity c. input validity and input accuracy d. none of the above

c. input validity and input accuracy

To be effectives business intelligence requires: a. a balanced scorecard b. XBRL c. integration of statistical and analytical tools with decision support technologies d. convergence of GAAP and IFRS

c. integration of statistical and analytical tools with decision support technologies

Which of the following statements regarding Check 21 is false? a. It allows banks to exchange checks electronically. b. Before this system, paper checks were flown around the country from bank-to-bank to complete the check-clearing process. c. It requires that banks exchange check images. d. It significantly reduced float.

c. it requires that banks exchange check images

An overall management objective is to: a. minimize the number of sales transactions b. minimize the total amount of accounts receivable c. minimize the time from the beginning of the selling process to the end of the cash collections process d. maximize the amount of float

c. minimize the time from the beginning of the selling process to the end of the cash collections process

An instance document: a. is an XBRL document that contains all information, at a given point in time, including tags, about the occurrence of an item b. is a feature of a relational database c. is used to comply with SOX Section 409 regarding rapid disclosure of material changes d. summarizes instances of GAAP and IFRS reporting differences

a. is an XBRL document that contains all information, at a given point in time, including tags, about the occurrence of an item

For the cash receipts process, the control plan turnaround documents helps to achieve which of the following pairs of control goals? a. ensure input validity and ensure input completeness b. ensure efficient employment of resources and ensure input accuracy c. ensure input completeness and ensure input accuracy d. ensure security of resources and ensure input accuracy

b. ensure efficient employment of resources and ensure input accuracy

In the cash receipts process, the control plan of immediately endorsing incoming checks is designed to achieve the control goal of: a. ensure the timely deposit of cash receipts b. ensure security of the cash asset c. ensure cash receipts input accuracy d. ensure cash receipts input completeness

b. ensure security of the cash assets

The coding system typically used in the general ledger chart of accounts is: a. serial coding b. hierarchical coding c. block coding d. mnemonic coding

b. hierarchical coding

In a fraud scheme known as ____, the perpetrator attempts to cover the theft of cash received from customer A by applying cash collected from customer B to A's account, then applying a receipt from C to B's account, and so forth. a. Kiting b. lapping c. schmoozing d. hacking

b. lapping

In a logical DFD for a B/AR/CR process, you would expect that a credit memo would be sent by the B/AR/CR process to the customer from which of the following processes? a. perform billing b. manage customer accounts c. receive payment d. validate sales order

b. manage customer accounts

Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows? a. inventory master data b. marketing data c. sales order master data d. customer master data

b. marketing data

The accounts receivable system in which all the accounts receivable master data contains individual open invoices, against which payments and other adjustments are applied: a. pre-billing system b. open-item system c. balance-forward system d. post-billing system

b. open-item system

Limitations of the general ledger approach include the following: a. combining of financial and non-financial information b. purging of detailed event level data c. use of a chart of accounts d. inability to conform to GAAP

b. purging of detailed event level data

Which of the following normally would trigger the B/AR/CR process to record a customer payment? a. credit memo b. remittance advice c. deposit slip d. notice to the general ledger to record a cash receipt

b. remittance advice

Which of the following process bubbles (i.e., activities) would you not expect to see in the logical DFD for a B/AR/CR process? a. perform billing b. requisition inventory c. receive customer payment d. manage customer accounts

b. requisition inventory

In the OE/S process, the document that represents an independent authorization to ship goods to the customer is the: a. bill of lading b. sales order c. customer acknowledgement d. shipping notice

b. sales order

The control plan preformatted screens is directed primarily toward achieving the information process control goal of ensuring: a. sales order input validity b. sales order input accuracy c. sales order input completeness d. sales order update completeness

b. sales order input accuracy

Which of the following is most commonly associated with the treasury function? a. recording of event data b. security of funds c. reporting of results of business events d. maintaining accounting records

b. security of funds

Which of the following normally would trigger the billing process in a B/AR/CR process? a. remittance advice b. shipping notice c. picking ticket d. customer acknowledgment

