Test Out 3.10.9
Verify that no keys are being pressed down during POST
A user called to complain that her computer won't boot. It stops on the system startup screen right after the memory has been tested and displays a 301 keyboard error. Which of the following troubleshooting steps is the best to try first?
The CMOS Battery has failed
An employee complains that every time they turn their computer off, the computer's time is set to 12:00 p.m., and the date is set back to January 1, 1990. Which of the following is the MOST likely cause of the anomaly?
Connect the computer to a UPS
One of the users in your company notices some strange behavior on his computer. After describing what is being seen, you do a little research and determine that the best course of action is to update the UEFI firmware. Before performing the upgrade, if possible, which of the following is the best action to take?
1.) Properly identify the motherboard 2.) Download the flash utility or tool from the manufacturer's website
To fix a problem you are having with your PC, you have determined that you must flash the computer's BIOS. Which of the following would most likely need to be completed prior to flashing the BIOS?
POST
What is the name for the routine that tests the motherboard, memory, disk controllers, video, keyboard and other system hardware?
Saves information about system devices
What is the role of the CMOS in a modern computer?
Whenever a BIOS update provides functionality not currently supported that is required by the operating system or hardware.
When do you need to upgrade the system BIOS?
The CMOS battery has failed
When you boot the computer, it hangs after asking you for the current time and date. What is the most likely problem?
UEFI
Which of the following 1.) BEST describes the technology designed to replace the BIOS and 2) is a firmware solution for controlling the startup process and loading the computer operating system into memory?
1.) Faster startup times 2.) Supports 64-bit firmware device drivers 3.) Supports drives larger than 2.2 TB
Which of the following are benefits UEFI provides that BIOS does not?
EEPROM Chips
Which of the following components is a non-volatile memory technology for saving system settings when the computer is powered off?
BIOS/UEFI
Which of the following components is an example of firmware?
CMOS Battery
Which of the following components is necessary to keep the real-time clock running?
CMOS
Which of the following is a general term for the program that holds system information related to computer startup?
