test 1 practice q's
Which of the following would NOT be an example of a competitor
A firm trying to sell its products to your employees
The primary purpose of the management process is to
achieving organizational goals in an efficient and effective manner
During a recession, governments tend to increase ____ to help protect domestic producers by directly adding to the cost of foreign goods
import tarrifs rate
____ focuses on the management of the entire firm as opposed to the jobs of individual workers.
Administrative management
Dr. White is one of two emergency room physicians in charge of the staff. As a supervisor, she believes that her subordinates are valuable resources and focuses her attention on the interpersonal processes such as group dynamics that occur in the emergency room. Her views are consistent with the ____ management perspective.
Behavioral
In Japan, apples are very expensive and traditionally are presented as gifts. Each apples is grown with wrapping to prevent insects and to ensure perfect color. When Washington Apples wanted to export to Japan, it faced ____ barriers.
Cultural
Siemens is primarily an engineering company. Employees in the U.S. volunteer to run Siemens Science Day in schools and hospitals to get children excited about science. The passion for science is part of the informal organization dimension
Culture
Which of the following is NOT one of the means by which businesses typically attempt to influence government?
Direct contributions to election campaigns
Which of the following countries is NOT part of Pacific Asia?
India
Google CEO, Larry Page, announced to the media that Google+, its social networking site, gained 10 million users its first 2 weeks. Page leveraged the Google name and expertise in search engines with the new social networking site. Which management function does this represent?
Leading
L'Oreal has a foundation responsible for corporate philanthropy. This is a(n) ____ stance.
Proactive
Which of the following is an example of how cultural differences directly impact international business practices?
Religious practice that separates men and women
A jihadist called for a violent attack on David Letterman after the comedian made fun of Al Qaeda leaders. Letterman rarely does a single show without making fun of American leaders. This is an example of differences in the __________ dimension.
SOCIOCULTURAL
Twenty years ago most business failures were attributed to poor inventory management. Today point-of-sales terminals are used at the checkout counters of most retail stores. These terminals allow retailers to know what is selling, to see what needs to be reordered, and to better satisfy customers while not over investing in inventory. Point-of-sales terminals have greatly influenced how retailers interact with the ____ dimension of the general environment.
Technological
Which of the following statements does NOT describe a characteristic of an organization's external environment?
The boundary between the organization and its environment is quite specific and clearly defined
Which of the following is an example of the cultural system in China?
The relationship between people in dynastic china was governed by confusion principles
Which of the following statements relative to the theory and practice of management is TRUE?
The value of theory is that it provides a systematic framework for management activities.
What do a market research firm, Kelly Temporary Services, BusinessWeek magazine, and Citicorp Bank all have in common?
They are all suppliers
John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his lawsuit against the world's biggest drug maker and the record penalty the company must pay the U.S. government for its massive marketing transgressions. Kopchinski used whistle-blowing, a(n) ____, to bring attention to the problem.
Whistle Blowing
A tariff
a tax or duty to be paid on a particular class of imports or exports
Judith Cruz, the executive director of the Treasure Coast Food Bank, had a logistics problem. She contacted Wal-Mart to ask for management advice. Members from Wal-Mart's distribution team arrived at the food bank, helping it improve its warehousing, sorting, and routing, to allow more food deliveries per week. The food bank went from serving 42,000 meals per week to more than 100,000 meals. The partnership negates the argument against social responsibility that says
business executives lack the expertise to make decisions about social programs
The purpose of planning and decision making is to
choosing a solution from available alternatives
A law firm actually billed the mother of an employee who died almost $20,000 for work that was required to settle the son's pending cases. The organization considers itself to be more important than the individual. This example deals with one of the drawbacks to the use of the ____ perspective of management.
classical
Which of the following statements characterizes the thinking that emerged from the Hawthorne studies
concern for the worker will lead to greater work satisfaction, which will then lead to increased output.
Under which management function do differences between domestic and international production quality standards fall?
controlling
General Motors sold an auto parts company because profitability was low. The primary environmental dimension considered was
economic
The downgrade of U.S. federal debt created wild swings in the stock market. The uncertainty led to consumer caution and less spending. This is an example of the ____ dimension
economic
Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of
environmental protection regulation
Competitors are BEST described as the
identification of key competitors; assessing their objectives; strategies; strengths and weaknesses, and reaction pattens; selecting which competitors to attack or avoid
Sociocultural forces
interpersonal, societal, cultural and ethnic factors that affect development
In which country do people tend to exhibit relatively aggressive goal behavior
japan
At the University of Miami a wealthy booster (now serving time in federal prison) said he spent millions on cash donations, hookers, and entertainment for football players, all with the coaches' knowledge
legal and socioculture
When a manufacturing plant uses mathematical models to plan production schedules and to schedule equipment maintenance, it is drawing on
management Science
The United States, Canada, and Mexico are major trading partners with one another. They are an example of a(n)
market system
The head of HR meets with a candidate to offer a position and finalize salary details. What managerial role was she fulfilling?
negotiator
Charles Babbage emphasized the application of mathematics to production problems; thus, his work was a forerunner of
operations management
The News Corporation, Smile Train, Delta Airlines and Gucci are all examples of
organization
Many organizations allow employees to work remotely using technology The organization saves money on real-estate. This is a(n) ____ function of management.
organizing
Howard Weaver manages MacLean Insurance Agency. An employee observed that Weaver acted like a Theory X manager. That would mean that Weaver believes that
people prefer to be directed
Advertising and subscription revenue at U.S. newspapers have been decreasing. A CEO chooses to charge readers for online content. The CEO is engaged in
planning
____ is one of the four basic management functions.
planning
Google CEO, Larry Page, launched Google+, which lets people group those with whom they interact into different social circles. Distinguishing Google+ from Facebook was part of the
planning and decision making function of mgmt
The maker of Wrigley chewing gum funded a $10 million ad campaign aimed at getting African Americans to use doctors for regular healthcare maintenance instead of only when they are sick. Wrigley is taking a(n) ____ approach to social responsibility.
proactive
All of the following are basic approaches to social responsibility EXCEPT
reactive stance
The Internet and e-commerce affects the natural environment by
reducing energy cost and pollution
Elton Mayo conducted experiments at Western Electric's Hawthorne plant from 1927-1932. He discovered that
social pressure was more important than financial incentive
Contemporary organization theory has its roots in
webers work on bureaucracies