b. shipping notice

GAAP and IFRS convergence will lead to: a. the end of the FASB b. the blending of GAAP and IFRS standards c. decreased role for the AICPA d. less costly processes for financial reporting

b. the blending of GAAP and IFRS standards

Finalized budget figures are sent to the GL/BR process by: a. the financial reporting officer b. the budgeting department c. the treasurer d. the managerial reporting officer

b. the budgeting department

Which of the following advises and assists the cost center, profit center, and investment center managers in preparing the budget? a. the financial reporting officer b. the budgeting department c. the treasurer d. the managerial reporting officer

b. the budgeting department

A form of fraud in which the payments made by one customer are systematically applied to the account of another is called: a. lapping b. malfeasance c. pre-posting d. knitting

a. lapping

Which of the following usually would be responsible for preparing operating center performance reports? a. managerial reporting officer b. budgeting department manager c. financial reporting officer d. operating line managers

a. managerial reporting officer

In an organization in which the OE/S and B/AR/CR processes are separate processes, the B/AR/CR process usually accomplishes all of the following activities except: a. picking goods in the warehouse b. billing customers c. managing customer accounts d. securing payment of customer accounts

a. picking goods in the warehouse

Which of the following has responsibilities and expertise to preparing internal reports? a. the financial reporting officer b. the managerial reporting officer c. the treasurer d. the budgeting department

b. the managerial reporting officer

The billing system in which the invoice is prepared after goods have been shipped and the sales order notification has been matched to shipping's billing notification is called a(n): a. post-billing system b. open-item system c. pre-billing system d. balance-forward system

a. post-billing system

Typically, you would expect general ledger updates for financing and investing activities to be fed to the GL/BR process by: a. the controller b. the treasurer c. the chief executive officer (CEO) d. one of the AIS feeder systems

b. the treasurer

Continuous assurance (continuous auditing) will lead to: a. fewer financial statement audits b. use of audit modules embedded in ERP systems c. convergence of GAAP and IFRS d. All of the above

b. use of audit modules embedded in ERP systems

The OE/S process includes the first four steps in the order-to-sales process. The order of these four steps is: a. pre-sales activities, sales order processing, picking and packing, shipping b. pre-sales activities, picking and packing, sales order processing, shipping c. pre-sales activities, picking and packing, shipping, sales order processing d. none of the above

a. pre-sales activities, sales order processing, picking and packing, shipping

An account in the chart of accounts has the number 7111. Which of the following does the 7 likely represent? a. Revenues b. sales region c. merchandise sales d. golf merchandise sales

a. revenues

Typically, you would expect general ledger updates for periodic adjusting entries to be fed to the GL/BR process by: a. the controller b. the treasurer c. the chief executive officer (CEO) d. one of the AIS feeder systems

a. the controller

An invoice record usually contains all of the following elements except: a. the customer's credit limit b. customer's identification c. items and quantities billed d. invoice date

a. the customer's credit limit

Adjusted trial balance figures are usually sent from the business reporting department to the: a. the financial reporting officer b. the managerial reporting officer c. the treasurer d. the budgeting department

a. the financial reporting officer

The OE/S process addresses the decision needs of managers of various sales and marketing functions through the use of: a. vertical information flows b. horizontal information flows c. both vertical and horizontal information flows d. neither vertical nor horizontal information flows

c. both vertical and horizontal information flows

Typically, the operations process goals of the B/AR/CR: a. vary, depending on the organization and its particular view of these processes b. remain the same for all organizations c. vary inversely with the information process goals d. are the same as the information process goals

a. vary, depending on the organization and its particular view of these processes

In a B/AR/CR process, which of the following data stores is least likely to interact with a process called "perform billing"? a. vendor master data b. customer master data c. accounts receivable master data d. sales event data

a. vendor master data

_____ applications can handle both B2B and B2C business transactions. a. Customer relationship management b. Buy-side c. Sell-side d. E-business

C. sell-side

The ultimate goal of the OE/S process is: a. to ensure accuracy of order entry and sales events b. to ensure increasing sales volume through the OE/S process c. to create value for the customer d. none of the above

