test 2
17. Historically, many health systems' business plans were oriented toward the acquisition of physical assets. However, in today's more complex operating environment, these health systems are more heavily focused on which of the following? A. Physician acquisition B. Investments in clinical health information technology (HIT) C. Improving ambulatory care capacity to better meet the changing healthcare delivery models D. Answers A and B only E. Answers A, B, and C
E
Which of the following are straining the relationship between hospitals and physicians and forcing them to compete for patients? A. Increasing economic pressures B. Advances in technology C. Increasing use of outpatient care D. Answers A and C only E. Answers A, B, and C
D
Which of the following should be included in the typical business plan? A. A detailed discussion of the proposed healthcare service B. Identification of target markets C. Financial projections D. All of the above
D.
An effective hospice program can improve acute care hospital performance in which of the following ways? A. Decreasing length of stay B. Reducing ancillary charges C. Preventing unnecessary inpatient utilization D. Reducing hospital readmission rates and emergency department visits E. All of the above
E
It is essential that healthcare organizations create an IT infrastructure that does which of the following? A. Is flexible B. Allows collaboration among clinicians C. Incorporates mobile devices D. Ensures access to patient data in real time E. All of the above
E
Negative consequences can result from withholding or poorly communicating key information with management about which of the following? A. Finances B. Operations C. Healthcare quality D. Answers A and C only E. Answers A, B, and C
E
Which of the following are considered post-acute care providers? A. Skilled nursing facilities (SNFs) B. Inpatient rehabilitation facilities (IRFs) C. Home health agencies (HHAs) D. Long-term care hospitals (LTCHs) E. All of the above
E
Which of the following describes integrated delivery systems? A. Enable better use of staff B. Increase financial resources C. Lead to greater operational efficiencies D. Gain a competitive advantage by negotiating better reimbursement rates with insurers E. All of the above
E
Which of the following is emphasized in the PCMH model? A. Ease of access B. Partnerships between physicians and hospitals C. Use of innovative technologies to improve patient care D. The size of the patient's home E. Answers A, B, and C
E
Which of the following is important in an outstanding presentation? A. Understanding the audience B. Identifying the key items in the material C. Finding the best method for delivery D. Having a good motivating statement E. All of the above
E
The use of mobile devices for healthcare will do which of the following? A. Save money B. Improve access C. Provide higher quality of care D. Answer A and B only E. Answer A, B, and C
E.
A joint venture does not always have to generate a profit because other benefits may accrue to the organization. A. True B. False
False
A presentation with visual support is not more likely to be remembered. A. True B. False
False
Adult day care centers are usually covered by Medicare. A. True B. False
False
By supporting vertical integration, the Affordable Care Act has created an environment where hospital and physician joint ventures will not continue to grow. A. True B. False
False
From a risk management perspective, electronic medical records and supporting clinical information systems have little value in reducing medical malpractice costs. A. True B. False
False
Healthcare data warehouses do not integrate multiple types of data—such as patient demographic information, comprehensive clinical information, and resource utilization data—to provide a foundation for decision making. A. True B. False
False
Independently operated US hospitals, which are the majority of hospitals, do not need to consider future health system affiliation as part of their long-term survival plan. A. True B. False
False
It is not important to include clinicians in business planning teams. A. True B. False
False
Statistics reveal an overutilization of hospice services among minority groups when compared to overall population rates. A. True B. False
False
Strategic planning at the health system level is no different than planning at an individual hospital. A. True B. False
False
Successful presentations answer questions, overcome objections, and present information previously not considered. A. True B. False
False
. Not-for-profit hospitals are distinct from government-owned hospitals and privately owned for-profit hospitals. A. True B. False
True
A change in organizational culture remains a significant obstacle as healthcare organizations are forced to transform the way they use and analyze data. A. True B. False
True
A healthcare business plan is a methodology by which a healthcare organization evaluates future investment in a new business initiative. A. True B. False
True
A healthcare data analyst requires a unique mix of healthcare knowledge, business acumen, applied mathematics, and computer science. A. True B. False
True
A professional appearance creates a positive perception during a presentation. A. True B. False
True
Accountable care organizations are groups of doctors, hospitals, and other healthcare providers who come together voluntarily to give coordinated, high-quality care to the Medicare patients they serve. A. True B. False
True
Accurate forecasting of clinical workload is not key to the use of pro forma financial statements in evaluating new business initiatives. A. True B. False
True
Adult health day care centers, which provide a combination of social and medical services, were designed to keep senior citizens in the community as long as possible, thereby reducing admissions to nursing homes. A. True B. False
True
Although for-profit hospitals' mission is to make a profit, they do provide uncompensated care to the most vulnerable members of their communities and thereby improve the health status of their communities. A. True B. False
True
As healthcare organizations respond to the Affordable Care Act, they have a growing need to use digital health data to reduce costs and improve accountability. A. True B. False
True
By communicating the strategic plan to stakeholders, an organization can generate grassroots support for new business initiatives and enhance their acceptance in the community. A. True B. False
True
By implementing technology and processes that will improve patient care, healthcare providers can increase efficiency and profitability, enhance quality, and better coordinate care across the continuum of health services. A. True B. False
True
CMS is considering bundling the payment for all post-acute care services, which would open up opportunities for post-acute care providers to acquire, merge, or pursue joint ventures with other post-acute care providers. A. True B. False
True
Chronic conditions are the leading cause of illness, disability, and death in the United States and account for the majority of US healthcare expenditures. A. True B. False
True
Clinical integration provides an opportunity to coordinate services through centralized scheduling, electronic medical records, clinical pathways, management of chronic diseases, and innovative quality improvement programs.
