test 1 practice q's

Which of the following would NOT be an example of a competitor

A firm trying to sell its products to your employees

The primary purpose of the management process is to

achieving organizational goals in an efficient and effective manner

During a recession, governments tend to increase ____ to help protect domestic producers by directly adding to the cost of foreign goods

import tarrifs rate

____ focuses on the management of the entire firm as opposed to the jobs of individual workers.

Administrative management

Dr. White is one of two emergency room physicians in charge of the staff. As a supervisor, she believes that her subordinates are valuable resources and focuses her attention on the interpersonal processes such as group dynamics that occur in the emergency room. Her views are consistent with the ____ management perspective.

Behavioral

In Japan, apples are very expensive and traditionally are presented as gifts. Each apples is grown with wrapping to prevent insects and to ensure perfect color. When Washington Apples wanted to export to Japan, it faced ____ barriers.

Cultural

Siemens is primarily an engineering company. Employees in the U.S. volunteer to run Siemens Science Day in schools and hospitals to get children excited about science. The passion for science is part of the informal organization dimension

Culture

Which of the following is NOT one of the means by which businesses typically attempt to influence government?

Direct contributions to election campaigns

Which of the following countries is NOT part of Pacific Asia?

India

Google CEO, Larry Page, announced to the media that Google+, its social networking site, gained 10 million users its first 2 weeks. Page leveraged the Google name and expertise in search engines with the new social networking site. Which management function does this represent?

Leading

L'Oreal has a foundation responsible for corporate philanthropy. This is a(n) ____ stance.

Proactive

Which of the following is an example of how cultural differences directly impact international business practices?

Religious practice that separates men and women

A jihadist called for a violent attack on David Letterman after the comedian made fun of Al Qaeda leaders. Letterman rarely does a single show without making fun of American leaders. This is an example of differences in the __________ dimension.

SOCIOCULTURAL

Twenty years ago most business failures were attributed to poor inventory management. Today point-of-sales terminals are used at the checkout counters of most retail stores. These terminals allow retailers to know what is selling, to see what needs to be reordered, and to better satisfy customers while not over investing in inventory. Point-of-sales terminals have greatly influenced how retailers interact with the ____ dimension of the general environment.

Technological

Which of the following statements does NOT describe a characteristic of an organization's external environment?

The boundary between the organization and its environment is quite specific and clearly defined

Which of the following is an example of the cultural system in China?

The relationship between people in dynastic china was governed by confusion principles

Which of the following statements relative to the theory and practice of management is TRUE?

The value of theory is that it provides a systematic framework for management activities.

What do a market research firm, Kelly Temporary Services, BusinessWeek magazine, and Citicorp Bank all have in common?

They are all suppliers

John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his lawsuit against the world's biggest drug maker and the record penalty the company must pay the U.S. government for its massive marketing transgressions. Kopchinski used whistle-blowing, a(n) ____, to bring attention to the problem.

Whistle Blowing

A tariff

a tax or duty to be paid on a particular class of imports or exports

Judith Cruz, the executive director of the Treasure Coast Food Bank, had a logistics problem. She contacted Wal-Mart to ask for management advice. Members from Wal-Mart's distribution team arrived at the food bank, helping it improve its warehousing, sorting, and routing, to allow more food deliveries per week. The food bank went from serving 42,000 meals per week to more than 100,000 meals. The partnership negates the argument against social responsibility that says

business executives lack the expertise to make decisions about social programs

The purpose of planning and decision making is to

choosing a solution from available alternatives

A law firm actually billed the mother of an employee who died almost $20,000 for work that was required to settle the son's pending cases. The organization considers itself to be more important than the individual. This example deals with one of the drawbacks to the use of the ____ perspective of management.

classical

Which of the following statements characterizes the thinking that emerged from the Hawthorne studies

concern for the worker will lead to greater work satisfaction, which will then lead to increased output.

Under which management function do differences between domestic and international production quality standards fall?

controlling

General Motors sold an auto parts company because profitability was low. The primary environmental dimension considered was

economic

The downgrade of U.S. federal debt created wild swings in the stock market. The uncertainty led to consumer caution and less spending. This is an example of the ____ dimension

economic

Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of

environmental protection regulation

Competitors are BEST described as the

identification of key competitors; assessing their objectives; strategies; strengths and weaknesses, and reaction pattens; selecting which competitors to attack or avoid

Sociocultural forces

interpersonal, societal, cultural and ethnic factors that affect development

In which country do people tend to exhibit relatively aggressive goal behavior

japan

At the University of Miami a wealthy booster (now serving time in federal prison) said he spent millions on cash donations, hookers, and entertainment for football players, all with the coaches' knowledge

legal and socioculture

When a manufacturing plant uses mathematical models to plan production schedules and to schedule equipment maintenance, it is drawing on

management Science

The United States, Canada, and Mexico are major trading partners with one another. They are an example of a(n)

market system

The head of HR meets with a candidate to offer a position and finalize salary details. What managerial role was she fulfilling?

negotiator

Charles Babbage emphasized the application of mathematics to production problems; thus, his work was a forerunner of

operations management

The News Corporation, Smile Train, Delta Airlines and Gucci are all examples of

organization

Many organizations allow employees to work remotely using technology The organization saves money on real-estate. This is a(n) ____ function of management.

organizing

Howard Weaver manages MacLean Insurance Agency. An employee observed that Weaver acted like a Theory X manager. That would mean that Weaver believes that

people prefer to be directed

Advertising and subscription revenue at U.S. newspapers have been decreasing. A CEO chooses to charge readers for online content. The CEO is engaged in

planning

____ is one of the four basic management functions.

planning

Google CEO, Larry Page, launched Google+, which lets people group those with whom they interact into different social circles. Distinguishing Google+ from Facebook was part of the

planning and decision making function of mgmt

The maker of Wrigley chewing gum funded a $10 million ad campaign aimed at getting African Americans to use doctors for regular healthcare maintenance instead of only when they are sick. Wrigley is taking a(n) ____ approach to social responsibility.

proactive

All of the following are basic approaches to social responsibility EXCEPT

reactive stance

The Internet and e-commerce affects the natural environment by

reducing energy cost and pollution

Elton Mayo conducted experiments at Western Electric's Hawthorne plant from 1927-1932. He discovered that

social pressure was more important than financial incentive

Contemporary organization theory has its roots in

webers work on bureaucracies