C. to create value for the customer

Analytical applications, which include ____, are intended to allow the use of sophisticated statistical and other analytical software to help an organization's members develop insights about customers, processes, and markets. a. data mining b. data entry c. e-commerce modules d. market segmentation models

A .data mining

The concept behind ____ is to cultivate customer relationships by prospecting, acquiring, servicing, and retaining customers. a. customer relationship management (CRM) systems b. customer self-service (CSS) software c. sales-force automation (SFA) software d. sell-side systems

A. customer relationship management (CRM) systems

A specific type of reject stub is called a(n): a. exception routine b. summary report c. corrective routine d. normal routine

A. exception routine

____ systems use the Internet to automate and manage purchases and the vendors from which these purchases are made with the predominate technology being electronic data interchange (EDI). a. Customer relationship management b. Buy-side c. Sell-side d. E-business

B. Buy-side

In an entity-relationship (E-R) diagram for the B/AR/CR process, you would expect that the word trigger would appear between the boxes for? a. CUSTOMER and SHIPMENT b. CUSTOMER and SALES INVOICE c. STOCK PICK and SHIPMENTS d. SALES INVOICE and SHIPMENT

C. STOCK PICK and SHIPMENTS

Which of the following is a horizontal information flow? a. sales order department requests credit approval from credit department b. sales order department acknowledges the order to the customer c. warehousing sends completed picking ticket to shipping d. all of the above are horizontal information flows

D. all of the above are horizontal information flows

In a typical OE/S process, validating a sales order likely would involve all of the following processes except: a. checking the customer's credit b. verifying inventory availability c. completing the sales order d. completing the picking ticket

D. completing the picking ticket

Which of the following should be considered when designing a coding scheme for a chart of accounts? a. Which internal reports will be required? b. Is there a need for segmental reporting? c. Both a. and b. d. Neither a. nor b.

c. Both a and b

To reduce the cost of collecting its accounts receivable, a company sells its accounts receivable to a financial organization. The service is called: a. collection agency advance b. lock-boxing c. Factoring d. Funding

c. Factoring

In an entity-relationship (E-R) diagram for the OE/S process, you would expect that the word trigger would appear in the diamond showing the relationship between which of the following pairs of entities? a. CUSTOMER and SALES ORDER b. CUSTOMER and SHIPMENT c. STOCK PICK and SHIPMENT d. SALES INVOICE and SHIPMENT

c. STOCK PICK and SHIPMENT

The cash receipts process can be accelerated by using the ACH network because it is: a. an immediate process b. a periodic process c. a type of EFT process d. a batch process

c. a type of EFT process

The control independent billing authorization ensures that bills: a. are accurate b. are for goods that were picked in the warehouse c. are for goods actually ordered by the customer d. have authorized prices

c. are for goods actually ordered by the customer

Tracing back to individual business events that have been aggregated into account balances is done by means of a(n): a. electronic reference service b. general ledger account c. audit trail d. data dictionary

c. audit trail

The accounts receivable system typically used by utilities is the: a. pre-billing system b. open-item system c. balance-forward system d. post-billing system

c. balance-forward system

Which of the following statements is true? a. In a pre-billing system, invoices are prepared after the goods have been shipped and the sales order notification has been matched to the shipping's billing notification. b. In a post-billing system, invoices are prepared upon acceptance of the customer order. c. Of the two types of billing systems discussed in the text, the pre-billing system requires the more accurate inventory records. d. Of the two types of billing systems discussed in the text, the pre-billing system is appropriate in situations where there is a significant delay between acceptance of the customer's order and the subsequent shipment.

c. of the two types of billing systems discussed in the text, the pre-billing system requires more accurate inventory records