True
E-health promotes more efficient use of medical resources and helps reduce administrative costs. A. True B. False
True
Effective business planning is a formal, measurable process that evaluates resource allocation, performance, and the current business environment and forecasts potential demand for new services. A. True B. False
True
Establishing open communication between healthcare leaders and clinicians is important to improving clinical outcomes as well as enhancing organizational profitability. A. True B. False
True
Healthcare is delivered in local communities and is affected by local market competition. This makes the evaluation of current and potential competitors essential to the business planning process. A. True B. False
True
Hospital involvement of physicians in the decision-making process helps the hospital and physicians reach agreement on the values, ethics, and culture of new business initiatives. A. True B. False
True
Hospital mergers tend to be horizontal, meaning that the merging hospitals are competitors looking for increased operating efficiency and improved market share. A. True B. False
True
Inpatient rehabilitation is the most frequently opened new clinical service in acute care hospitals. A. True B. False
True
Integrated delivery systems and accountable care organizations are able to gain a competitive advantage in the market by negotiating higher reimbursement rates, offering a wider array of clinical services, and delivering these services in a more coordinated manner. A. True B. False
True
Managed care organizations (i.e., healthcare insurance companies) tend to favor contracting with larger, more complex hospitals, forcing smaller hospitals to become part of a health system. A. True B. False
True
Management communications should balance operational, clinical, and financial performance to optimize the decision-making process. A. True B. False
True
Many healthcare leaders believe that clinical integration and coordinated strategic planning between hospitals and physicians are necessary to improve the quality of healthcare services provided. A. True B. False
True
Not-for-profit health systems typically evaluate potential acquisitions on the basis of mission, outreach, services, and geographic location. A. True B. False
True
Positive relationships between hospitals and physicians are important to the success of the US healthcare system, as hospitals and physicians can be both collaborators and competitors. A. True B. False
True
Post-acute care planning is a joint decision-making process involving the patient, the patient's family, the patient's physician, and a hospital case manager. A. True B. False
True
Post-acute care services are offered in numerous settings, but physicians prefer to transition patients to inpatient rehabilitation facilities because they provide a minimum of three hours of intensive rehabilitation therapy per day. A. True B. False
True
Preparation of the marketing plan requires a clear understanding of the organization's capabilities and the competitive marketplace in which the organization operates. A. True B. False
True
Stage charisma is the leadership ability to command an audience in an impressive manner using characteristics such as sincerity, credibility, concern, certainty, and hope that engage individuals on a personal level. A. True B. False
True
Telehealth is particularly valuable in rural communities, where access to healthcare is limited. A. True B. False
True
The ability to communicate the strategic plan is a critical success factor for implementing change. A. True B. False
True
The balanced scorecard is a strategy and management system that focuses an organization on several areas of performance measurement. A. True B. False
True
The marketing plan considers the demographic characteristics of the population in the community where the service will be provided. It also takes into account the competitive marketplace, the healthcare organization's capabilities, and areas with the greatest economic potential. A. True B. False
True
Under the hospitalist model, a patient's regular outpatient physician maintains complete responsibility for the patient's inpatient care when the patient is hospitalized. A. True B. False
True
When considering expansion into an international market, strategic planners of health systems must ensure there is an existing market for a new healthcare provider. A. True B. False
True