The B/AR/CR process completes the: a. billing process b. production process c. order-to-cash process d. inventory process

c. order-to-cash process

A document that is used when filling a sales order to authorize the movement of goods from a warehouse to shipping is called a: a. shipping order b. packing slip c. picking ticket d. blind authorization

c. picking ticket

The control plan confirm input acceptance helps to achieve the sales order input control goal of: a. sales order input validity b. sales order input accuracy c. sales order input completeness d. shipping notice input accuracy

c. sales order input completeness

The grouping of customers into categories based on key characteristics is called: a. itemization b. Identification c. segmentation d. sales-force automation

c. segmentation

GAAP based financial statements are sent by: a. the controller b. the treasurer c. the financial reporting officer d. the managerial reporting officer

c. the financial reporting officer

Performance reports to various cost center, profit center, and investment center managers are usually sent by? a. the controller b. the treasurer c. the managerial reporting officer d. the budgeting department

c. the managerial reporting officer

In contrast to the managerial reporting process, the financial reporting process prepares all of the following financial statements except: a. the balance sheet b. the income statement c. the standard costing variance report d. the statement of owner equity

c. the standard costing variance report

Which of the following goals is not an example of an operations process goal of the typical OE/S process? a. to provide timely responses to customer inquiries b. to provide timely acknowledgements of customer orders c. to provide timely updates to general ledger accounts d. to provide timely shipments of goods to customers

c. to provide timely updates to general ledger accounts

The business reporting process comprises all of the following except: a. preparing general purpose external financial statements b. generating ad hoc and predetermined business reports for management c. ensuring that the external financial statements adhere to GAAP d. fueling the financial reporting, business reporting, and other reporting subsystems by providing the information needed to prepare external and internal reports

d. fueling the financial reporting, business reporting, and other reporting subsystems by providing the information needed to prepare external and internal reports

The OE/S process handles the processing and shipment of a customer order while another process actually bills the customer. With such a configuration, you would not expect the OE/S system to interface directly with the ____. a. billing/accounts receivable/cash receipts process b. inventory process c. general ledger process d. human resource process

d. human resource process

Which of the following statements related to XBRL is false? a. is an XML-based language consisting of a set of tags that are used to unify the presentation of business reporting information into a single format b. it is easily read by almost any software package, and easily searched by Web browsers c. it provides an identifying tag for each individual item of data that is computer readable d. it treats financial information as a block of text

d. it treats financial information as a block of text

Which of the following data is least likely to be stored in the customer master data? a. customer number b. billing address c. ship-to address d. open invoices

d. open invoices

One type of accounts receivable system is balance-forward, the other is: a. debit card system b. Automated Clearing House system c. Electronic Funds Transfer system d. open-item system

d. open-item system

Which of the following usually would be responsible for preparing operating center budgets? a. managerial reporting officer b. budgeting department manager c. financial reporting officer d. operating line managers

d. operating line managers

A billing system that can be used when there is little or no delay between the receipt of the customer order and the shipment of the goods is a: a. post-billing system b. open-item system c. balance-forward system d. pre-billing system

d. pre-billing systems

In the billing function described in the text, the control plan that contributes to effective operations is: a. edit the shipping notification for accuracy b. independent billing authorization c. compare input shipping notices to sales order master data d. review shipped not billed sales orders (tickler file)

d. review shipped not billed sales orders (tickler file)

At the time that the shipping notice is prepared and disseminated, two data stores within the OE/S process are normally updated. Those two data stores are the: a. customer master data and accounts receivable master data b. accounts receivable master data and sales order master data c. accounts receivable master data and marketing data d. sales order master data and inventory master data

d. sales order master data and inventory master data

Which of the following statements related to journal vouchers is false for most ERP systems? a. The person completing the adjustment will enter it directly into the computer. b. The voucher will be electronic. c. Journal voucher should be signed by the person(s) authorized to initiate the entry. d. To provide an adequate audit trail, a printed copy of journal vouchers is required.

d. to provide an adequate audit trail, a printed copy of journal vouchers is required

Which of the following pairs of functions would you expect might report directly to the vice president of finance? a. credit department and controller b. shipping department and controller c. accounts receivable department and treasurer d. treasurer and controller

d. treasurer and controller

Normally, you would expect that business event updates would be sent to the GL/BR process by: a. the controller b. the treasurer c. the vice president of finance d. various feeder processes

d. various feeder processes